Thank you Brandon, Carl and Frank. You are all amazing and wonderful people!!! Bless you so much…read morefor helping us to get back home!!!

Well I don't know what happened to that old white guy but hopefully he got fired, anyways now the…read moreexperience has improved and the employees are chill and laid back. Also the pick up experiences are good.

I enjoy picking my own parts but to have them pull something big like an engine or transmission is…read moreworth it. I paid 100 bucks to have them rip it out of a ford and got the warranty in case it blows up (crossing my fingers it doesnt)

Yesterday with the heat index at 106 I ventured to the junkyard after speaking with Preston. I was…read moreimpressed with his knowledge base and how he knew exactly what I needed to fix my ac. When I arrived in the sweltering my part was waiting for me. Shout out to Preston and all the staff that helped me get my ac serviced. This is customer service at its best

Lisa and David are the best! They are completely committed to great customer service! Hard to find…read morethat these days!

Great people to do business with! They were ready when they said! Can done quickly and in great…read morerepair!

I needed new windshield wipers and this location helped me find the right fit for my car. They were…read morehelpful in recommending the right set for my needs and included free installation. Veronica was extremely professional and friendly and the installation took just a few minutes. Great service.

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

I am disappointed at how I was received by Kit. It was jarring and strikingly unprofessional…read more Redirections such as "I think we got off on the wrong foot" and "I am not making any statements on your character, I am making an 'i' statement" were repeatedly unsuccessful. Again this is someone whose shirt i complimented, with whom both of us had been cordial, but could not be talked into a calm state. All of this because i leveled with him and expressed nebulously aimed frustration over a job that didn't last for the drive home, as the explanation for why i was asking for a redo. I asked him, "i mean objectively, you can understand why I would expect it to last till i reached home two miles away?". His rumination on the phrase "i felt ripped off" in response to the crashwrap beginning to peel off 0.5 miles from the facility was self-driven. That being said, why even recommend this as a temporary fix if I can't drive home with it? I would've liked it done right the first time and that's fair to express. We don't have to agree or see eye to eye and it's his right to feel I'm overly difficult. It was suggested that I should've cleaned my car first, not that they should've wiped it down the first time before applying wrap. (The car wasn't in the shop to have any crashwrap applied, so why would I have wiped it?) Ultimately I paid $104 to get an issue diagnosed and temporary tape put on the sunroof. I'm frustrated that I'm out $100 and the issue is not any closer to being fixed. The technician himself was amiable and communicative and the owner is also a pleasant man to work with. That being said this experience has burnt this spot for me. Having a disagreeable person work for you isn't a dealbreaker but maybe don't place him front of house.

Mara (I believe that's how you spell it) was amazing and helped me out immensely even installing my…read moreblown out bulb for me and personable as well even in the early hours! Amazing service!

Excellent work, estimate, & customer service. The Staff are…read moreall Professional and friendly.

Great customer service and work. Great communication and very thorough. Will happily do business…read morewith again in the future.

Absolutely awesome service! I got my car stereo put in about a year ago and it's been flawless…read more When it finally had a little glitch and stopped working, I called to see what could be done. He told me to just stop by. ​When I arrived, he actually stepped away from the car he was currently working on to help me out. He diagnosed the issue, reset the stereo, and had me back on the road in about 15 minutes. He didn't charge me a dime. It's rare to find someone who is this quick, friendly, and completely backs up their work long after the installation. I really appreciate the amazing customer service!

He was amazing! Put a Car Play and backup camera in my fiancée's 2012 Chevrolet Silverado and it…read morelooks stock! Great professionalism and great service! We will use again if we are ever in need of audio services. I highly recommend.