I would give zero stars if they had the option. I went to the location on Fred Rd and dealt with…read morethe counter guy Brian. He is the most disrespectful individual I've ever seen. I asked for some help with a part and he literally told me to hold on because he was on a call with his girlfriend and if I didn't like it then I can leave his fucking store. He said this in front of my 10 year old daughter. I was shocked. I asked the other guy there and he shrugged his shoulders. How can Full Service have a employee like that work for them. He needs to be terminated! I won't ever go back and I will let everyone know not to do business there!

Prices are fair but the service sucks. You walk in and no one even acknowledges you and they are…read morethe like it's a burden to have to service you. I will not be going back.

Walked into this place, the only customer in there mind you, and went up to the front where 2…read moreemployees were behind the counter. I asked for a part & they completely ignored me and continued their small talk convo. I quickly turned around and just walked out, it was so weird. Don't bother coming here expecting any kind of bare minimum customer service.

I came back to give the Walzem location yet another chance but they messed it up again! After…read moregiving them the year make n model of a car part for repairs I take it for repair the next day and the mechanic informs me that O' Rielly still gave me the wrong part. As they were putting my car back together so I could go exchange it for the correct part they informed me that they have the correct part that I needed so I told them go ahead n do it then because I don't feel like going back n forth until O'Riellys gets it right. So I return the wrong part afterwards at the store and instead of giving my money back they say it will take 3-5 business days for my money to be refunded ....seriously??because of their mess up I have to wait?? I will not be returning here anymore except to raise some Hell if I don't get my money back into my account within the 3-5 days!

As of now, just bad customer service. Still have to pick up my parts from them but so far have not…read morebeen very nice or helpful. so two stars right now

Carlos, the manager, helped me with an issue I was having on my truck. He assisted me with the…read moreproduct I needed to get on my way. Thank you Carlos for your time and help in resolving the issue I had with my truck. Great services.

"Stay far far away from these scam artists" Omero…read moreRodRieguez and his team are the worst company you could ever deal with. I purchased a supposedly an 04 Pontiac Grand Prix engine and transmission with 54k original miles on it. What I received was a series ii engine which was old and clealry had many more miles on it than 54k as after installing the motor and driving it 30 miles the engine spun a rod. I contacted them and explained what happened he said he spoke with his boss and said they were not willing to do anything but sell me another motor at a discounted price. Watch out for these scam artists. They can expect court papers from me shortly.

Went out of their way to help me out…read more Had the best prices! Super friendly staff and quick, efficient service.

great service. had the part I needed for MUCH less than the dealership and you can't tell the…read moredifference. This is the place to go for replacement parts!

I can't rate a company that won't answer the phone. I have used the number posted on several sites…read more-- all have the same number-- over the past week and nobody picks up the phone. I guess they don't want my business... Just

I needed a new battery and terminal, it was all kinds of messed up but one of the workers Jay was…read moresuper helpful and really hooked me up great worker and great service highly recommended

Very friendly helpful store with fair prices. If they do not have the part you need in the store…read morethey can get it from there local parts warehouse in 40 minutes.

Anthony the store manager was a great help even arnie they gave me great pointers on how to change…read moremy spark plugs and what to look out for and stood by my side when i needed the help. Honestly 10/10 experience

The staff who helped me at this location were both so very helpful and kind ... even standing out…read morein the Texas heat for some time looking at the car issue to determine if they could help. I will definitely return and would recommend this store to anyone. Thank you, thank you!

Went in to get a portable battery jump starter. The gentleman working was very kind and helpful in…read morefinding what I needed. Even helped find the most affordable option. Much appreciated & would definitely shop here again!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!