Do not do business here. If you want to be respected as a valued customer , do not go here!…read more After the sale they will not help you at all! The air-conditioning doesn't work on our brand new 2022 hyundai venue and they refuse to fix it under warranty!

Had a fantastic buying experience from start to finish. I am extremely pleased with my decision to…read morebuy at Jim Johnson. The guys have been thorough and helpful before, during and after the purchase. I would definitely do business again.

Would give Zero stars if possible. I paid there full asking price for a vehicle, Scheduled…read moretransport for the following day & they sold it to someone else for more money immediately. Poor customer service, Won't call back or respond to voicemails. They were caught in a lie numerous times just to tell me to " Do what I have to do, But they sold the vehicle I had already purchased to someone else the very next day " Bad business practice and will not stick to there word. Run far away from this lousy dealer who will choose profit over doing what's right any chance they get

My daughter went to the dealership for an oil change and left with over $1600.00 in 'suggested'…read morerepairs. Luckily I raised intelligent, independent women. She declined financing the repairs, (go figure) and researched her options. We will never use their services again........

I love the employees here they are soo friendly and very helpful! I had a incident here recently…read morewhere one particular employee was very rude. Me being a woman I expected her to be understanding and friendly but instead she made smart remarks and rolled her eyes while i was talking to another employee. Everyones good attitude drowns her bad one out!!

great place, one of the gentleman back help me took out a ignition coil boot that got stuck inside…read morethe spark plug which causing my engine to misfire. Most of the time I can call them and ask about a specific parts and they will give me a prices for them and if they don't have it in stock it will be available next day tomorrow if I order it. Overall it a good place to get your car parts in case of a emergency.

I placed an order on 2/16 for a TS 6 chip. I never received an order confirmation by email, but my…read morecard was charged $336.10 on that day. The site lists two shipping options: 2 business day, or 1 business day. I opted for the cheaper option and expected to receive the item on the 18th or on the 19th at the latest. When it didn't show up, I tried reaching the sales, tech support, and customer service departments by phone but couldn't get anyone on the line and couldn't leave a message. Started to think this was a non-delivery scam. Instead, it was just trash customer service. Finally got a response via email and proceeded to have an interaction with an extremely rude sales rep who just kept blaming me for the problem, stating it's "not his problem," and using all caps to communicate in a snarky way. Honestly atrocious customer service and a terrible buying experience from start to finish.

I recently brought in a 2014 Chevrolet Silverado due to a constant knocking sound. The service…read moredepartment called to notify me that they believed the knocking was due to a possible camshaft issue and stated that it would be $879 to potentially diagnose the problem. This was due to the extensive labor necessary to reach the camshaft. I agreed and was told I would receive a call the following Monday. When I hadn't received a call, I reached out myself for an update. Mark from the service department then told me there was damage to a camshaft and two lifters, and that the price would be $4,050. My truck is worth, at most, $8,000, and I'm not currently experiencing any symptoms other than the constant sound. (I have since learned this is due to a design flaw in this model. Many vehicles of this model have this issue, and some can go upwards of 60,000 miles before any real damage occurs.) I received a quote from a mechanic in my hometown who said he could fix the problem for $600. So I told Mark I did not want to proceed with the camshaft replacement and just wanted to get my truck back. Mark then informed me that the vehicle could not be driven off the lot without new head gaskets and other parts that must be replaced when reassembling the engine. He quoted me $1,300 on top of the initial $879 to put my truck back together so it could be driven. This was not explained to me when I initially agreed to have the engine inspected, and if I had known it would cost $2,100 in total, I would not have agreed. When I explained this to Mark, he simply stated, "We don't have to put it back together; you can get it towed." In other words, I would be relying on them to place the parts in my truck, then pay for a tow, and then pay someone else to reassemble the engine. This was Mark's subtle way of letting me know I was trapped. To summarize my experience: I paid $2,100 to have a knock in my engine diagnosed and to have my tires rotated and spin-balanced. Of this, $1,079 was expected ($879 for diagnosis + $90 for the tire rotation and balance), and $1,021 was charged simply to get my truck back to the condition it was in when I brought it--not fixed, just running the same as before. My experience with Campbell Chevrolet was nothing short of a scam that I was trapped in the moment I agreed to the diagnosis. If your car is under warranty with them, I assume you have no choice but to use them. But I strongly urge you not to use this service department if you are not covered by their warranty. I do not write this review expecting them to right this wrong, because based on how my case was handled, honesty does not appear to be in their vocabulary. Instead, I write this to warn others of the risks of using this business for vehicle service. I do not want to see anyone else exploited the way I was, and I assure you: if you give Campbell Chevrolet the chance, they will do exactly that.

We were traveling through Kentucky and our truck broke down called Campbell's Chevrolet and Chris…read morerecommended Walker Towing. Called Walker they were there within an hour! Got to the dealership and Chris got us in replaced the water pump and serpentine belt and we were on our way! We are so grateful to Campbells Chevrolet & Walker Towing for their prompt service and friendly atmosphere in our time of need! God bless!

I was looking for a weekend project, so I yanked an old lawn mower that my dad had given me years…read moreago out of the garage to fix up. This mower has not been used in a few years and is old (early '90s). Hey, I used it to cut lawns during summers to make some extra cash in high school, so this lawn mower holds some sentimental value, too. To make a long story short, I popped over to Lanny's to talk with their staff about some issues that kept the mower from running. I am not all that mechanically inclined, but Lanny's helped to figure out what needed replacing. We looked over schematics, and then they found the appropriate parts for this dinosaur in their inventory. I was surprised that they had parts for mowers from the early '90s! Great service! Friendly, helpful, courteous, and willing to show you the ropes if you need it. If I need parts for simple repairs, I'll be heading back to Lanny's. When standing by the counter, be sure to check out all of the crazy damaged lawn mower blades. What the heck do people run over?

After trying to order a part online the manager became frustrated with me because THEY did not…read morecurrently have it, so much so that he literally hung up on me because it was not in their stock. So after going to the store the owner said, "you're the one I hung up on yesterday aren't you?". Seriously. Then he proceeds to tell me they do not have it and I should just go spend my money elsewhere because they will not be ordering it. Owner is a pompous d***! I try and support local businesses whenever possible but I will not support this abuse. I give Lannys another year in business if that.

This Autozone has excellent customer service. They're exceptional. I had my battery tested on my…read morevehicle. it was showing it was not holding charge. So I purchased a new battery. They took the bad battery out and put new battery in. Highly recommend!

I typically don't check autozone first because they tend to be pricier than most places but I love…read morethis autozone! I've been having problems with my car and every time I go I have great service! Just today I bought a new battery and then man not only found it for me but also took it out to my car for me! The time before that they didn't have the part I needed and they got it to their store in less that 24 hours! They have great customer service each time I've been in!

Fantastic buying experience. Just purchased a new Pathfinder and for the first time in 45 years of…read morecar buying, I left the dealership knowing that I got a really great deal without the usual back and forth haggling, which I was prepared for. Didn't even have to use my skills. The staff from Tim Giffis and Obanga in sales to the manager Mike Tarrence were helpful and straight shooting. They even gave us a very fair price on our Murano. The finance manager was very knowledgeable too. Truly a great place to go and Nissan is offering great financing and discount deals!

I am a retired (old) single woman with minimal experience with buying or maintaining a car as my…read moreex-husband did all that. However, alone I bought a 2014 Cadillac SRX 6 months ago and I was very pleased with the salesman, courtesy, and service at the time of purchase. I soon discovered that the air conditioner was not cooling appropriately and called the JJ dealership, the salesman who sold me the car was very helpful and promptly scheduled an appointment with the service department. So prompt, that I missed the appointment that same day. No problem, I called the service dept. to schedule myself. I was told to take the car to a Cadillac dealership to "diagnose" the problem. and that "anyone would tell you that", which of course, was not true since their own salesman did not tell me that. I was very disappointing in the lack of service. My car is 10 years old and had been consistently and regularly serviced by JJ Service department for ten years never sent to another dealer.