Needed driver's side headlight bulb replaced on a Honda CRV. I had no idea where to start but was going to make the attempt without assistance. It seemed like plug and play...easy, right?
The most wonderful technician assisted me named Thad. He immediately offered to assist in locating and replacing the bulb, which as I discovered was NO EASY TASK! Honda has used every inch of space under the hood and to replace the bulb two items had to be pulled and moved to the side. Thad was so knowledgeable and quick! He replaced both bulbs and I was on my way in less than 15 minutes purchase to drive away.
Thank you Thad for making this a quick and painless replacement and for such professionalism. read more