Shorty Sells First Quality Used Parts at Very Reasonable Prices. Never Hesitate to Buy From This…read moreCompany. I Will Continue To Purchase From Shorty's and You Should Too. You Will Thank Me One Day.

Very helpful staff, helped me figure out the options and interchange information on a couple parts…read moreI needed. They had one in stock and were able to locate and order in the other. Great prices and service!

I went to Auto Zone and Advance and they had no chance of helping me with a unique problem I was…read morehaving. The guys here knew exactly what I needed and had it to me the next day. They were all super friendly as well. Tip: bring a gas mask because you"ll be hard pressed to see the ceiling with all of the smoke going on in there.

They have always had what I need and prices are reasonable! I will…read moreContinue to use this place for my auto needs.

I got recommended to these people because I'm on a spare tire. I tell him the stock number in their…read moreinventory and my make and model I just had a question about the price and quantity he got a temper and hung up. You shouldn't be a male receptionist if your people skills are trash

Pepboys in general has mixed reviews. The irony here is that I actually never ever thought to come…read moreto a Pepboys, for my vehicle. I have only had one mechanic my entire life, and I would joke that if I or he ever moved out of the area, that I will follow or book a plane and ship my vehicle to him lol. Just so you know how deeply I value a KNOWLEDGEABLE and HONEST mechanic. Well, I took a chance with this Pepboys location and I'm glad that I did. I actually love this location. I have been coming here for about just under ten months. I have never had a bad encounter with any of the employees, here. They're nice, approachable, comical, and hard working. They have been both physically and verbally helpful to me, every visit. And I love that they give complimentary vehicle inspections, each visit. Oh! And they text you every step of the way, regarding the service(s) that's being rendered to your car. I will say though, they NEVER answer their phones!!!! lol Other than not answering their phones, I would have rated them 5 Stars!! I'll list some of my interactions with them below: Interaction #1: My car needed an oil change. I called them. No answer. I walked-in, and was seen same day. In and out, within 20 minutes. This happened on three separate occasions. So about seven months in between each occasion. It was fast and was done with care. How do I know? Because I like to peek through the heavily tinted glass in the waiting area lol. Also, I love the printed work receipt/documents that they give you. To me, that's going over and beyond. Not all mechanics do that. It lists everything, IN DETAIL, what was done, and what will need to be done soon, by way of their complimentary vehicle inspection. Very beneficial! Interaction #2: All of our favorite: Inspection Time! lol So my vehicle needed inspection and new stickers. I went in person, to see if I can be seen, but I assumed I would have to make an appointment which was ok. But There was a mixup. The mixup was that I had set the appointment to come back in person, Monday morning. (Appt made on Friday). The tires were supposed to be ordered, all four new tires. They weren't ordered, when I arrived Monday morning. however, the manager was there, and he rectify the situation, immediately, in the most professional, kind and empathetic way. I thought he thought I was going to get violent on him. I wasn't lol, but I love that he was practicing to de-escalate a situation that could have potentially escalated. That's a great skill to have and something that I am taught in my field as well. So I could tell that that's what he was doing. I wish I could remember his name. He deserves recognition. He does a lot of active listening, even though you don't think he's not paying attention, he's paying attention. He's very swift and takes care of business. I like that very much. With the tire issue, the manager was so kind to deducted a few dollars off the tires, because the tires that I ordered, we're not there. I had to get other tires, which cost more than what I wanted. So yeah, he took immediate accountability, and helped me save money on the order. I appreciated that so very much. Interaction #3: I brought my car here for another routine oil change. Same as before. No more than 20 minute wait. I tried calling, but of course no one picks up. So I went in person and was asked if I could come back in the afternoon. I said yes that's fine. Came back, and was seen immediately. The weight was about 20 minutes. And the staff, as always was friendly, and inviting, and helpful.

The entire shop reeked of weed!!! The staff was clearly high on something and I…read more made an appointment and they canceled it without telling me. When I arrived the receptionist started arguing with me about why she cancelled my appointment. I was coming off of a 12 hour shift and wouldn't have drove there if they had left me know my appointment was cancelled because they were "swamped today". WILL NEVER GO HERE AGAIN

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

Had to give credit where it's due because this place is finiminal. The pretzels and beer cheese was…read moreto die for and the shrimp cocktail should never be served again because it is just so good 10/10 great spot

Great customer service!…read more Service and recommendations were right on point! Needed a battery and some headlight cleaner! Quick and knowledgeable! Highly recommend!

Some of the rudest, and dare I say this day in age, bigoted customer service I've experienced in a…read morelong time! One star because I did get my battery and it does work.

Came here looking for some wheel lug nuts. I needed a thinner profile but for some snow wheels…read more The gentleman that assisted us took time to help us figure out what size we needed and looked up in his computer and book to figure out the most cost effective option for us. The place is pretty small like most NAPAs and many special and less common parts are stored behind the counter. I've almost always had to get someone to assist me when I go to NAPA. No worries, the guys are always really friendly and helpful.

These guys are f****** awesome.They have any part you need.They are so nice and polite and respond…read moreso fast 6

Amazing service even waited after hours for a pickup. Bought E39 rims for my bmw and they were as…read moredescribed and in perfect shape. Would highly recommend. Thank you again!!!