Brought in my Stihl weedwacker purchased there. It was hard starting and I had to lay out over 70…read morebucks before they would even look at it. Called me back just a cpl hours later to tell me the after market carb would need to be replaced with an oem (that it ran just fine on for over a year) and quoted me a price of $320. A brand new machine in there store was $329 so obviously I declined. Took it to RenCon here in town for their house mechanic to look at. Got it back with a new spark plug and the carb had been disassembled and passage ways blown out as the tank filter had come off. They even fixed the broken kill switch as I had been pulling the plug lead to stop the machine. You would think Penticton Honda Centers' mechanic would have noticed the tank filter had come off eh? Total bill with taxes.......$124. Don't waste your time with that scam artist service dept. When I slapped my paid invoice on their counter and demanded a refund for the extortion up front......they whined about the time they had spent on it. Ya crappy time. The service manager relented to refund me 47 dollars but I am still very angry at what they tried to pull. If I had not pursued a different repair......I would have thrown out a perfect running machine that will be good for at least 5 more seasons.

After a day of bad service at lordco I swung by here, and got great service, even tho they didn't…read morecarry what I was looking for they were friendly and told me a few places I should check out that might have what I was after Thank you for the nice service

These guys always provide great service. I have brought my minivan to them twice for minor repairs…read moreand they have gone above and beyond to keep me informed to what might need looking at in the near future. If you're looking for quality service, look no further; this is the place for car repair and service!

Very happy with the service. Found them to be quite straight forward and easy to deal with.read more

Took my truck in and had them do some work. They took longer then they told me. And the mechanic…read moreand manager weren't on the same page. Where they were trying to charge me for doing my breaks.

From the owner: bling can make your vehicle look and feel like new...from professional detailing to adding some new…read morewheels and tires...is your truck to low? we can fix that too ..full line of truck accessories and lift kits as well..

Awesome service, fair pricing and a very knowledgeable owner. Wither you need to repair your daily,…read morework on your race car or just add some pep to your hotrod Chris is the man to see. My only wish is that there was a Simpson Racing Solutions in every city

From the owner: High performance parts, service, modification, and testing for the hot rodder, racer, and street…read moreenthusiast.

Great atmosphere and all around great staff. The dynamic of…read moresales and service teams is enjoyable to be around. Solid team work.

From the owner: Looking for an auto body shop that will go the extra mile Skaha Ford Autobody is not only a locally…read moreowned , we are also an accredited ICBC C.A.R. shop VALET and Express Repair facility as well private insurance claims, We work on all makes and models and specialize in fords. We are also one of the only placed in the valley for spray in box liners.

Dear potential customer,…read more I ordered a starter for my vehicle from this location. The customer service was sub-par. I was greeted when I walked in by a young guy who couldn't lift and smile and proceeded to order the part. This was on a Thursday. The employee assured me that the part would be there early that following week. He pressed that it should be showing up on Monday. It showed up Thursday of that week, and after persistent communication, there was not an attempt on their end to communicate with me whether my starter had showed up or not. They were supposed to take the starter down to Monument Motorsports in my Penticton. When I called Monument Motorsports, they assured me that it had not shown up. I immediately called Napa in Penticton and they proceeded to inform me that they had taken it down. Catching them on this miscommunication, I informed them that Monument Motorsports had not received the part. The employee insisted 2 times that it had been driven down. He went to speak with a fellow employee and came back to tell me that the part had not been driven down. Because of their failure to take the part that they had told me they would take down, I am currently without my vehicle, and because Monument Motorsports is closed on Fridays, I will have to wait until next week for them to put the starter in. I am a down-to-earth guy who is patient and will often will trust the process. Albeit, This poor level of professionalism is unacceptable, and going forward, I will be taking my business elsewhere. Communication - Poor Customer service - unsatisfactory

Apparently NAPA missed the memo about us being in the midst of a serious uptick in Covid-19…read moreinfections in BC. NO masks in the store NO plexi barriers to isolate the cash registers and no concern apparently for the possibility that an employee could be asymtomatic and infectious. Maybe hand sanitizer would be a nice touch as well. I've been a customer at this store for decades. A bit more than disappointing. Stay away.

Terrible service in this store . If you like to stand around while the parts people disappear in…read morethe back until one of them finally gets bored and assists you , thats your prerogative , personally I can with all honesty say that Ive had better service at Canadian Tire , and thats not saying much . My final visit to Lordco in Penticton was nearly 3 months ago when I needed to exchange a part after the female parts person supplied me the incorrect part . Dont misunderstand my intent , I have no trouble with the fact that I got an incorrect part , as I have worked in the parts industry and understand that these things can happen , but , my displeasure stems from the fact that she was leaning on the counter , one foot elevated on the shelf below the counter top , eating potato chips , when I approached , her response was , and I quote "what ? Im busy" .............I have been in the parts industry in an establishment that dwarfs the Penticton Lordco store in both size , inventory and clientele . An attitude like that deserves nothing less than a managerial escort to the front door accompanied by a final pay cheque , not to mention a very sincere apology to the customer , whom in this case spends tens of thousands of dollars on parts yearly , but , this year , it wont be at a Lordco outlet .

At one time they were good would not recommend them again. High pressure sales to a point of asking…read moreus how much we paid for our booster juice to compare sale of vehicle. Rude and dishonest. Will never be back!

Their service time is extremely disappointing and unsatisfactory. I spent over $2000 in hotels due…read moreto Penticton Toyota taking unnecessarily long on a known issue. Typical turnaround time is between same day and 3 days for this service needed, this took over two weeks! There is a frame recall on certain models of Toyota Tacomas, as per Toyota's VIN checker, my Tacoma qualifies. My local dealership does not do the service anymore, so I had to drive 6 hours to Penticton to have the service done. I called ahead a week in advance (November 26) to book the appointment, so they know that I am coming. When I arrived on Dec 6th, Clint performed an inspection and confirmed my truck is eligible (well, of course it is!). He then informed me that he has to order in the kit. I was under the impression that they had the kit to perform the work and there would be no delay. I waited another week and received no call. On December 14th, I called Penticton Toyota to ask if the kit came in. Yes it came in but they didn't notify me. They informed me that they could get me in on December 20th, so another week! I told the receptionist that I am from out of town and I need my vehicle. She confirmed it would finished by December 17th. On December 17th I received NO communication. On the 18th, I called and asked for an update. The tech (Jon I believe his name is) said they have not applied the work needed, and it would be done by Monday (December 20th). The work order I received clearly shows to expedite work to have it finished by December 17th as I'm from out of town. I am very disappointed in the turnaround time, and having to spend over $2000 in hotels due to Penticton Toyota taking so long. I wish I would have gone to a different dealership that respected me and my time. They also removed my review from Google! This happened to other people too. Read the other 1 star reviews, this dealership has a pattern of not respecting people's time and providing terrible service to vehicles.

Their tuning specialist is friendly and experienced, but they are very expensive compared to tuning…read moreshops in Vancouver for example. Their receptionist is friendly and helpful when you are on site. However the customer service via email and phone is TERRIBLE, the worst customer service I have EVER HAD and they are often unable to hold to their word. The receptionist has excuses coming out of her nose and usually wont answer calls or reply to messages or email. I will never go back to them. My car runs good after the tune but other than that I still have a bad taste in my mouth when I think about the whole experience. Should have been one of the highlights of my year but they shit on it lol.

So a couple years ago now I brought my 1996 wrx sti because it was throwing a couple codes…read more Classified Motorsports told myself that I had a blown turbo inlet hose... they repaired this and the vehicle was still throwing codes. They told me they had one of their newer employees work on my car for 20 hours and were not able to distinguish the problem. Once I got my car home and realized the problem was the turbo that had to have the core redone on it I was quoted 250 dollars. After a couple weeks it was returned fully refurbished... and a bill they asked for of 900 dollars. I didn't have much money at the time so I could not afford it and they tried to make amends by giving me the same turbo from an engine they had sitting out back. After returning home to hook up my new turbo I realized I didn't have any seals or oil drain spout. After a couple days waiting for it I was ready to install my turbo. After installing it the car ran good for about 2 minutes before the turbo blew up and I realized these idiots didn't put a banjo bolt for the oil feed line in... just a regular bolt, and with no oil destroyed my fins. After repairing the core myself and waiting for a banjo bolt from Japan to come in I was finally able to get my car running. In the end I spend over 1500 dollars at this store and my car was still not running... it's been 3 years since I've been there and I will never go back. I replaced the knock sensor and the o2 sensor and the car is working perfectly... this place will rip you off, sometimes I still wonder if my hose was really blown or if they were just looking to make a quick buck. I will never go here again.