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    Autozone

    5.0 (1 review)
    Open 7:30 am - 9:00 pm

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    8 years ago

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    Steer & Gear

    Steer & Gear

    (6 reviews)

    The customer service of this company is very poor. After much wasted time, I had to go with another…read morecompany. I contacted Steer&Gear by phone to order a Mopar power steering gear with the "Modern" firm feel and stops for use with a fast ratio Pitman arm. I spoke to Carmen, who seemed familiar with the application. I was told it would be a few weeks for them to build a gear to those specifications and ship it to me, then I could return my core to them. For my project stage, the timing was okay, so I placed the order. Shortly after that I received an email with my invoice from Linda confirming that it would be a few weeks, and she would call for payment when ready.  About eight weeks later, I had heard nothing yet, and was ready to install a gear, so I contacted them for a status.  I received a reply from Carmen that my gear was in the works and would be read at the end of the following week. I also got a message from Linda stating the same. Over two weeks later, I still had not heard anything and the gear had not shipped. I canceled at this point with Carmen. Oddly, he didn't seem to care. I contacted another company, had a firm feel gear delivered within one week at half the cost and no core required.  The new gear works fine and the other company provided excellent customer service and communication.

    Very nice and helpful people. Linda and Carmen both take the time to talk to you and answer all…read moreyour questions. I got a gearbox and a coupler rebuild kit and I really like both. My 64 steers like new now.

    Pick-n-Pull - Trucks

    Pick-n-Pull

    (18 reviews)

    Over priced , rude staff, not going back. UPART IT is better. There rules are always changing…read more You would pay a dollar to get in, an then they tell you what tools your not allowed to bring in even if my tools were already seen before signing in. The vibe of the place is not what it use to be. I don't recommend this place to anyone anymore.

    Like something out of a post-apocalyptic Mel Gibson flick, the lot at this junkyard/parts supplier…read morewas a wasteland/graveyard of deceased rides. Probably the place where you are least likely to find what you are looking for, it was by far the most fun to visit. Vehicles are propped up on old rims and look totally unsafe to be wrenching on from underneath...yet people do. It was also the busiest and most hopping of the bunch I visited. This, I'm sure, explains the lack of parts. Most of the vehicles have been picked to pieces. I found some crushed beer cans out there, and took solace knowing that you can get your drink on while you pick, if you so choose. There were also dirt cheap (AND dirt-Y) vehicles for sale, all of which would need a good cleaning and some fixing up, but for that price, still a deal. Inside, the staff was helpful and witty to boot. I paid a dollar to enter, but was loaned a lug wrench in case I found my part. The parking lot has a food truck, in case you food truck hipsters want to go check out a cart I'm pretty sure isn't participating in any food truck fests.

    AutoZone Auto Parts - Beware of prick

    AutoZone Auto Parts

    (3 reviews)

    I came in with a blown headlamp and politely asked the tech who was helping me if he could do the…read moreinstallation as well. He eagerly did it and when I tried to give him a tip, he adamantly refused. The service was quick and reasonable and I was so happy to have stopped in at this location.

    Was sitting in the parking lot of this location at 6:50am, 10 MIN prior to scheduled opening time…read more I then approached the door, not at all with the intentions of entering, rather to better see the store hours which are posted on the entrance. As I did so, and not with my face pressed to the glass like some kind of weirdo mind you, the following happened. What seemed to be a manager, judging by his dress was inside and as I was walking back to my vehicle I peered back inside the large open window and the gentleman inside shook his head. The same individual walked outside to grab something out his vehicle shortly after about the time of 7:05am, when I attempted to grab his attention, stating and very politely mind you, and I quote ... "My friend, would you mind hollering at me when your doors open ... Need quickly to grab a fuel filter". His pace to his vehicle didn't slow down as I asked this nor did he really acknowledge my question, he turned his head, wave his arms with a cigarette in hand, and responded with a sideways look, "we're open now" it wasn't the verbal response that caused me to pull out the parking lot and drive an additional 10 minutes to an alternate location, but his tone of voice and demeanor were increasingly unfriendly, waving his arms as if he was irritated with me waiting until open. Very poor first impression. Suggestion improve customer service. I know we can be difficult to handle and some need a chair to the face, but it's not difficult to answer a simple question such as the one I had with a little more effort and friendliness. Very very dissatisfied with employee interaction at this location. Maybe he was having a rough day idk. So I am editing this because I felt like returning to that location out of pure curiosity to see if this guy was just having a bad morning and my poor previous review on his customer service skills were not only reaffirmed but even worse. I have one additional comment however. I do not know this man but I so know corporate HR and companies evaluation of current managers and his behavior on this day had to undoubtedly be due to a third party influence. This is the only rationalization I can come to in an attempt to justify our interaction. I say this because no company on planet earth and especially one with checks balances and evaluations, would retain someone who routinely acted like this and if so Auto Zone your corporate structure needs restructured. Improve hiring and retention processes...please

    Lindsay Acura

    Lindsay Acura

    (93 reviews)

    Southeast

    We are in the market for a new SUV. What struck me about…read morethis dealership staff They were friendly well informed and not pushy for me this made the entire experience there better as far as product, accurate and excellent car a little bit expensive. But in my opinion, all cars are. We drove an MDX and we loved it. The sales rep that we were working with was named Keno. Excellent experience, I highly recommend him.

    A day ago, I went to  'Lindsay Acura' in Columbus, OH, in order to have one of the most trivial and…read moresimple maintenance services performed on my MDX: an oil change. Tonight, I had to travel about 180 miles and was planning to leave at about 9pm, but upon driving my vehicle out of my garage I noticed a large puddle of oil under the spot whereas the vehicle was parked. After further inspection, it seems that my vehicle is leaking oil all over the place; needless to say, my travel plans and arrangements were completed ruined. My MDX looks like new and  has about 44,000 miles on the odometer and  never had a single drop of oil coming out of it, neither had any other type of issue with this vehicle. This situation is almost surreal and extremely problematic (especially in my situation due to having had my travel pans and arrangements completed ruined in function of this absurd non-sense). Their technicians are either extremely incompetent or are on drugs. This is almost beyond human comprehension. The worse part is that there are no consequences for them.

    Autozone - autopartssupplies - Updated May 2026

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