I have chosen to give the care of my vehicle to Auto Technicians after hearing a lot of word of…read moremouth positive reviews of the company. My truck, a 2000 Mercury Mountaineer, has a fairly high number of miles yet it continues to run incredibly smooth thanks to the Bob and the guys at Auto Technicians. My first experience with them was a generic overhaul of my truck, providing them with a great test to verify their honesty and their integrity. I brought it in, asked them to go over everything and let me know what all I needed to do to allow me a couple more years of service out of it. I expected to hear back an impossibly high number given the age and mileage. I also knew of a couple of problems the vehicle was having, but withheld the information in the hopes they would find it. They did so, but the actual cause of the trouble was not what I thought it was so they actually saved me quite a bit of money in repairing that. They also found several items that were also in need of repair, some more important and some less. They quoted me a price that was extremely reasonable for the repair work done. A day or so into the repair, they found something wrong with the vehicle that they had missed but it was something that I brought up to them originally. They apologized for missing it and made it right for me by only charging me for the parts, not the labor on that particular repair. I didn't request it at all, as I didn't really feel like it was a failure on their part since they did find it eventually even though it wasn't part of the estimated price. They simply wanted to make it right for me. To me, that speaks volumes to their integrity and honesty. Once the repair was finished, I came in under the new estimated cost with the added repair as they were able to find a couple savings on parts. A+ as far as I am concerned. My second repair done by them was very recently my Coolant refused to stay within my vehicle and as they found out my radiator had come apart, as is apparently quite common with Mountaineers. They provided me an estimate that seemed fair, others I know that have had replacements had paid 500+ for theirs. They performed the work in a day and I had it back the morning after. It was an exceptional job as had been done previously and my car is back to running like a champ. I would recommend Auto Technicians, they are honest, quiet reasonable turnaround times for as popular as they are, and are very easy to work with.

I've been taking my cars to Auto Tech for 15 years. Bob and the guys are extremely knowledgeable…read moreand take great care of my cars. Everyone is extremely friendly and honest, and never push any unnecessary repairs. Highly recommend!

Outstanding Customer Service and Support…read more I was referred to Quality Truck & Auto Accessories by my stepdad, who purchased his truck bed cover from them nearly ten years ago and spoke highly of their service. Even though I live in Florida, I chose to work with them based on his recommendation -- and I am very glad I did. I recently worked with Mike and Josh for the purchase and installation of a truck bed cover. I initially purchased the Extang Solid Fold ALX cover, which unfortunately experienced persistent leaking issues. Mike and Josh promptly addressed the problem by ordering new seals and scheduling installation. When the issue remained unresolved, they went a step further and arranged for a completely different model -- the TruXedo Sentry CT -- to be ordered and installed on my vehicle. Throughout this process, Mike and Josh demonstrated exceptional professionalism, product knowledge, and a genuine dedication to customer satisfaction. They maintained excellent communication, provided clear solutions, and ensured that my concerns were addressed in a timely and effective manner. It is rare to encounter such commitment to service excellence, and I am extremely satisfied with the final result. I highly recommend Josh Westphal, Mike, and the team at Quality Truck & Auto Accessories to anyone seeking high-quality products and outstanding customer support.

just now New I had…read morebeen going here for years and had accessories totaling well over five thousand dollars put on there. I have also sent friends there who've spent quite a bit as well. I needed a front bumper repaired and a bull bar put on the front bumper. I was given a "reduced" rate of $120 per hour for labor and when I asked if waiting for the epoxy used to dry would be part of the install I could not get a straight answer. The bull bar had six total bolts and would take minimal time to install once the front fairing was removed. I have both a torn rotator cuff and a perforated disc or I would do the work myself. I was told, "some shops get $180 per hour for labor" as if that justifies their absurd hourly rate. I'm not saying this should be done for nothing, but these labor rates are rediculous. I won't be back.

Would not honor the shelf tag price because i used the military discount. Falsely stated that the…read moreMichigan Scanner Law the price refund with a military discount.

Helpful and friendly staff! Went the extra mile to be sure I had my parts on-time before my…read moreupcoming trip.

I purchased a couple used tires from these guys with a no return policy…read moreThe tires were not correct for my vehicle so I purchased another set from another facility and the guys at Steve's let me return the tires I purchased from them when they never had to They understand my issue and made an exception to their policy giving my money back They were all really great to work with and I highly recommend them

Ive bought parts from them maybe fifty times over the years. Generally are as good or better than…read morethe others, however, some of the guys can be little iffy on a personal basis. I expressed frustration re buying parts once, nothing personal towards them at all, but in regards to parts in general. Since then a couple of them have made snide remarks in my presence and in my direction after I returned other times. Ive decided to buy as many of my parts from online sources, have been much happier, although there is a wait, and the prices after shipping are barely better for top oem name parts. If you need something special, try circle, they may be the way to go.

This is probably the most unusual five star google review that I have taken the time to do. But I…read morefelt it was worth it for anybody else who has the distinct pleasure of working with this young man. Tyler Bowen is an exceptional, fair, honest sales person. I would highly recommend working with him on any vehicle. He is also knowledgeable, kind and listens well, truly wanting to work with you, so you're just as happy as he is with the sale. I find that highly unusual in this day, especially when buying a vehicle. Unfortunately, the vehicle that I was considering sold before we made a decision. The one decision I have made, and will stand on, if I ever buy a vehicle from Feeny Chrysler, it will be with Tyler Bowen!

UPDATE: After being told I would get a call back by 1:30 Mike called back at 6:20. No apology…read morewhatsoever. He tried to justify it by saying he "had to run the sales floor." Which raised the question of why Feeny would have a sales person intervene in a service matter. Well, it's because his service staff is apparently so fragile that interacting with me is just overwhelming. When I reminded him that I was just following the instructions given by HIS service department and that my truck could pull me into traffic he couldn't care less. He told me to take it to another dealer and I reminded him that I spoke to three within a 50 mile radius and all of them said that because Stellantis corporate had intervened they would not clean up Feeny's mess. He then told me that the alignment was "within specification" according to the service manager and when I asked why it was okay for Feeny to ignore the instructions they gave to me he said he was not there when the instructions to return if the problem persisted. Not only is that not an answer but shows what cowardly liars Feeny staff are. When I asked direct yes or no questions he refused to answer then told me to go get it aligned privately and "Chrysler would pay me back." At that point I knew he was patronizing me and just looking for a way to get off the phone. Needless to say Mike got the verbal berating he deserved. I am still in contact with Stellantis corporate and will be seeking legal counsel. Bob Feeny, you should be ASHAMED. UPDATE: The factory over tightened the front end components on my 2024 Gladiator. After a week in service and a replaced tie-rod I was advised to drive it until it reached over five thousand miles to see if the new parts would "settle in." Was told to reach out to the service department if it was still pulling to the left and it still is as you read this. Because Feeny is still butt hurt from my reviews on both Yelp and Google they refuse to fix the issue. I have reached out to three other Jeep dealerships and all of them have told me the same thing: It's Feeny's problem and they want nothing to do with it. I have also spoken to Stellantis customer service who told me that Feeny cannot refuse services covered under warranty. After speaking to the service manager Nate, I was forwarded to Mike who I'll assume is the GM. Mike accused me of being rude to Nate which is a flat out lie. Never once was I ever rude to him and actually told him I felt bad that he was forced to contact me about something he just became aware of. I was also accused of being mean to Lance, which is also false. If you read my previous reviews you'll see I pointed him out as the one of the few exceptions that did his job well. So because I embarrassed Feeny and Quality Truck Accessories (which Feeny owns) with the truth they have no problem leaving me in a dangerous situation where my vehicle can pull me into oncoming traffic. You should also note that their one star reviews outweigh their positive reviews. So it's not just me. I guess because they are located in one of the wealthier cities in mid Michigan they're used to people just accepting their absurd overpricing and labor rates, as well as having to argue to arrange for a loaner, which by their own admission from their transportation specialist is a constant fight between sales and service. Simply put, they don't want to add another loaner to the fleet because it'd cost them more, so it's easier to just keep people waiting and their own staff fighting amongst themselves. The work I need done is covered under warranty, and that's a good thing. I can't imagine what they'd attempt to charge if it wasn't.

I do not know why it took me so long to understand that this outfit is beyond sloppy, and at times…read moredisrespectful. Over and over their service was mediocre at best, and there were several incidents where my wife and I were insulted by the mean remarks made by the department manager. At one point the department manager was move out, and then he is back again, same unacceptable attitude. They are slowe. One vehicle in the bays, and the wait was 1-2 hours to get in!! Walmart does not care about the quality in the automotive center. That's not where they make their money. If you dont come back, they are happy so that they do not have to do as much work.

DO NOT and I mean DO NOT get any tires installed from here. they cause rim leaks and valve leaks…read morethen going to charge again to fix what they caused.They do not have workers who know what there doing. DO NOT buy road hazard as well.they'll claim "the system don't show that you have purchased it" until I showed them the receipt with it on there. could only tell me "oh" so I got my refund after finding out other things like then especially if you live on dirt roads don't get it either" they will not cover any problems if you are. they'll claim "it looks like the car went off road. Void Road Hazard if customers has it" it will even say it on your receipt. i suggest go Somewhere else, if you insist on going to Walmart. Midlands location Is not the one u want. Go to mtp instead and hope they Will have you right unlike midland they'll send you on your way with more problems or a half A$S did job Nor will they talk about cost with you b4 they start the job.