I went here to get them to run code on my car because one of the warning lights were on. As soon as I walked in, the guy at the counter told me that AutoZone doesn't run codes on "maintenance required light" and only on check engine lights. I found that advice to be bogus because in the past I've gone to other AutoZones (in Clear Lake) they were able to run codes on any warning lights without any hesitation. This employee here suggested that I go to Sun Auto to get them to do a diagnostic test. I asked him for the address. He said it's on 1488. I said I just moved to the area need to know how far down on 1488 we talkin' (is it in Egypt, Magnolia, Woodland, or Conroe). He repeated what he said before without any further assistance to his suggestion. I asked him are they any good. He couldn't specify. read more

Young clerk was very patient and helpful, removing the TUFF wheel cap and identifying the dimensions of the screw holding it on. Sadly, AutoZone did not have the screws (-1*) for other caps, but still 4* effort. read more

I purchased a motor through autozone commercial back on 02/26/2025. They ran my debit card for an amount over $5000. The motor was scheduled to be delivered to my shop on 4/16/2025. I called and kept being told the engine was still being built and would be another 5-6 weeks. Once 5/21/2025 came, I still had no engine and no updated eta. I called the vendor directly, and was told they never gave an ETA as this engine is on back order; for months. That's fine I understand. So, no it's 5/27/2025 and I asked them to go ahead and process the return since I never received the engine. I got told it would be handled and I would have my refund soon. I call in to verify on 5/30/2025 and get told they haven't started the return because they were waiting on approval from higher ups because the store doesn't generate enough to do the refund. (This is a lie as I know the commercial department averages $2k a day, not including the DIY Department). I got a hold of the TSM Sandy. She then confirmed that it has been processed and messaged me. "Looks like it was processed on June 3rd. I have the DM Michael reaching out to the Credit team to ask when you should see it on your credit card." After checking in multiple times and getting a round around. Shawn, was the best communicating manager at hand letting me know they had actually processed the return, and it had been posted to my account as an instore credit charge account, he didn't know why, and it's not his fault. Above his pay grade. But what I will not accept is for this multi billion dollar company to take my money as a debit, for over $5000, and then refuse to refund me my money. It has now been over 2 weeks, over 9 business days. And I still don't have my money back. I have now taken this to my bank directly and started a dispute for payment. The CSM Jesse and A.S.M. Shawn have tried all they could to get me my refund. At this point, it's just the greedy multibillion dollar company holding back my own funds; from a small business. As a former CSM, I never saw the TSM Daniel, or DM Rick R. Make a customer wait this long for a refund. When a customer brought back a $4k transmission in the same way I was returning this engine, they had that 4k in cash brought to 4201 for Nathan to process the return. This has been the worst case scenario for me as I now stand to lose a sale and a customer. Shame that Daniel and Rick no longer run this district and territory. read more

I just went there tonight and needed new wiper blades and a headlight bulb for my Sons Car. The manager was great. He offered to put the wiper blades on. Great customer service! read more

Great customer service. Clean and welcoming environment. Knowledgeable staff. I highly recommend this location. read more

AutoZone - Auto Parts & Supplies Near Me - Magnolia, Texas

I also called about a battery replacement. It is an easy drop in. Because my car is foreign, they said they would not "touch" it. Don't go to these guys. read more

I have been to other Auto Zones before And they are always helpful and friendly but this one in Magnolia today steer clear of!! A young lady helped me with a bulb for my car she was not very friendly I paid for it and went to a place to get it put on my car and you guessed it . It was the wrong one I had to drive all the way back to the other end of Magnolia to exchange it and of course I got her again dang .I told her it's the wrong bulb showed her the correct one the mechanics had pulled out and she said I don't see how it could be wrong? She gets the right one never saying Im sorry or even Thank u ! As I'm leaving the store I turn around and told her she is very rude she needs to work on her manners A Thank you or I'm sorry would have been nice. The mechanic said they pulled a wrong part for him yesterday ! Just letting everyone know about the bad service here there are other auto parts down the street !! 6823 Fm 1488 Magnolia,Texas Please don't waste your time read more

AutoZone - Auto parts - Auto Parts & Supplies Near Me - Magnolia, Texas

I came into the store and asked for help with my battery on my Dodge Charger and i was told by the rep Clark that you guys don't work on dodges which i already knew wasn't correct so i didn't allow that to upset me i drove across the street to Advance auto parts and the rep there assisted me very quickly no questions asked I'm writing this post to say instead of assisting your customer Clark preferred to drive them over to one of your competitors!! Poor customer service training!!! read more

Service was great as always. Little bit of confusion now with the COVID and where's the line for checkout versus getting parts but they got it handled. read more

We have been here off and on.. still don't understand why people here are soo rude.. just needed one part and they looked it up.. they gave up while in the process.. trust me if we could get parts ourselves we would.. keep in mind if you come here make sure you look up the product yourself, even though they have a computer to do it.. it would much easier to just get it and go.. Some clueless rude ppl here.. read more

Dumb as they come, I tried to order oil filters that wasn't in stock and the guy tells me only the manager can order parts? I call the manager and place the order then I call back in a week and the guy didn't place the order and he tells me he will do it right away. A week later I call the store and they tell me to come pick them up. I drive all the way to the store and they tell me they don't have them. I asked ARE YOU SERIOUS!!! The guy there tells me don't cop an attitude with me... THIS PLACE IS A JOKE, avoid it at all costs!!! read more

went in looking for a part and was promptly greeted by an employee waiting to help, a lot better experience than i've had during prior trips. employee engaged in conversation about my car and asked me questions about it. all around great experience. read more