The store is clean and well-organized. They have just about everything needed to work on a normal…read morecar. However, no one offered to help me or ask if I needed assistance.

Very helpful! And helped me with some questions I had on more than one occasion. Would recommend…read morethis store.

I am extremely disappointed with the customer service I received from an AutoZone representative…read morenamed Bernaurde, also referred to by customers as "Mr. B." I was polite and patient throughout my visit, waiting in line for my turn. When I reached the front and requested assistance with an alternator, I was told to step aside while he proceeded to assist four or five customers who had been behind me. Despite continuing to wait patiently, I was repeatedly disregarded, resulting in an approximately 40-minute delay. Ultimately, I was informed that the part I needed was not in stock. What made the experience especially frustrating was Bernard's dismissive and unprofessional attitude. I did not show any disrespect toward him or call him out of his name, yet I felt I was not treated with the same courtesy I extended. At one point, he was whispering something in another language, and I believe he may not have realized that I am trilingual. I also want to note that I was made to feel as though my time and presence were not valued, while other customers were prioritized ahead of me without clear justification. While I understand that stores can be busy and items may sometimes be unavailable, my concern is the way I was treated and the lack of proper communication and fairness in service. I am requesting that AutoZone management review this incident, as customers should always be treated respectfully and served in a fair and orderly manner based on their place in line. He is a real piece of work.

i visited autozone on Nov 4th 2024 with dead battery. James D who works here was very kind and…read morehelpfull to change it very efficiently and runned some tests that pinpoint where else the problem was, it was my chargind system . very kind and professional attitude.thank u James.!

was in the area on vacation come in on Monday and Adela's customer service is amazing definitely…read morewill recommend this store.

This place is a joke multiple times. I have gone to order parts and they tell me that they don't…read morehave anything I go to my car look it up online and I go in and find it myself. The other day I bought an oil filter at a different advanced auto parts and they gave me the wrong filter so I'm working on the car today and as I'm getting ready to put everything together I realize I have the wrong filter so I go to this location they're supposed to be open at nine and by 910 nobody is there. What is the purpose of having store hours listed on the door and on a website if people do as they, please, as far as employees.

High tech auto parts and Hi-tech auto mechanics are not that good, you should avoid this place at…read moreall cost, I needed a alternator for my car, I had an alternator on hand but they refused to instal it, They insisted on their brand alternator. So I agreed, that was my mistake number one, They installed a cheaper brand of alternator that only lasted one year, I only had one year warrant, that was my second mistake. My third mistake was paying $850.00, to Hi-tech automotive. this time I had OEM parts, labor, excellent service at a different automotive shop near by and I only paid $450.00, this tells me I got ripped off.

From the owner: Spare parts for all brands of cars. Billingual staff and Free delivery!read more

Battery went dead so I stopped in. Luis took care of me, installed the battery for me. Great guy,…read moregreat service.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Bad service , they told me I could return a part I brought from them a day ago and i repeatedly ask…read morethem if I bring it in I won't have no trouble of getting my refund he said yes the next day I go in the store asking for a refund he tells me they can't issue me a refund after I call and spoke the associate telling me just bring it for the refund

I came in the other day to get my battery checked. I had a 50/50 experience with this service. The…read morefirst associate, a boy, didn't even want to acknowledge that I was in line, when I asked to be help he frowned and looked away walking to the back. Right there I was about to ask for a manager but then another associate saw this gesture and made it her goal that I left that store satisfied. She aided me throughout the process and made it fast and easy, even apologizing for her other associate's behavior.

Has been taking care of my 911 for years. Has saved me 1000s over the dealer…read more Taking care of a luxury car is a challenge. They do a great job.

I'm not recommending this place. I brought my Mercedes there explained what I wanted, and they did…read morediagnostic that cost 200$ after that they told me that they want to change Magnets for 500$ and do oil change For 289.99$. With their diagnostic they just told me the problem that I already knew. Also said that if I'm gonna change with them they gonna do -200$ because of diagnostic. After 2-3 hours I called them to do only oil change for 89$ then. They created new rules and said no it's not working like that, after 10-15 minutes talking they said okay we will do 50% off for 189+taxes HELL NO. I found other place and did there for 108$. I'm definitely not recommending this place.

I will recommend everybody I know to this junkyard every time. They know there stuff about fords as…read morewell.

Awesome service fr fr. The owner W ng the extra mile above and beyond. If id ever need any used…read morepartd for my vehicle I will be sure yo come here first and check them out

Although we didn't purchase an Audi from the dealership, we did purchase a preowned Lexus that was…read moreabsolutely flawless. From the moment we walked in the dealership and even before that, when my wife and I were communicating with our highly professional sales person, Carlos Cuerta about coming into the dealership, we were treated like VIP's. Carlos' business card has the title, VIP Manager on it and he and his sales manager George Elperin and the Finance advisor, Ozzy Benavides, all treated us with the utmost respect, listened to what we said, were extremely friendly and personable and made us truly enjoy the high level of professionalism and ease with with our transaction was handled. Can't say enough about these guys and we highly recommend this wonderful dealership. We are going to send our friends there and know they will be treated the same way. Bravo!

I bought a used A6 almost a month ago. I really wanted to like the dealership, and I love the car…read more Here's what went right and what went wrong. Pros 1. 30 day warranty for used cars 2. they don't FEE you to death like most car dealerships. Cons 1. They don't live up to their word. Upon getting ready to leave ( after a VERY long afternoon waiting for paperwork) the car starts and has a transmission error. Run it down to service and they plug it in and codes come up for some random part, and a new a battery. They promised to fix both. 4 days later they called and said parts are in so I sent my son with the car and when he got back the Salesman called to say they fixed the button but didn't replace the battery because when they rechecked it it showed charged. Of course it did, my son just drove it 90 minutes to get there during which it was charging. So now I"m out $500++ to replace the battery they promised to replace. 2. Paperwork took HOURS, simply unacceptable. 3. Salesman showed me nothing about the car, just handed keys and see ya later. Argued about the battery. 4. No where in the paperwork does it discuss the 30 day warranty, it actually contradicts it saying NO WARRANTY AS IS, you have to assume they''ll stand up to their "word" which as described earlier isn't really worth much.