. . . I ordered a battery online, went in today to pick it up... The guy behind the counter, w/the huge ear lobe hole was awful ... He really needs customer service training... he barely looked up at me as I spoke to him... he was not informative at all and his whole body language and tone was as if he did not want to give me service, he was very resistive and seemed annoyed...
I paid damn near 200 dollars for a battery and had to interact w/ and Auto Zone staff member who acted as if he did not want to be there working on Sunday morning... My suggestion is that this person needs customer service training immediately.
Thank You for allowing me to relay my experience in an effort to make the company a better place to do business. read more