I never have any issues here. I typically order online and pick up in 1/2 hour. Easy! The staff has…read morealways been helpful as well.

The crew at Advance have always been wonderful. About 1 year ago I placed an online order for brake…read morepads and rotors and they ended up becoming warped. The guys discovered that the rotors were not the correct ones for a two piston caliper, despite that the website said they were guaranteed to fit. They dug deep, and with graciousness, helped solve my issue 30 minutes before closing. The transaction was smooth and they even offered some candy to my kids and I. Truly professional. Truly personable. Truly caring.

Got wiper blades yesterday and Socorro was a terrific help. Great experience on my endread more

Do not buy a batterie from AutoZone of Carpentersville. I purchased a batterie for my car in…read moreNovember of 24. The batterie had a 3 year warranty. In February of 25 the batterie was dead. They exchanged it for a new one in February of 25. The replacement batterie just died (2/1/26) and does not take or keep a charge. I tried to return it today and I was told they would not honor the warranty. I spoke with the manager and was told their policy is to allow for only 1 return during the warranty period. The attitude I received from the manager was very poor as she did not care to stand behind the product or the warranty.

Front staff kids are all really nice and awesome. Every time we visit we leave with a smile…read more Especially Sylvester- Sylvester will greet you with such a big smile and will treat you like family and help you with any car concern you walk in with. Very nice job guys!

Employees are really nice. Easy to deal with. Always get my parts on time. Seem like 1 of the only…read morespots were they are car guys so they know what they are talking about.

Great shop to work with. Answered all my questions accordingly, and got my car to where it needed…read moreto be. Will be coming bag for a bigger blower.

If you own an LS or LT engine and performance is your thing. This is the speed shop for you.read more

I came here with an issue that no parts store around could resolve and the sales associate Karter…read morewent above and beyond in assisting me with the solution. Not only did he point me in a direction that would resolve the issue but he also made a point to making me feel valued as a customer. He always has a good smile on his face and very welcoming anytime I come in. By this type of service I'll only be shopping at this location.

Shout out to Garrett! He is always very helpful and kind. He replaced windshield wipers on 2 of my…read morecars, and was very helpful in removing a lodged radiator cap piece. Thank you and I highly recommend O'Reilly for your automotive needs.

I stopped in this afternoon to ask for a suggestion on removing an oil stain from the outside of my…read morecar. It had been parked under a train track, and caught a nasty lubricant drip. A gentleman behind the counter came out and took a look, before grabbing a shammy and going to work. Within seconds the stain was removed, and he didn't ask for a dime. I wasn't expecting such kindness--I would have gladly purchased a shammy and product. What a true professional and kind person. Thank you! This made my day.

The headlight on my 2008 Honda Pilot bunt out…read more I couldn't figure out how to get the !#$!% clip off. Turns out there is a very small tab which you depress where the wires connect to the housing which holds the bulbs. Impossible to see or feel unless you know where it is. Obvious once you have done it. Carlos came outside and showed me how to depress the clip. I took it from there. Thanks to Carlos for coming outside to help me! It is 90+ degrees out and he could have stayed in the air conditioning.

I'v e had 2 vehicles customized now, a Silverado and Bronco, by Toys for Trucks Algonquin in the…read morelast 8 months. Ralph and the crew yet again outperform expectations with customer service and installation. All done in a timely manner. Highly recommended...check them out!!!

You should be ashamed of the way you treat your employee's. Walking into your Oak Forest location…read moreand without ANY notice or heads up, closed that location and terminating the manager of location who was a 10 year employee. You really screwed him and his family ONE week before Christmas. What a bullshit move on your part Happy Holidays, you heartless assholes I get it's a business and a business move,, but the way you handled it was totally a bullshit move..

I was greeted by Jose once I stepped in. He was professional and courteous, while still keeping it…read morecasual and conversational. I needed a battery replacement and he came out to run the free battery test that AutoZone advertises. The test confirmed I needed a new battery, which I knew already because I had been jumping my car for the last month. He rang me up for the 3-year battery and recommended some anti-corrosion pads, which were like $4. While I was at the register Isaac was already outside removing the old battery. By the time Jose brought the battery to Isaac, he had already removed the old one. The new one was installed in about 3 minutes and I was at the shop for 15 minutes total, from the time I pulled up to the time I pulled out. Jose and Isaac were awesome to work with, really kind and knowledgeable. This is what customer service is supposed to be like. I'll be back here for my future needs and it's really all because of them. I highly recommend you get your car needs met here. And make sure to call them to ask when they will have enough staff to install your battery. They get busy and sometimes if they are understaffed, understandably they are unable to help.

They offer a free battery check as well as checking for any trouble codes or lights that show up…read more Very friendly.

Purchased a battery at a great price and had it replaced by an extremely patient and knowledgeable…read moreteam member. Andrew...thanks a million for great service and help.

Anytime I have a battery changed I love to come here, they are super nice and helpful! My last…read morebattery was covered under warranty even though I bought it in Florida! It's 40 degrees today and I'm sitting in my warm car while they install it at no charge! They even are donating to veteran's to build a house on my behalf because they are installing my battery today! Awesome service!