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Freehold, NJ

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Avalon At Freehold

2.8 (16 reviews)
Closed • 8:30 am - 5:30 pm

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Ask the Community - Avalon At Freehold

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The Edge at Freehold - Gourmet kitchen finishes at The Edge at Freehold

The Edge at Freehold

(5 reviews)

I'm writing this message as I had a wonderful experience collaborating with Desiree Romero. She is…read morea true asset to this company. I found her to be exemplary demonstrating professionalism, detail oriented, concerned about the needs of the tenants, and very pleasant. It isn't often people take the time to let others know when an experience has been positive... but I felt she really deserved to be given the credit.

As a former tenant of this building, I am absolutely disgusted by the way management treats people…read more Reading about what other tenants have experienced with security deposits, ridiculous move-out charges, threats, and management refusing to answer legitimate questions is beyond disturbing. Let's be real: tenants pay their rent every month and deserve to be treated with basic respect. They should not have to fight to get their own money back, beg management for explanations, or worry about being hit with questionable charges after moving out. Charging someone $900 for a carpet that wasn't even brand-new to begin with? Adding unexplained charges? Throwing attorney fees onto someone's balance after a court agreement? And then refusing to respond when people ask for clarification? Absolutely ridiculous. What makes this even worse is that these complaints don't seem to be isolated incidents. When multiple people are reporting similar experiences, it raises serious questions about how this management company operates. At some point, you have to stop blaming the tenants and start looking at the people running this building. And the threatening letters? The lack of communication? The apparent attitude that tenants can just be ignored when they ask legitimate questions? That is NOT how you run a property. If management can send bills, demand money, and threaten legal action, then they can also provide clear explanations and take responsibility for their decisions. As someone who has lived in this building, I find it absolutely disgusting to see people going through this. Nobody should have to spend their time, money, and energy fighting a property management company just to be treated fairly. People have enough problems without management adding unnecessary stress and financial burdens to their lives. To management: Stop treating tenants like they're disposable. People are not just walking wallets you can squeeze for every dollar you think you can get. They deserve transparency, accountability, and respect. If your charges are legitimate, explain them. If tenants have questions, answer them. And if you believe your practices are fair, then stand behind them instead of leaving people to fight for answers. The way these complaints are being handled is absolutely shameful. I am disgusted by what I'm seeing, and I sincerely hope more tenants speak up about their experiences. People deserve to know what they may be getting themselves into before signing a lease here. Management needs to be held accountable. Period.

Cranbury Crossing Apartment Homes - Cranbury Crossing Kitchen

Cranbury Crossing Apartment Homes

(7 reviews)

I am on my fifth year here. I moved from Staten Island during Covid and it was the best move I…read moremade since. This is my updated review from then to let you know. The management team has changed and Michelle in management fit right in with the former team. Her beautiful personality, her smile and her professionalism makes you feel like you're her family. With everything I need to report, repair, replace or even just a sit down for a minute and let my hair down with her is a blessing that she is around. She is genuinely bubbly and welcoming to all. I can't leave out my maintenance team led by Dave. He makes sure the job is done and done well. No short cuts. He is very approachable, especially with the kids. I attempted to put my 11 year olds grandsons bike together. After it broke down a bit, Dave had no problem helping and teaching him each step it took to fix the problem. Who does that? Dave does. The Cranbury community is well groomed, the amenities are the best and did I say I lived here for 5 years and still in love? Thank you Michelle, Dave and the rest of the staff at Cranbury Crossings, East Brunswick for making my residence, Home!!!

There is a new management in town. Hallelujah.! I am here 12…read moreyears. This is the first time I've seen a manager that actually cares about the tenants as well as the property. I've never written a review because I had nothing nice to say until the new manager Barbara. They are pet, friendly, the maintenance team is outstanding. If you're looking for a place to call home, call Cranbury crossing.

Grandville Towers

Grandville Towers

(2 reviews)

Relocating to a new apartment is a wearisome endeavor. First you have to settle in on a location,…read morethen shop around to find a place that meets as many of your needs as possible. When my son needed to relocate to Ocean County to attend a new school we looked long and hard and determined Red Bank, NJ would be ideal. Our first choice was the Grandville Towers. It had all the amenities you could ask for: modern Gym, spacious rooms with great closets, terrific kitchen, outdoor pool, private parking, and best of all (lol), it's across the street from a 24 hour WAWA! The apartment we waited for needed to undergo some structural updates so we had to wait a few months. The wait was worth it. And while we were on needles and pins about securing our place, Jason, the superintendent, was a constant source of calm and confidence. He asked us to be patient and we are glad we were. We moved in yesterday and the place was immaculate. It looked as though it had just been built. Jason and his crew were meticulous in preparing the apartment. But what was most important to us during the process was the consistent communication. Any question we had during our wait was answered promptly by text, email or phone call. The Grandville's website is very good and the application process was made easy by the many prompts and upload instructions. We are very happy our son has a new home in Red Bank and delighted that he gets to live in a well-managed place like Grandville Towers.

It is not often that one finds such a great location for an apartment AND actually loves his or her…read morenew home. Let's face it, you can find a fantastic location but often when we do we must do our best to overlook significant flaws. This building is not brand new, nor would I say it is "fancy" in any way. It is however very well maintained and quite clean. The layouts of the apartments are both airy and spacious. More often than not the views (for the most part, on the higher floors, these being 4th floor through 10th) are spectacular. I can hear the train as I type this and it is not especially loud, just a comforting sound in a distance that can be seen, should be have a home facing west as I do. This "east siders" have a lovely view of the Navesink and when the sun shines upon it one can see milllions of diamonds upon the water coupled with quite a few beautiful boats. My fellow residents are a mature group. I would say most people are between 40 and 70 with the occasional "youthful" 30 something mixed in there:) You may occasionally hear your neighbor but not often. These are quite solid concrete walls. If I had to find something wrong with this residence I would say I wish there were a grocery store across the street. The Foodtown is only about one mile from here but we do have a Wawa convenience store directly across the street (and they have great coffee and are always so friendly!) I could go on and on. I am happy hear and hope that more nice people move in here. You can walk to the train and bus and plenty of lovely restaurants and pub style facilities. I think that I am rambling!

Lofts at Helmetta - 2 fobs, 2 house keys & 1 mailbox key. The black one is a keychain bottle opener

Lofts at Helmetta

(17 reviews)

Overall, we had a wonderful experience at Lofts at Helmetta and would recommend to everyone…read more Pros: 1. facilities are well maintained and super nice. the gyms, lounges, grill area and parking lots are always on point 2. staff is very friendly. Michelle was always really kind to us and very helpful whenever we had issues. there is no such thing as perfect and we did have a couple of ceiling leaks being on the top floor, which, is to be expected. Michelle, Jeannine, & the maintenance team were always wonderful whenever we had issues. replied to us right away and were able to resolve things almost immediately. 3. AFFORDABLE! i cannot stress this enough. you get everything you would living in a luxury complex but at a fraction of the price 4.plenty of amenities within the apartment like washer/dryer, dishwasher, hardwood floors, etc. 5. pet friendly! so many cute doggies to play with :) 6. park & lake right across the street! 7. the parking lot is always shoveled during snow storms!!!!! THANK YOU! Cons: 1. the train. obviously nothing that the staff can do about this one, but just something to keep in mind. the train does usually come around 10pm. it's really loud and will cause everything in your apartment to shake a little. we could literally see the debris falling from our ceiling because we had wooden planks on the top floor. it only lasts a few seconds, but it is pretty scary for pets and small children. manageable but i wish they were more explicit about this. when we first toured, we asked if the train would be an issue and they told us the train only comes during the middle of the day when people are at work so we would most likely never be bothered by it. this was very much so not true lol. 2. the pool situation. the pool is SO nice, but it's not particularly well maintained. the lifeguards are very young and don't do a great job of cleaning the pool out. you'll also find that the pool is packed every weekend, usually because residents are bringing a ton of family members and guests. I'm pretty sure there are people from the neighboring towns who just come to use the pool. not a big deal, but it can get pretty messy during the summers. 3. this may not be a con for some people but, it's not an ideal location if you enjoy eating out or doing things at night. getting good food is usually a minimum 15+ minute drive. there are no nice nearby bars. there are some decent food places pretty close by, but overall, not much to do in the area and you do have to drive a bit to reach main highways and roads. but, if you are looking for a more quiet, secluded apartment, this is definitely the place.

My fiancé & I lived here for about a year & a half. We moved in when it was brand new construction…read more It used to be a factory building years ago. We actually watched our apartment being built which was really cool. We had an OKAY experience. To let people in the building, a guest types in your apartment number & it calls the phone number you used to set it up. For example- my fiancé & I both lived there. He was away on business & I had my parents stop by. When they came, the call went to his phone while he was out of the country & there was nothing we could do about it. He just had to let them in. The pool rules are SO WEIRD. You have bands for entry but can't have guests. Hours are strange. No music allowed. Basically no fun allowed lol There is storage underneath the building but the amount of space you get is ridiculous. Don't bother try to store your Christmas tree down there because it won't fit. You can store your bike though, it kind of just hangs on the walls. There are carts available for residents to use to bring things to & from your apartment. There are only 3/4 for 2 entrances & you're supposed to bring them down back to the door when you're done but no one ever does. Imagine going to the grocery store, coming home to get a cart & there are none, so you grab as many as you can, get all the way up to your door & see a cart someone left in the hallway- ANNOYING. People do that all the time. When you get the keys you get an actual key & a fob. The fob is what you scan in order to get into the building, you use the key to unlock & lock your door. They also give you ONE key for the mailbox. Washer & dryer in unit- HATED both. The dryer always stopped when it shouldn't have. We got the Kodiak apartment design, which we liked because there was a little nook which we thought would be perfect for a sectional couch. We were told that the nook runs through the entire building because that's where the old factory's elevator was- pretty cool! The bedroom closet we had was sad. It was barely a closet. We had zero space for our clothes. The #1 reason we couldn't stay there, we outgrew it before we even moved in. VERY nice game room & community area on the first floor near the lobby. That's where we had our housewarming party- we had 70 people come!!! I doubt they let anyone have parties there after that LOL FYI The building is along train tracks & the trains are LOUD & sometimes run in the middle of the night & early morning.

Balmoral Arms

Balmoral Arms

(2 reviews)

This place is awful. Worst living experience of my life. Don't live here. Bugs, loud neighbors,…read moreterrible management. Kitchen was old and gross. Could hear every single thing my neighbor below me did. Heat never worked and I froze every night during the winter. AC unit had mold in it and you could smell it whenever you turned it on. Windows and back door never closed right and you could always clearly hear outside because of it. Snow removal was awful. Property manager would just let himself in randomly, including one time when I was taking a shower. Some units have moisture and mold issues, and I knew one guy a few units over that had to throw away all of his clothing and shoes because of the mold on them. The buildings and grounds were poorly maintained when I lived here. It was basically like living with my downstairs neighbor as I could literally hear every single thing they did, even though we had separate units. Just awful. House centipedes, large beetles and more inside the apartment constantly. Disgusting. Absolutely shameless property owners. Do not recommend

I live here, I love it, you can always pay much more for an apartment, however, this small, 52 unit…read morecomplex is so charming; with it's lovely courtyard and gazebo, the little patios facing each other across from the manicured grassy area, make for a quiet, secure place to live. The buildings were built in the 1960's s and the brick does show it's age, but that too adds character to the living arrangement. The units are oversized, and you faintly can hear your upstairs occupants, but the space is well built and noise is not an issue. The unit, I moved into, 1-1-2021, was fully renovated and well done. The Residence Manager, has lived on the property for 26 years and takes pride in his responsibilities and workmanship and it shows. This place is a wonderful little gem, and should not be overlooked. On a separate note, the upstair occupants are very friendly and respectful and I am blessed to have them above me. I look forward to meeting more neighbors as the season gets warmer and planting flowers around my patio space.

Verdana of Howell

Verdana of Howell

(4 reviews)

Great place, even better people. I love the apartment I…read morelive in. And every winter, I love the attached garage even more! But what sold me was the people. Even though I am eligible to live in a 55+ community I don't want to. I want to have neighbors with kids, young and old. I love to chat with people of all ages out walking their dogs. Smiles and waves from from the people you pass is the norm here. The office & maintenance staff take the best care of you possible. Every interaction begins with a broad genuine smile from them and an honest attempt to meet my requests. Sure they have rules to follow, but that keeps chaos at bay and creates the lovely community we have here at Verdana of Howell. Come join us and make it even better. Ps. If you are grump, you will hate this place. I'm sure you can find a place you'll be better suited.

Avoid Verdana Howell Like the Plague. This property was originally managed by a very competent and…read moreexperienced property manager. A little over a year ago the property management changed and the new manager is nothing more than incompetent, rude, racist and bias. Before I even begin you should see how all other reviews on other sites have been removed and no recent reviews exist because of the horrible ratings since the new manager took office. The new manager at one point stole my garbage can because it was left out for more than 2 days neatly stacked near my garage door. When approached she proceed to tell me how the garbage can belonged to the management company. When confronted with that statement and lease terms she claimed it belonged to me and was left in a common area. Some other eye openers under the new manager is her bias towards good tenants. Steal my garbage can but she cant enforce toys and coolers left outside. Not to mention that there is dog feces through out the neighborhood. When confronted on the issue I was told that they were taking care of it and fining people using a DNA testing service. When asked how they were testing it when its still sitting in the grass weeks later. Well you can figure out the answer and look on her face. The bias continues. The landlord who lives on-site and works without handicap utilizes a family members handicap placard to utilize handicap spot right next to her apartment building. Additionally since they have an additional car she took it upon herself to create her own reserved spot so she doesn't have to find a spot like other paying tenants. Oh did I forget to mention she has a garage and driveway too? Now it gets even better. She will harass tenants that she dislikes or anyone that challenges her. For example I had an issue with a tenant that was smoking on the deck which prevented me from using my windows and balcony. What did she do? Nothing. I had to begin a lawsuit against my neighbor and the management company. What do they tell me? I'm correct she's violating the lease but there is nothing they can do. In the meantime the neighborhood continues to become nothing like the "Luxury Lifestyle" they claim to provide. Tenants violate the lease by hanging laundry out side, even one neighbor has had a red cooler sitting outside for over 2 months with no action from the landlord. Whats more while there are rules about glass bottles on the pool deck and visitors having to pay the landlord takes no action. Meanwhile while my mother came to visit and simply sat with me on the pool deck for less than half an hour she checked the cameras and instead of confronting me and asking me to purchase a pool pass kindly. She used the lifeguard to come over and tell me "that one of you must leave or purchase a guest pass." This was beyond the scope of the lifeguards job and completely immature and unprofessional of a property manager. I wish I could say that this was the end of my long review however this gets even more controversial when the property manager takes it upon herself to spew her personal opinions about creed, race, sexual orientation or feminism on social media related to the property which has been documented to the point that she has since made her social media accounts private. Seems to me she doesn't read the news to the likes of Travis K, or Justine S. Now the best for last. The state of New Jersey requires licensing of all property manages that show and lease any rental property in New Jersey. To date since her assistant quit because of the amount of potential lawsuits. She has continued to manage the property, show residences without any realtor license, salesperson, broker/salesperson. For any critics please feel free to check the NJDOBI database yourself. This is a property to avoid until the current manager a relieved of her duty and the management company understands that not only is she a liability but the amount of people compiling information to file a lawsuit behooves them to remove her from managing the property.

Glenwood Apartment Homes

Glenwood Apartment Homes

(53 reviews)

I really love the maintenance team here at Glenwood. Brandon was absolutely wonderful working on a…read moreclogged kitchen drain- spent an hour here on Sunday during Fourth of July weekend. Thank you Brandon!

Absolutely horrible experience from start to finish. The apartment, staff, and overall environment…read morewere extremely disappointing. One of the biggest things I want to stress to anyone considering this complex: DO NOT expect to receive your full security deposit back. They withheld money from our deposit for multiple things they claimed needed to be cleaned or maintained. It felt like they found every little thing they could charge us for. Be prepared to lose a significant portion of your deposit, even after you have cleaned and taken care of the apartment. What made the security deposit situation even more frustrating was the "proof" they provided after we moved out. They gave us pictures in black-and-white that were extremely grainy and unclear. The pictures were so poor quality that you could barely make out what you were looking at, let alone tell that it was even our apartment. It was extremely difficult to understand or verify what they were claiming they needed to charge us for. When I asked for certain information I was told "oh we don't have to give you that information, I don't think". It's my apartment and you're refusing to provide me with my own information. Since the day we moved in, we dealt with issues with another resident who terrorized us, and the complex did very little to address the situation. Management seemed unwilling to get involved or take responsibility, leaving us feeling completely unsupported. We have to file a police report against this person to finally have them stay away from us. Maintenance was also extremely frustrating. They were rarely available when we needed them, and getting issues addressed was always a struggle. Moving out was an absolute headache and ended up costing us more money than expected. The staff was not helpful, accommodating, or respectful throughout the process. Overall, I would not recommend this complex to anyone. I wish I knew then what I know now because I would have made a completely different choice and moved somewhere else. If you're considering living here, please be aware that you may not receive your full security deposit back, and make sure you thoroughly document the condition of your apartment before moving out. Also be aware they are money hungry and don't care about you as a tenant.

Avalon At Freehold - apartments - Updated October 2026

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