Always welcoming and attentive. Today I went back for help with a wiper blade detaching. Chrissy…read morereplaced with a new one no questions asked, except, so how's it going? Great service and they remember you.

I couldn't recommend this advance more! I had the best experience with Chrissy the general manager…read moreand the assistant manager. Went in with my daughter and they kept her so entertained while we got everything figured out. They definitely went out of their way I really appreciate it

Taylor is the most rudest counter person I've ever had encountered with! Never will i order from…read morehere again as my part was wrong to begin with. the owner needs to be doing some rethinking about who they hire to talk to customers Because a rude woman isn't the way to go at all

My son needed a fender, damaged by vandals, for his Subaru. The Allgeier organization was able to…read morequickly locate what he needed. He worked with Mike. In a call back to thank them for their help, I spoke with Kevin (Manager). I was impressed with their care for their customers to insure satisfaction in the transaction. I highly recommend them for their service and support. Larry W.

My husband and I traveled 8 hours from Iowa (16 hours round trip) to purchase a used GMC Sierra…read morewith only 9,000 miles from this dealership. Before making the trip, our salesperson, Reuben, repeatedly assured us the truck was in "immaculate condition." He even sent us a walkaround video and told us there were no dents, dings, or issues. We specifically asked for photos or videos of any flaws, and he told us there were none. We completed nearly all of the paperwork ahead of time, brought a cashier's check as requested, and even agreed to finance through the dealership instead of our own bank after they encouraged us to do so. When we arrived, before we had even seen or test-driven the truck, Reuben immediately tried to rush us into signing the financing paperwork. We insisted on inspecting the truck first, and he became visibly upset and walked away. Within minutes of looking over the truck, we found numerous issues that had never been disclosed: * Rock chips all around the exterior that had not been touched up. * Glue dripping from the sunglasses holder onto the center console. * Glue stains on the center console and the sunglasses compartment. * Glue on the headliner that appeared permanent and would require replacement. * Reuben had previously told us the sunglasses holder had been replaced, not repaired with glue. * The interior had clearly not been detailed and was very dirty. * A chunk missing from the passenger door panel. * Most concerning, there was nesting material from an animal under the hood. We understand that used vehicles are not perfect, and we were not expecting a brand-new truck. However, we do expect honesty and accurate representation, especially after asking multiple times about the truck's condition before driving across multiple states. The General Sales Manager, Gabe, listened to our concerns and attempted to remove the glue from the headliner himself. Unfortunately, it would not come out. He offered an additional $500 off the truck, but we felt the damage warranted replacing the headliner and sunglasses console, which the dealership declined to do. Throughout the entire situation, Reuben disappeared and made no effort to help resolve the issues or apologize for the inaccurate information we had been given. Instead of addressing the problems with the truck we came to purchase, we were encouraged to buy a brand-new Sierra that was well outside our budget. This trip cost us far more than just our time. We drove 16 hours round trip, paid for gas, food, a hotel, and a babysitter for our children, only to find a vehicle that was nothing like it had been represented. Honesty and transparency go a long way. Had the dealership been upfront about the truck's condition, we could have made an informed decision before spending the time and money to travel from Iowa. Instead, we left disappointed and feeling that our time and trust were not valued. I hope this review encourages the dealership to be more transparent with future customers, especially those traveling long distances based on the representations made by their sales staff.

I purchased a 2020 GMC Sierra SLT in NOV2020 and have serviced my vehicle there since…read more Danny F. & Rashad made it the absolute easiest deal Ive ever made in my entire life. I continue to ponder on buying a Yukon such as the one pictured in my review but the dealership no longer offers the lifetime warranty which was a huge decision in my original purchase. Now luckily my truck has been beyond reliable but if they were to bring back the lifetime warranty I'd be driving away in a Yukon. Now regarding service Tommy is always awesome to work with and I have complete confidence in his recommendations regarding service. I'd also like to shout out Carl the service manager I think because he has always made it a point to acknowledge me a ls a customer! I've bought cars from other Joseph dealerships (Toyota) and have made the decision that I will always give Joseph GMC the opportunity as they are knowledgeable, honest, and truly work to earn your business. Hats off to Richard Joseph bc he's running a wonderful store but more importantly has a great team working there!

I needed a new battery and help with installation. Other auto stores I called seemed hesitant to…read morehelp with installation, but not O'Reilly. Cristian was very helpful and switched out my new battery without complaint. Much appreciated!

If I could have given 0 stars, then I would have. I went in on Sunday, had them run a check engine…read morediagnosis, and the employee (with a lot of hesitation) try to sell me spark wires and an ignition coil. I don't have an ignition coil on my car. I bought the wires, changed them, came back to have another diagnosis. A different employee helped me, and this time I asked him for a rotor and distributor cap. He quoted me around $270. I held back my laughter, and asked if they had anything else at maybe a different location. He suddenly found something for 90, but couldn't get it in until Tuesday. I went home, logged on to Amazon, found the two parts I need, and it will be at my home today (Tuesday); I paid less than $25 for Bosch parts, which is a brand I trust. All-in-all, I recommend going to the auto zone in Cheviot if you need helpful advice, and Amazon for the parts you need.

Just got back from Miamitown Napa store. GREAT service!!!…read morePrice for a top grade van battery was lower than other auto parts stores I checked and they installed it right away and did a great job! PLUS, he figured out why my heater fan wasn't working on high and fixed that! I checked the part price when I got back and they were 15% lower for that too than other stores. Check these guys out first, they are pro,s and honest, not looking to rake you.

The staff is so helpful and efficient! I went in to get a new battery for my car and they were very…read morehelpful and friendly. They even looked at the oil filter I had built elsewhere and could tell me if it was the correct one!

Great place to take your car. They're honest reliable & willing to work with you. The office Manger…read moreis super helpful & friendly.

They claim to have fixed my car three times and up charge me every time saying that something else…read morewas wrong meanwhile they never fix the problem at all!! They just continue to charge me over and over again every time I came back about the same thing and told me it was something different every time!! I am highly disappointed in this horrible establishment and I wouldn't recommend this shop to anyone in the world!! They do not know how to fix anything!! Do not buy your car from right way and do not take your car here!!

Unfortunately my car broke down on the highway and I somehow had just enough power to get to…read moreSnyder's Car Care. My transmission blew. By chance and circumstance, the car landed at Snyder's and I'm so glad it did. The experience was phenomenal from consultation to delivering the bad news of the transmission. They even arranged for the car to head to its final resting place. Snyder's isn't super close to my home but I'm willing to travel for car needs in the future because they were so trustworthy the first time around. They made a sucky situation not as bad.

Don't go here jeff is a crook doesn't like to pay people extremely dishonest!!!! Never fixed my…read morevehicles had to pay someone else and never got money!!!