Ordered a caliper for my vehicle after specifying multiple time which side I needed they ordered…read morethe wrong side. When I called back I was told it would be in the next day right at open only to drive all the way there it not be there. Then after waiting all day I call and am told it won't come till the day after. Quite unhappy.

I recently moved from California to Erie and needed some auto parts and some auto parts information…read moreand Ray waited on me, and I'm glad he did. Ray was knowledgeable, friendly and helpful. People like Ray from Advanced Auto Parts are the kind of people that make Erie a great place. Ray has those hometown manners that will make come back to Advanced Auto Parts for all my truck needs. Thanks Ray!

Made a quick stop to purchase bulb for break light. Associate was on phone and once finished I said…read moreHi and asked for the bulb. He asked for year make model and as I started to answer he RUDELY said, "We don't install bulbs!" I was taken aback with his rudeness and assumption since I didn't even ask him to install. As a woman in my 60's, I do know how to do general maintenance on my vehicle! Your employee needs a class in customer service and respect especially when dealing with women! I will never purchase another item from your store

Very helpful staff, surprisingly knowledgable for a chain store…read more Helped me find a battery and gave me no hassle when I had to return it.

Called to order a part I need but knew they would not have in stock. I was immediately put on hold…read more(understandable, stores get busy) but was left there for far too long. No one came on the line to tell me they would be with me at some point in the future so when my phone hit the 15 minute call time mark I hung up. I'll be taking my business elsewhere.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.