Carlos valencia, best emplyee, and very respectful, very ongoing and always in a great moodread more

Carlos was rude. I Do not recommend dealing with him. I can not speak for the rest of the staff.read more

Came here to get new brakes for my car and Justin at the front desk was very knowledgeable and…read morehelpful! Made the experience super quick and easy even offered to label them for me. He is a superstar thanks Justin!

Got in there looking for an auxiliary battery replacement. Parking should not usually be a problem…read moreand we got a spot right across from their entrance. We had already requested to put a hold on the battery before getting into the store. Martin helped us with the battery search and as well tried looking for a socket that we needed for the battery studs to host the auxillary battery. Was a quick turnaround and definitely recommend their store and the customer service that they have to offer.

Went in to get windshield wipers replaced. In a matter of five minutes, Tristan found the…read moreappropriate wipers, offered and installed them for me, and sent me on my way while he handled throwing away the packaging. Excellent customer service.

Came in for a headlight bulb for my 2017 BMW X1. Staff helped install the bulb on the spot and even…read moretightened the other side. Super friendly, professional, and wouldn't accept a tip. Saved me a trip to BMW. Great service -- highly recommend.

Had an amazing experience with Xtreme HID getting my BMW steering wheel swapped. The installation…read morewas done perfectly and carefully, especially considering my steering wheel has ACC vibration and heating functions, which made the process more complicated than a normal install. BMWs are also very sensitive during this type of modification and can easily throw fault codes, but they handled everything accurately without any issues. They originally estimated about 1.5-2 hours, but the job turned out to be much more difficult than anticipated. I work Monday through Friday, so finding a shop open on Saturdays was really important for me, and they were one of the only places willing to accommodate that. What really impressed me was their dedication -- even after closing time, they actually came back to the shop to finish the installation properly instead of rushing the job. Around 10 PM they finally let me know the car was ready for pickup. That level of commitment and customer service is honestly hard to find nowadays. Huge thanks to Nico for handling the installation. If anyone is looking to upgrade or modify their steering wheel, definitely ask for him -- you'll be in good hands. On top of that, the owner even gave me a discount because of the delay, which I really appreciated. Great people, honest service, and quality work. Highly recommend!

10 plus years later my light bulb went out. I called and this business continues to amaze me with…read morethe communication and service that they provide. I want you think the owner and the gentleman that helped me made me feel welcomed and their professionalism. They also honored their Groupon that I bought years ago. I'm thankful that my brother was able to buy me the Groupon for this and I would drive an hour to get here for them to help me. Now I feel safe being on the road in the evening when I get off of work and not have any concerns of getting pulled over by anyone.

Just was here the employee Lazaro is a joke , need better workers here . I rather take my business…read moreto autozone then come to this store

Never have I had a negative experience with a cashier until today. Some old man with glasses who…read moreseemed to be the manager was being a smart ass when I asked if I could return some car parts that I had stored in different boxes from the original. "How do you expect me to return this without them." A simple no would've been sufficient but his tone and body language was one of an arrogant old man. Terrible management. If there was 0 stars I'd put it.

Amazing customer service! Helped me with my needs & pointed me to the direction of all my asked…read moreabout products!

The best of the best car detailing products. Customer service is A1 and they are always willing to…read moreeducate on how to use their products! I will recommend them to everyone!

very friedly to answer my question and help me to understand the quality…read more website partsoutlet.us

I wouldn't suggest this place, it wasn't what I expected cause even though the parts are cheaper…read morethan what you buy at Kragen's, etc. , at the time of purchase, it's a final no warranty purchase. I purchased a Radiator supposed to be new and it had a leak when I put it in, it looked brand new but it looks like a defect which is a loss. It was a loss of $103.08. I'd watch out for this place and just stick to Kragen and the others establishments that will back up their products.

These guys are great. I didn't buy anything from these guys yet, but their customer service just…read moreblew me away. I called to get a quote on a part. But couldn't speak with anyone. I get a call back from them after 20 mins apologizing for missing the call and asking how they can help. They did not have the part I was looking for, the guy went above and beyond and checked several places and told me to check a place 100 miles from here. Amazing. This is how you create a customer. I'm definitely going back.

Ask for Paul at San Jose Auto Body Parts! I called around to more than a dozen (no joking) auto…read morebody parts for a rear bumper for my Ford Escape that was damaged while parked in a lot. Paul got back to me right away, located a part for me, and had it shipped the next day. He also recommended a body shop one block away that installed it perfectly. Great service!

I ordered a trunk lid for my vehicle. I was able to reserve the item and one of the staff took care…read moreof my needs over the phone. It was a great deal and the transaction went smooth. I highly recommend this place if you need car parts. They will take care of you.

Was going to pick up some parts that I called about the day before, they doubled the price the next…read moreday, and then said they didn't have the other part I was asking for an hour later. They need to figure it out there.

I needed some parts for my car and i couldn't find it cheaper than $3,000 any where. I called…read moreAmerican Imports and talked to Hooshi and he face me brand new OEM parts for toyota for $1,000 total. Wow. I couldn't be happier. He also found some mechanics to do the job for really cheap. Dealer quoted $10,000 to replace all the parts and with Hooshi's help i got it all done less than $1,800 total with labor for OEM PARTS. Hooshi explained to me that toyota get the same exact parts from china and put toyota stamp on it and sell it for 10 times more. If you want someone that really cares for you, check out American imports. I talked to the other gentleman that's behind the counter and he was super nice guy too. Highly recommend this place for most auto parts.

Took a very old car here to get some good value as a recommendation from government workers…read more It's great, it's offering better rates than essentially every dealer for super old vehicles