Back in August -15 - 2023 I bought an external fuel pump for my fully restored Ford F150 shortbed…read moretruck , the pump was defective and caught fire causing $5000 in damages , The Manager Christian saw the damage and said he would work with me to get my truck fixed , However he lied all he did was give me plug wire set for a 6 cyl and my ford is a V8 , Christian is a liar and a smartass , STAY AWAY FROM THIS $HITH0LE store , Here it is December and my truck is still NOT fixed , O'reilly auto parts do NOT stand behind the products they sell and they dont care about customers , #boycott oreilly auto parts in Scottsburg Indiana I disagree with the 1 star rating i was forced to give in order to post this

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Bought a used car from them with 27,000 miles. Didn't make it until the first oil change before…read morehaving problems. Basically told it's not their problem. Wanted to charge $300 to repair. Got it fixed elsewhere for $120. Can't not recommend enough. Update: Response that they quoted $120 is simply not true.

If there were an option to rate ZERO stars or even negative....that be my feelings…read more Longtime resident of Scottsburg, decided to keep it local and buy from a friend. Based on recent credit history...I rate 1.9% financing on a brand new vehicle...however on a 2012 SLT used Terrain my credit wasn't worthy. North of 6% and needing a vehicle I signed up. Six months removed, there wasn't a bank willing to consider a refinance because the car was a rental car and not worth what we paid. In fact, the car was under water in comparison not several months removed. We were told the vehicle was a loaner vehicle of the dealership. I'm convinced at the time, this car was well maintained. Not a rental car, getting ran balls to the wall for all the miles, then bought at an auction and sold to me three days later. WILL NEVER PURCHASE A VEHICLE from John Jones or his number sales person in that store or any store ever again. The say in life that your family and friends will take advantage of you without hesitation. I chose not to name this person, however, you get out of life what you put in. In closing, never trust anyone. Shop around and don't believe that your credit isn't optimal. I'm now paying 3 times less interest a year removed with two mortgages on my credit versus the one I had then. Plus I'm in a brand new vehicle.....

The first challenge is to find some one willing to speak with you. The second challenge is getting…read morethem to work on your vehicle. They always find a loop hole in their policy book or an excuse to avoid work. The third challenge is getting your car back in good condition, without much damage or improper repairs. Walmart has chosen to hire the most inexperienced cheap labor possible. Instead of training them properly they give them minimal automotive knowledge and a big rule book. Most of the rules in this book are to protect Walmart from the incompetence of their employees, and not to hold them accountable. Considering the quality of technicians they employ, the poor training they receive, the idiot protection policy book, it is clear Walmart does not understand the automotive business or respect technicians, service advisors, or shop managers. Notice Walmart You could have real technicians by cutting spending for bad ideas. Ex. You wouldn't need an idiot proof Midtronics machine, if you had someone on each shop that is not an idiot. You only need to protect your self from idiots if you surround yourself with idiots.