Mobile Tex is great! Jake listened to my concerns about my old cars, and the repair tech fixed the…read moreproblems with no hassle. They are courteous and professional at all times. Fees are very reasonable.

Worked with Thomas! He's amazing, laid back, caring, and down to earth!…read more Like any other car dealership, there's the back and forth but I did majority of everything online so it wasn't too bad. Very clean in there. Everyone was very professional. I did call ahead of time to make sure the vehicle I wanted was actually at the dealership and not just in transit. I recommend doing that so you're not wasting time. Cleo bay was the only Subaru that had the 2024 CrossTrek in the color I wanted.

This dealership treats women like they are stupid. I had an air bag recall and they fixed that, no…read moreproblem until I drove my car home and had static on the radio which previously had excellent sound without static. I reported it, but was delayed in going due to COVID 19. May 18th I drove to Killeen, about 20 miles from Temple, and requested service. The self impressed service rep l istened to the radio and declared that nothing was wrong and that airbag recalls did not even encroach upon a radio. He did not offer to even have someone look at it, despite the fact that their person recommended I come in. He literally blew me off! I was planning on looking at a new Outback while I waited for them to check out the radio. I drove home and contacted a business to check out the radio, low and behold the radio was disconnected and radios don't disconnect by themselves. I am retired military and I did not appreciate the service at Cleo Bay Subaru. Listening to the customer is not their strong suit. They may have lost a customer as well as a sale of a 2020 Outback.

March 2024, fast and easy transaction. Darian helped me changed the battery on my car keys and…read moregarage remote control. Thank you!

I have never had such of a wonderful experience at an auto store. Melissa was hands down the best…read morestore associate I have ever encountered. I have had such huge problems with my car and when my battery decided to go out, I felt like this was it with my car. However, Melissa made the purchase and replacing my battery incredibly easy. She certainly needs to be at the top of this auto parts chain to train others on how to make customers feel that no matter what, they will get your problem solved.

I normally try to give businesses the benefit of the doubt, but my experience with TM3 Automotive…read morewas incredibly frustrating from start to finish. I dropped off my Ford F-150 on April 27th. On April 28th, I was told the timing chain needed repair and was quoted around $3,700. On April 29th, I approved the repair and paid a $1,900 deposit plus a $125 diagnostic fee. On May 4th, they texted me saying they had received the part and would begin repairs. Then on May 7th, after disassembling the engine, they told me they found metal shavings and recommended replacing the motor entirely for an additional $1,100 using a used engine. After thinking it over, I called on May 12th and told them we did not want to continue with the repair. I asked them to reassemble the truck so we could pick it up and only pay the diagnostic fee. They refunded the deposit and agreed. What happened next is what really upset me. I heard nothing until May 18th, when they texted saying they had to "make space" to get my truck back in the shop and that after disassembly the engine would not run and they would need to tow it back to my house. This was shocking because I DROVE the truck there. Yes, it had a knocking noise, but it was still running and drivable. Had I known disassembly could leave the truck unable to drive, I would have made a very different decision from the beginning. After expressing my frustration, I was told they could put it back together and make it run again, but they "wouldn't feel comfortable" with us driving it because the engine could blow. I told them to reassemble it anyway and we would take the risk ourselves. I was told it would be ready Friday. Friday came and went with no communication. After I reached out again, they finally said it was ready. Then, after picking up the truck, we discovered both running boards had been damaged while the vehicle was in their possession. These running boards were purchased in February and were in perfect condition before the truck was dropped off. When I contacted the owner, instead of trying to help, he became argumentative and accused me of "nitpicking." I asked if they could review their cameras since the truck had been sitting outside their shop. First I was told they had no cameras. However, the owner's wife had previously told me the vehicle was safe because they DID have cameras outside. After more back and forth, he suddenly said he would "check the cameras." Eventually he agreed to reimburse the running boards if I provided proof of purchase. Since they were bought on Facebook Marketplace, I provided proof of the bank transaction. He then said that wasn't good enough because it wasn't a receipt. After explaining again that Facebook Marketplace purchases don't come with store receipts, I never received another response and my number was blocked. Between the poor communication, changing stories, damaged parts, and being blocked instead of helped, this was an extremely disappointing experience. After reading all the other bad reviews now I see they have the same repetitive issue, People bringing their vehicles in one way and then coming out way worse than when it went in...... Undrivable! And then the way they handled the running boards issue... Just straight liars! I hope you enjoyed the $200 my son spent on those running boards, apparently you guys needed it more than my 21 year old who worked really hard to save and get those.

After being stranded in Gatesville, TM3 Automotive Mobile Repair sent a tow truck for my car and…read moreme. Once my car was dropped off at their shop it took them a couple of days to get it running and I picked hit. I trust them with both my vehicles. Whether it's an oil change or A/C repair or brakes or anything else my cars need. I trust them. Customer Service is great too!

No one wants to use a wrecker right? But when you have to- it's nice to have someone friendly you…read morecan trust. I was in a crisis with my car and Delbert went over and beyond to help me. Very nice man who did a great job- thanks Delbert!

Pachy prices are reasonable. He is upfront and honest. Great service on auto needs and great…read morecustomer service.

Got a flat tire and swung into this location. The costumer…read moreservice was OUTSTANDING! They rotated my tires, fixed my flat and didn't charge me a cent. wonderful crew! Thank you

I would like to thank Daniel for answering the phone and my few questions that I had before I came…read morein I would like to thank Devlin and his crew for being superior at their jobs, very caring group of men that I've met at this location and it will not be the last time I go here. Turns out one of my rims had a significant dent in it that I was unaware of and I was shown the issue before being offered a replacement rim. It was a pleasure to see how much they enjoyed their job and they had infectious camaraderie all within the company, thank you again Gentlemen, you made my day!

When my car broke down on the way home from my daughter's softball practice, we needed towed 3…read moremiles to our house. Richard showed up without us even having to call for help. He went above and beyond to assure that our car made it home quickly and safely. He even put the car in my driveway for me. Action Towing is the only company I will deal with from this day forward. - The Newell family!!!!

Amazing service! He arrived quickly, were professional, and got my vehicle where it needed to go…read moresafely. Great price and excellent communication. Highly recommend!