I dropped my car off in the morning for a simple alignment and tire rotation. They had my vehicle…read moreall day and didn't contact me until they were about to close--only to tell me it supposedly needed extra parts (which my car already has) and that it would now cost $750 to fix. There was zero communication during the day, and the sudden price jump felt completely unjustified. To top it off, I brought my car to another shop the very next day. They had it done ASAP with zero issues--and the total cost was only $169. That says a lot. Completely disappointed in the lack of transparency, professionalism, and honesty. I won't be back and can't recommend them to anyone.

Great service brought in my car and Nick did a great job on my car issues! I would recommend them…read moreto everyone

Absolutely terrible experience. This company picked up my go kart in April, stated it would take 6…read moreweeks to review and fix , we just got it back after the 4th of July. Stating the people that had the parts to fix was on vacation. Managers that said they would call us back never did. I don't normally complain about stuff because I know there is a lot that goes into fixing items and Effort, but this company doesn't care to call back, or follow up. I work in corporate business , if I did that, I would be fired. Do better. This company is a joke

This place is great. They are honest, affordable, and helpful. One time I left my phone there on…read moreaccident, and they called me emergency contacts to get it back to me. They stayed after closing so I could pick it up.

My experience was absolutely perfect, I have a beautiful trailer yes the prices are up because of…read morecorona. But that is everywhere the service and willingness to help was definitely over with other companies are willing to offer. If I was ever going to buy a trailer I would buy it from Valparaiso Trailer.

Great small business with tons of inventory in stock for your trailer needs of any kindread more

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

So I went there to get my truck serviced and I wanted to golf.. and Ubers r impossible to get.. I…read morepaid the dude Austen.. who should get a raise for sure to bring me to the course and back.. and he did.. super professional went above and beyond.. I can't thank him enough cause I shot 74 also. Hahaha LFG

I bought a jeep that had a. Rear end issue eventually damaging up to the trans they fix the trans…read morebecause it was under powertrain warranty but would not fix the underlying issue. 10 complaints later it needs a ptu for 3300 and now Rdu for 4300 if they would of been competent this wouldn't of happened . I also would not recommend they way you are treated just plain lie right to you .

These guys did a great job. Very reasonable price. I had a door ding on my side door. I can't even…read morefind where it was after they were through. Great quality, great value.

Frank and his team did a fantastic job on my durango looks better than the day we bought it Highly…read morerecommend them!!

After another auto parts store 'tested my battery and alternator' and sent me on my way with no…read moreproblems found, I found myself stuck unable to start twice over the weekend. I decided to try a different place which happened to be O'Reilly. First thing they said, battery very bad. Good. Suspected problem confirmed. Then rather than sell me a battery and install it, they pointed out these cars with the new engine stop/start at traffic lights have two batteries! There's a small one that powers the aux equipment while the engine is off and alternator is not running at these annoying 'engine off' traffic lights. Their computer instructed them to send customer to professional (dealer) service for determination and replacement of proper battery, this to avoid accidental damage to computers. I can understand there must be circuitry that ties the output from the alternator to both batteries and there may be voltage somewhere you don't anticipate. So you could buy a battery and probably replace it at home being extra cautious but that's too much liability for a store which is not a service center. O'Reillys jumped the car, got me started and sent me on my way to my dealer, no charge. This made me have a bit more faith in them going forward than the other store in town.

My car wasn't starting consistently and I needed to get to the hospital to see my son in the NICU…read more I scheduled an appointment with them for the next day and when I arrived they moved a car that they were actively working on to honor my appointment time. Within maybe 2-3 minutes they had already ran the necessary diagnostics on the alternator and battery to determine it was definitely the battery. They found that my car takes a special kind of battery that they've never worked with before. That didn't stop them from ordering said battery and having it delivered and ready for me the very next morning. They called me and said they could replace it quickly for me. I drove right over and they stopped what they were doing to quickly replace my battery with the new one. When it was all said and done, they charged me half of what the Subaru dealership said they were going to charge me for the same work. They spent a grand total of a few minutes of my time to get me fully squared away. I, personally, have never received such great service from a repair place. Couldn't recommend them more!

Poor ability to diagnose car issues. Took car somewhere else and multiple things found this was…read moreafter initial repair from w d in which the car was leaking fluids and in worse condition then it came in. My advice is to find someone more competent.