I needed my headlight bulbs replaced and Oscar A pulled up the correct model, rang it up and replaced them in only a few minutes so I was able to get on my way. I've never used Auto Zone before, and was impressed with their friendly and professional service read more

If I could give zero stars I would. I recommend going across the street to Oil Well for anything you need. The MANAGEMENT HERE IS TRASH, I was going to buy a new battery after 2 hours of trying to get a jump with my toddler in the car and Manager said no guy has to stay bc and I quote "I have to take calls" like wtf?! And there was literally NO ONE ELSE IN THE STORE LIKE NO ONE AT ALL!!! I said I could wait if someone came while the guy changes it and manager said no that I had to wait another hour or so....So you're a manager but can't man the front for 10 min max? I went across the street and it literally took them no time at all to change my battery. I am never ever stepping foot in this store again in my life. They don't care about u, ur car or whatever u have going bc "they have to take calls" They need NEW MANAGEMENT. There was nothing the other guy who was going to do it could say because manager said no. I've been to many auto zones in my life, this is the first that has treated their customers secondary. New management needed. Pure trash! read more

AutoZone - Take your car to OIL WELL INSTEAD Don't go to Autozone they rather take cars then help - Auto Parts & Supplies Near Me - North Bergen, New Jersey

DO NOT GO HERE. I bought a battery from here a year ago and it died. I have all the information from my purchase but they refuse to honor warranty because they don't have me in their "system" I've been calling customer service for a week and they refuse to answer or call back. Email is just automated so no help there. Terrible. read more

A huge thank you to Nate for helping me and being knowledgeable and honest about my options. I was told over the phone when I called a different location, that they do not change batteries. Nate made sure to let me know customers are #1 and it's their service policy to help out their customers. He guided me and installed my new battery. Thank you for your honesty, patience and outstanding customer service. read more

Awful! These people here have no knowledge of cars what so ever! I even called them to hold a part for me... I get there, guess what. They don't have it. I said, why did you tell me to come here if you didn't have it. They said so we can order it. I said, I actually live closer to another Auto Zone. If I didn't need it now, I would've ordered it from them! Also... Place is filthy and the parking lot is a mess. read more

Worst autozone ever!!! I hate this autozone the guy obviously didn't speak English I had to repeat basic English letters to him I'd say z and he put x I'd say the number 8 and he but the letter b and then just kept doing it for what seemed like on purpose Then he asked for my phone number I said 210 he put 201 I said no 210 he put 200 it was so aggravating I've never been to this auto zone I will never be back the guy was then asking me questions about my car and I said I'm not sure then when the questions came back up on the screen he answered them himself instead of asking me it was a huge nightmare Not to mention this autozone is in the back of a parking lot which was kinda sketchy I wouldn't send anyone to this location ever!! A 2 minute in and out purchase was a 20 minute affair On top of all of this the guy sold me the wrong breaks so now I have to go back tomorrow and return them I don't understand if you have all of the information then how could you give the wrong breaks there obviously needs to be better management and speaking and understanding English should be a requirement read more

DONT GO HERE! Take the drive and go to the one on Tonnelle .. you'll thank me later .. I went in here and had a girl green eyes who was the worst .. she literally waiting fir a reason not to help me .. checked computer fir the wrong item tell me no auto zones have it ALL THIS WHILE SHE IS READING HER TEXTS FROM APPLE WATCH ?! She said "get it in dealer only" swear went to the auto zone on tonelle the rep helped me get what I needed which took so much stress off of me in a matter of minutes. Don't go here go to Tonnelle trust me read more

The service here was excellent. I needed my battery changed, and it was done immediately. I thought something was wrong at first with the lights, but everything was fine. Appreciated the professionalism and service. Thank you! read more

Manager "Anna" has horrible customer service skills. If all autozones are the same in terms of fixing your car's problems, then I strongly recommend you check out a different one solely for the fact that Anna's attitude will probably piss you off ASAP and ruin your day, the same way she managed to piss to me off although I approached her with friendliness, sincerity, and respect. It is a shame that this score reflects the whole store, because the other employees whom I've spoken to prior have been top quality or at the very least, normal. read more

Any returns of online purchases are subject to this store managers approval. Abdul refused my return despite my having my e-mail receipt. Save yourself the trouble. read more

I dont know about cars and parts etc etc. I went on Sunday, Nov 3rd to buy a whipper for my truck. The employee helped me to choose the correct one. He changed my old whipper for the new one. Also, Ibbought the Armor All whipes and a new cover for my wheel. Was a nice experience and I learned that they have books that you can look for the part that you are looking for. read more

I loved loved the customer service in this place Michelle a manger there she was so helpful and attentive she helped me so much she went her way finding a piece that I had no idea what it was, I totally recommend this place CUSTOMER SERVICE IS EXCELLENT !!! read more

Daisy is the best! Went to AutoZone for a new car battery, and Daisy really went above & beyond. Was surprised she is not the manager. Super helpful and knowledgeable, and really cared about her job and her customers. read more

If I could give negative stars for this dump I would. They don't know the first thing about customer service. They never have the part needed in stock either. Stay away from this place. read more

Worst worst store manager ever met! rude old woman called Brenda giving me attitude first and yelling at me that my purchased from autozone can not be returned without a special box come(a regular brown delivery box that i throw out after receiving) with the item even if I have the receipt! plus it's auto zone's mistake to send me the wrong item a side mirror that doesn't me my car! note : I got the right part # shows on their website after I put in my car info. it just can't fit my car! how ridiculous is that I have to pay for their mistake! read more