Employees are rude and lazy. They'd rather argue than do the job they get paid to. This store is…read moregoing down hill faster than a red Camaro gets tickets. (12/16/24 @ 5:30 pm) Came in to buy XL Raven work gloves which I've done for years. They never have them in the front which is fine. When I politely ask them to get me a box from the back. The child behind the counter tells me they don't have them if they're not out front. I explained to him I've always had to ask for them and other employees would just walk in the back and get them. He's so lazy he'd rather argue with me and tell me he knows they don't have any in the back which is a lie. In fact they are not only in stock but can be ready for pickup today. I told him it's just money and walked out. I went to Auto Zone up the street and not only did they have my size and same brand (Raven). The employee was nice enough to go into the back and get me an extra box. You've lost a long time customer over a $20 box of gloves.

Needed some parts but I did not have specific part numbers. I was needing several things for a…read moretune up/oil change on my truck and the gentleman at the counter named Parker was very helpful. He even made some suggestions for additional items to help me along my way. I am certainly coming back and I will recommend this place to anyone. Great shop & people!

Thieves, completely lied about a repair to my vehicle and we're going to charge a ridiculous price…read moreand take my money. If I didn't know what they were talking about I wouldn't ever have know. I worked in the business for 35 years and that was the worse I have ever seen. The shop foreman would not talk with me because the guy at the counter said he is not a people person, he runs the shop, he new it all was a lie, stay away. You may think they are great but they are cheating on jobs and people for the sake of money!

I highly recommend Meineke in Dover for any car repair needs. Every time I've been there they've…read morebeen very transparent on what needs to be done in fact my latest repair was half of what was estimated.

Appointment scheduled with Monro call center for a state inspection. I drove 40 minutes to their…read morestore only to find out my appointment was not on their schedule and the person that provides that service had just left the store. I was completely stood up. The only thing I was offered was an apology. I was also encouraged to try and go without an inspection since after Jan 31, 2026 they won't be required. I wonder if they would pay the ticket should get one. I wouldn't bother with this place.

Why are you booking appointments if you aren't even open? Can't show up for an 8am appointment?…read moreSays a lot about the staff that works there.

Reasonable prices and super simple. I've easily had my car towed here overnight after the…read moreserpentine belt shredded inside my 2011 Dodge Durango. I've also had oil changes here, brake and rotor replacements, and tire services/rotations! They were also able to replace my grey driver's side mirror cover to match the passengers side black mirror cover exceptionally well, as we tried with the tools given but couldn't get it to even budge! Will certainly be returning here for future vehicle maintenance, whether it be emergency or general upkeep!

We were traveling to Portsmouth, NH from Newton , MA before we realized a headlamp was out on our…read more2010 Honda Odyssey van. The staff at this Southebury VIP, assisted me to find the lamp(s)I needed, patiently educated me, to the fact that the headlight contains four bulbs ( two hi beam & two low beam) & installed them, free of charge) all while being very pleasant. I was very pleased & surprised with this great level of service, & felt I had travelled back in time to when a customer used to receive great service from retail locations! Of course, I tipped accordingly,

As usual, I'm doing an oil change here. Typically I've done it with my other vehicles, but since…read morethe service contract ran out on my Honda, I've started going here today for this vehicle. The price is always reasonable and I find that they always do a good quality job each time I'm here.

There's nothing better than when you've waited last minute to get an oil change and it's the last…read morething you want to do and then within 20 minutes it's done and it's done WELL! These guys were so nice and the oil change was quick and painless. I love when I don't have to get out the car! Affordable as well and transparent about pricing! Would highly recommend.

Recently, I had brought my car in to be inspected . They failed it due to some part that they…read morequoted would be $900 or so with service included. As someone who has mechanics in their family, I decided to have them look at my car to confirm this issue and was told there were no issues with this said part. I decided to get my car inspected at the dealership for a second opinion where it passed with everything in the "green" accept for some fluid changes. If anyone knows cars and inspections, there's always wiggle room. Green being no issues, yellow being an issue but still passable, and red being not passable. So EVERYTHING except for fluids was in the "green" with my car at the dealership. I went back to this place (that I'm reviewing now) to ask them about a refund as I would have been out $900 with these people for a zero issue if I hadn't gone for a second opinion. And since having to get a second opinion and passing, I felt I was given shady service by this place in review. I was also put out as I had to borrow my parents car for a trip I was about to take because, at the time, I did not feel comfortable driving my car with the issue it was failed for. When asking for a refund, I was not only questioned by the owner about why I even went for a second opinion but was also informed by another employee there that they remembered my car and that they fought with the person inspecting my car because there was no issue. Ultimately, the inspector won that battle thus failing my car and quoting me $900. The OWNER questioned my car "passing" somewhere else, wanting to see the new sticker with his own eyes like I was lying about it. I was told it's at the discretion of the person inspecting to determine if the car is passable or not and I would have accepted that excuse if any part of my car landed in the yellow. But seeing as how everything was green, I could not accept that as an excuse for failing my car. I got my refund but questioned to them "who else is this happening to" because I'll bet not many go for a second opinion somewhere else dishing out money they don't need to dish out to get their cars fixed when maybe there isn't even something needing to be fixed. So I say to anyone going to this place of business for a car inspection ... Be weary of the service they provide and get a second opinion if you feel something is shady because it most likely is. Be careful who you do business with. I won't be trusting this facility with any of my other vehicles in the future and I won't be sending anyone I know their way. It's too bad too... I wanted to support a local business. But apparently a local business didn't want to support me.

This place is a joke. The owner is clueless about the brainless employees he has. The service guy…read moreis the dumbest person I ever me. They quote a price and when you get there it's always higher. STAY AWAY

We love going to Carswell for our auto needs. The owner is so friendly and helpful. It's a great…read moreplace to shop local and support local business owners!