This is maybe my second visit here within about a four-year span but however every time I visit the…read moreguys here are a super friendly and on point. However, I do call ahead of time to make sure that the parts are available and the two times that I visited here everything has been available and ready for pick up at the front desk. I actually have a mechanic that I work and he has a reputable reputation with the company as well so everything works out perfectly... availability and deals! The store is a little hard to spot from the road but if you have any GPS system it should guide you spot on! I used my Google Maps without worry. The shop is kind of small however they do have a few shelves of items that you can browse around to see if it's anything else that you need for your vehicle but they mainly specialize in imported cars. And store is pretty much for stocking items and not so much on the main floor. The building does appear larger from outside. No sugar coating here... they're definitely straight and to the point with you. A great group of guys. Parking is alongside the store on the street or there is parking directly behind the building. Be careful heading back on the main street... super busy area of Norfolk. They usually close at 6 during the week and a little earlier on Saturday...call ahead to verify. Oh and if you visit before I do be sure to check in and ask if their check-in offer is valid. Savings await - possibly! Have fun | enjoy life

What a phenomenal off-road shop!! I was in Virgina Beach visiting some family & happened to…read morestumble across ETA off-road !! Carter, Mike & their entire team are absolutely top notch !! They answered all my questions regarding suspension along w/ tire / wheel fitment on a new F-250 I'm planning on purchasing soon!! They were steering me ( no pun intended ) to the new S&B / One Up Off-Road kit that just hit the market. They said it corrects all the caster alignment issues & loose steering feel that a lot of other companies fail to address. Their knowledge is absolutely unbelievable. Even though I'm in Texas, we talked about me buying the truck in Virgina, having them outfit it, & then I'll fly out & pick it up !! Stay tuned as this is going to bribe unbelievable build that I want to trust them with!! Super excited !! Final pics will be uploaded !!

Just had a BDS 8" suspension lift installed by them complete with Fox adjustable shocks. Staff is…read moreso knowledgeable and friendly and helpful. The best shop in the 757 for your truck/4x4.

Matt and the crew over at Napa Newtown are some of the best in the area. If there isn't a part they…read morehave in stock they will go out of their way to find it even calling their competitors to make sure you are taken care of. That's old school customer service... person first. Everyone there is knowledgeable

I needed an alternator and ordered it online to be picked up at the store. The woman who called me…read more(sorry I didn't get her name) about an hour later said they were processing my order and had to get the part from Chesapeake. It would be at the store at 4:00 but the store closed at 4:00. She said if I wanted to pick it up today she would stay and wait for me. I said that would be great. I got there at 3:40 and told them I would wait out in my car. The part got there at 4:00 and they brought it out to me. Now that is what I call customer service! Thank you NAPA!

The employees at this O'Reilly's are friendly and helpful. I've been in a few times over the last…read morefew weeks, and each time they've assisted me with everything I needed. The store is clean and the a.c keeps it cool inside after walking out of the heat. I say that because recently I've been in several stores that don't have good a.c or it's broken, which makes the shopping experience uncomfortable. So I appreciated that. They can check codes on your cars computer by doing a free diagnostic test, if you have any lights on. They can also print out quotes for parts, which is great. If you provide your license plate number, they can also look up details specific to your car, which is cool. If you show your military id you can receive 10% off some parts. I'd come here for all my car needs. Check them out!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Great service. My Hondabwasbhaving trouble starting. I took it Advance Auto on VA Blvd. James was…read morethe sales person, very professional and knowledgeable.

I was able to find the Windshield Wiper Fluid with no trouble at all, and the person working behind…read morethe Counter was Friendly and helpful to other Customers while I was in there.

I came here looking for a left brake light bulb to replace. Usually, at these places, most people…read morewill help you find the bulbs but not replace them. Becky stepped outside the norm and helped me replace the bulb; it took her 5 minutes. It would have taken me about an hour because I would have researched it and did not have the right tools. Do not get me wrong, I could have done it, but the convenience and her positive attitude made it easier for me not to do it alone. I highly recommend this place for all your car parts needs. Ask for Becky - she is 5 Stars and above.

Pulled into the parking lot needing bearing grease and caps for the hub bearings...which I had…read morelost. I was nearing the last 100 miles of a trip towing my boat from Florida. Thank goodness you guys were open. I was given friendly and knowledgeable advice by a young man working in the store. I successfully (?) replaced the grease and bearing cap...and made it home. Thank you so much. You guys really saved me...it could have been ugly if you had not been open and helped me out!

Absolutely amazinggg!!!! I came in because of my battery dying & Buddy was extremely helpful…read morethroughout the entire process!! He tested it for me & tried charging my battery. It was completely dead & still under warranty so he hooked me up with another one & was very thorough. I highly recommend going here for all your necessities & replacements they were so nice & made the experience so effortless & also was very efficient. I will definitely be going back if I need anything else for my vehicle! Thanks again Buddy I really appreciate all your help & knowledge with everything!

Edgar was a huge help. Put my battery in super fast and even took the time to clean the clamps up…read moresuper well.

I don't normally go to Auto Zone except for when I tag along with my beau. But this time I just had…read moremy car state inspection at the NTB across from it. I was told to top off power steering fluid, something which I can purchase from Auto Zone. When I went there the staff was nice to find me the right fluid for my car. He was being overly helpful by popping the car hood and tried to show me where I can pour the fluid; but at the same time indicated that it's best to have NTB help top off. This was something I had thought was very professional where it was not only an educational moment but at the same time caring that the proper assistance was given to not ruin the car.

The customer service at the Indian River Road location is next level…read more No where in 59 years of purchasing parts or products have I found an auto parts store have such an attention to detail to what I needed with such a sincere and delightful "'Customer Service '' mantra . It's ike going next door to your neighbor who you have known for 20 years and they just have everthing you need and glad to assist Christy Ricky Griffith Cambrin Katie Jerry Christian Sheldon Derrick I could never in 100 years thank all those listed above enough for all they do for me to keep my vehicles ''Cruising down the highway'' . So...THANK YOU !...You are the best in bizzzzzzz !