Quick response, reasonable price, fast towing, easy payment. What more could I ask for? Thank you.read more

If you want an arrogant tow truck company, this place is for you. The Rhodes scholar that answered…read morethe phone that could not figure out the 3 letter combination of my license plate, seems to think he's better than everybody else.But can't understand three letters. After saying the letter GPS multiple times I even did it using words for each letter after the third time he finally got it. His sarcastic comment that's why the phonetics alphabet was created. Well, you had to be paying attention to pick up that alphabet and obviously you were not. When I told him I would call another tow company as it might work better. He said that no tow company would do it. Let me tell you there's plenty of tow companies in Columbus without the overpriced snark. The person that came enjoyed the tip on top of the charge. I will honestly recommend anybody other than this company. The other gentleman was less expensive, there sooner and very friendly.

One of the most frustrating parts about this business is that they never update what the hours are…read moreon the website or when you call it doesn't say when the hours are open sometimes they don't open when they say they're going to be open. They have an electronic sign today that says they open at 12:00 pm but they're not even open and there's a bunch of cards out here waiting to get a lot they need to do a better job of communicating when they're open or be open when they say they're going to be starting to get disappointed at this business.

wouldn't allow me in just before closing. was in dire need of a mirror and was refused at the door.read more

Love this place. They are always helpful and always on point. Very professional and always have…read morethe parts that I need.

The live of a mechanic is more troubling, but when parts stores add their stress on, it becomes…read morechaotic and confusing. But I beg to differ here with this store location 3075 East Main Street. I've know this store for a long time coming, and it was dead to me. My best guess was it wouldn't last 2025 December, it would be closed down. But when I entered the store last year I was completely blown away all because of Sean Conner. This store manager (SEAN CONNER ) is the best and greatest manager O'Reilly's could ever have. Sean Conner you are an amazing awesome personality ever. You have turned my customers satisfaction skyrocketing. Every customer that comes in says you are the best and I am a testimony to you. I have been telling them that the day you leave this store, that location is gonna be closed down. Please keep being amazing Manager .

As I head to the Chryslers at Carlisle Event again this year I feel that it wouldn't be right if I…read moredidn't talk about my experience with Steer and Gear from last year. I bought a rebuilt power steering pump from them at this event last year. When I installed it on my 1974 Plymouth Barracuda it leaked very badly or so I thought it did. I called them up and they paid for me to return it and send me another one. Since I had another old pump that needed rebuilt I sent it along as well. When I received the two pumps I put one of them on the 1974 and stored the other one for future use. The one that I put on the 1974 leaked as well but not as badly. I called them again and they told me to send this one back as well for a replacement and they would pay for the shipping. They assured me that they run all pumps for at least an hour to make sure that they don't leak. After talking with them, I wanted to be sure that it wasn't something on my end that is leaking. I checked everything closely and found that my 51 year old power steering hose would tighten up but would not seat into the pump. After purchasing a new power steering hose there were no more leaks! I did contact them and apologize and admit that the leak was on my end. They were decent about it and I Would do business with them again. I have to hold Myself to the same standards that I held them to and this one was my fault. I give good ratings when it is deserved and bad ones when it is required. If you read my ratings on Metropolitan Restoration Services in Hartleton, PA you would see that I say what I mean and I mean what I say!

The customer service of this company is very poor. After much wasted time, I had to go with another…read morecompany. I contacted Steer&Gear by phone to order a Mopar power steering gear with the "Modern" firm feel and stops for use with a fast ratio Pitman arm. I spoke to Carmen, who seemed familiar with the application. I was told it would be a few weeks for them to build a gear to those specifications and ship it to me, then I could return my core to them. For my project stage, the timing was okay, so I placed the order. Shortly after that I received an email with my invoice from Linda confirming that it would be a few weeks, and she would call for payment when ready.  About eight weeks later, I had heard nothing yet, and was ready to install a gear, so I contacted them for a status.  I received a reply from Carmen that my gear was in the works and would be read at the end of the following week. I also got a message from Linda stating the same. Over two weeks later, I still had not heard anything and the gear had not shipped. I canceled at this point with Carmen. Oddly, he didn't seem to care. I contacted another company, had a firm feel gear delivered within one week at half the cost and no core required.  The new gear works fine and the other company provided excellent customer service and communication.

Overpriced , Rude staff. Two girls that worked the registers stood there and talked to each other…read morewhile i stood there to check out and didn't even acknowledge me standing right in front of them for at least a minute and a half. Charged 30 dollars more than i was quoted. Terrible experience.

Over priced , rude staff, not going back. UPART IT is better. There rules are always changing…read more You would pay a dollar to get in, an then they tell you what tools your not allowed to bring in even if my tools were already seen before signing in. The vibe of the place is not what it use to be. I don't recommend this place to anyone anymore.

I came in with a blown headlamp and politely asked the tech who was helping me if he could do the…read moreinstallation as well. He eagerly did it and when I tried to give him a tip, he adamantly refused. The service was quick and reasonable and I was so happy to have stopped in at this location.

Was sitting in the parking lot of this location at 6:50am, 10 MIN prior to scheduled opening time…read more I then approached the door, not at all with the intentions of entering, rather to better see the store hours which are posted on the entrance. As I did so, and not with my face pressed to the glass like some kind of weirdo mind you, the following happened. What seemed to be a manager, judging by his dress was inside and as I was walking back to my vehicle I peered back inside the large open window and the gentleman inside shook his head. The same individual walked outside to grab something out his vehicle shortly after about the time of 7:05am, when I attempted to grab his attention, stating and very politely mind you, and I quote ... "My friend, would you mind hollering at me when your doors open ... Need quickly to grab a fuel filter". His pace to his vehicle didn't slow down as I asked this nor did he really acknowledge my question, he turned his head, wave his arms with a cigarette in hand, and responded with a sideways look, "we're open now" it wasn't the verbal response that caused me to pull out the parking lot and drive an additional 10 minutes to an alternate location, but his tone of voice and demeanor were increasingly unfriendly, waving his arms as if he was irritated with me waiting until open. Very poor first impression. Suggestion improve customer service. I know we can be difficult to handle and some need a chair to the face, but it's not difficult to answer a simple question such as the one I had with a little more effort and friendliness. Very very dissatisfied with employee interaction at this location. Maybe he was having a rough day idk. So I am editing this because I felt like returning to that location out of pure curiosity to see if this guy was just having a bad morning and my poor previous review on his customer service skills were not only reaffirmed but even worse. I have one additional comment however. I do not know this man but I so know corporate HR and companies evaluation of current managers and his behavior on this day had to undoubtedly be due to a third party influence. This is the only rationalization I can come to in an attempt to justify our interaction. I say this because no company on planet earth and especially one with checks balances and evaluations, would retain someone who routinely acted like this and if so Auto Zone your corporate structure needs restructured. Improve hiring and retention processes...please

I received great service from Bob Partlow in the service department. Thank you so much!read more

Salesmanship and service have gone way downhill. I've been a customer since 2013. But I'm looking…read morefor a new dealership and service department. Went in last year to upgrade my lease. Salesman asked me the same question 3 times. Clearly wasn't interested in my response and simply didn't sell me at all. I just bought out my leased vehicle. Then at my last maintenance the service department rep lied about my tire tread and advised I get new tires. Shortly after I left I got a second opinion. It was completely different and I still had plenty of tread. So disappointing as I loved Lindsay for a long time. I won't be going back.

Ben the AutoZone's in multiple states and I can truly say this one is the worst every time you go…read morein there's 3 to 4 people yet you can't get waited on. They don't even acknowledge you and it's not the corporation. It's the people they're hiring for that location that's the issue. I'll order my things from Amazon and have delivered straight to my door.

They found all the bulbs that needed to be replaced . They Selected them and also put them all in…read morewhile I waited . Great service .