About 30 minutes ago, I stopped by the autozone on riverside to get a headlight replaced because of the free installation. After purchasing new lights, I asked the guy who rang them up for me to install said lights. When we got outside, he took a look under the hood and told me that the lights were spring loaded, so he wasn't allowed to change them. I explained to him that the last few times I had been, they had swapped the bulbs with no issue. He continued to deny that he was allowed to do it and headed back in the store. Beyond that, he was short with me and acted a little annoyed. When I got home I googled the process and did it myself.
I had heard from friends that they had experienced the same difficulties and disregarded it, my experience with autozone had always been positive, but it sounds like I've just been lucky in the past.
I would not recommend shopping here to others any longer read more