I have been a 22 year customer. That's longer than my marriage of 17 years! That should be enough…read moreto tell you what I think of this business. Always fair and honest. Always friendly. Always helpful. Love the overnight dropoff option. Seems to me my cars always need attention in the evenings after they are closed. No problem! I can leave it there with their key dropoff option. Thanks for the constantly great service!

Walked in for my first oil change at RA&M. Keng was super chill. I didn't like that my appointment…read morehadn't been scheduled after a 12 minute phone call with their receptionist. Nonetheless Keng got me in right away. Great customer service. Will I be back? If all goes well with my engine the next three months, for sure.

I dropped my Hyundai Ioniq 6 off at Walser for routine maintenance and tire rotation. I was…read moreprovided a Lyft ride to my workplace and kept updated about the work being performed via text and also a short video. The car was washed and fully charged after all the work was completed. Once I was ready to pick up the car, a Lyft ride to the dealership was provided. Overall it was a great experience having my car maintained by Walser Hyundai in Brooklyn Park.

I've been coming here since 2019 and keep coming back. Danielle was amazing to me during my car…read morebuying process. She was incredibly understanding of my nervous state (I'd had a car accident 6 months prior and was veeeery shy about "getting back in the saddle"), she took the time to listen to all my concerns and to find out what I truly wanted (and didn't). She also helped me get set up with an aftermarket remote start. She's a superstar! I've had all my maintenance done here since buying my vehicle. Everyone in the service department is wonderful. They make it convenient to schedule appointments either online or by phone and communicate every step of the way. There is also a really nice waiting area with various seating options, a couple of TVs, and free popcorn and beverage options. If you're looking to buy a vehicle or need service done, I highly recommend this place. I've never been disappointed.

From the get go Kari was a sweetie-patient and her quote for install of glass never changed and was…read more$100 lower than Atlas Glass. The installer was very accommodating and professional. Clean work and am very pleased with quality of workmanship. Super fast as well. Thanx

got an alternator for hella cheap & it works ! i thought i…read moregot scammed first because at auto zone they tested it and it said its a bad alternator but we tried it and it was just fine !

I had to bring my car to Anthony at the Richfield location after Best Buy blew both my subs by…read moreinstalling incorrectly. Anthony called me several times with updates & what was required and provided me with several options to save money. He went above and beyond by taking photos and providing me with information so I can try and recoup my losses do to Best Buy's negligence. I would recommend Mach1 to anyone for your audio needs. Again, I want to thank Anthony for all his work. My car sound awesome! John

The guys there are nice friendly helpful and patience, explained everything clearly even when I…read moreasked stupid questions they answered it respectfully didn't feel stupid at all asking , I for sure will always back to them

Tricia as a manager needs to take a class on customer service, I brought my truck in for some wheel…read morebearing work, they took off my lug nuts and stripped em. I politely asked her if I'm able to take them off when need be, she got all super defensive about it and told me that I stripped them. Lol.....we exchanged words and then asked if I'm not able to get my lug nuts off will they take em off for me. Tricia and the mechanic Bill said once I leave the parking lot I'm on my own. Tricia is the worse manager I've ever seen in the history of an auto shop. Who calls their customer names? She called me a dumbass and so on, in exchange she got an ear full from me as well. Even the other customers said I wasn't in the wrong and AutoMax broke their engine by doing some work and not putting any oil in it. AutoMax is has the worse customer service ever...if anyone needs work done I recommend Vidal Auto Services across the street from them. I took my truck right across to Vidal's, they looked at the lug nuts and said they are pretty much stripped. They said if they were the ones who stripped the lug nuts while taking them off they would of replaced them or been honest with me about it.

One day, my old Honda transformed into a racing car. At idle, it would go vroom and when I hit the…read moregas, it would go VROOOM. The new auto experience was sublime but then I realized I was only going 20 mph and making farting noises. An auto repair shop recommended Auto Max for exhaust problems, so I called them up and they told me to bring the car in. There was no wait and my Honda was immediately inspected by a mechanic. He showed me what was causing the problem and gave me a quote. He didn't use any salesman tactics on me or pressure me into a decision. Based on my few minutes of Google research, I thought the quote was fairly reasonable. Within the hour, my car was back into its old self and not making farting noises. While I sat in their waiting room, I watched the front desk person interact with customers and I noticed they were friendly and did not use dirty sales tactics. If you got car issues, you'll be in good hands at Auto Max.

They are very patient and polite, open 7 days a week during the warm months, reasonably priced, and…read moreeffective in their repairs. They are honest and give reliable quotes upfront. I highly recommend them.

Staff went out of their way to help with a minor issue. Sent me on my way with helpful hints and…read moreadvise. Quality products and straightforward answers.

RECALL REVIEW: I've…read morebeen putting off doing anything about my Toyota's recalled parts for... long enough that Toyota sent me a letter saying that I literally could die. Oopsies! So I searched for participating dealerships and ended up at Luther Brookdale (mostly because I knew MT Noodles is nearby). I made the appointment and even modified it online with ease. When I pulled into the Service area, I was promptly greeted and handed over the keys to my deathtrap. Richie met me inside and quickly registered me and my car, and even discovered that I was overdue for another recall that they could add to my complimentary order. I was also lucky enough to score a free check engine light diagnostic promo, which I needed (and usually costs $100 there)! I was in and out of there easily, Richie kept me updated on the progress, and they offered a rental car but I opted for the free shuttle pickup the next morning. Donnie, the shuttle driver was so friendly and sweet and knew some great shortcuts too! I highly recommend this location for your recall needs, at least. Oh and the waiting room has free wifi, beverages, and even baked goods.

All around unreliable and poor quality work…read more - got battery installed that last 9 months and fails. Likely a used battery installed. - each time I come in they fail to notify me when car is done and leave me waiting more time than needed. I have to hunt someone down to get my car back. - came in for scheduled appointment service, I wait 3 hours, ask about status of update, they haven't touched car. Another 1.5 hours until finished. All for an oil change and to swap a battery. Why bother making appointments???? - vehicle came in for crash, car in shop for 2 weeks, they return the car with unbalanced tires. Gets fixed. Car still has issues, they refuse to have a different tech look at it. Would not recommend to a friend or family member.

Anna Johnson was a pleasure to work with during my vehicle search. She was knowledgeable, honest,…read moreattentive and patient with all my questions! I never felt pressured, and she worked diligently to find the right vehicle for me. The whole experience with Anna went smoothly; she was organized, and informed. I leased the vehicle, (2026 Subaru Forester Hybrid), largely thanks to Anna's professionalism and attention to detail. I'm thrilled with my new Subaru and would confidently recommend Anna to anyone looking to buy/lease a vehicle. 5 stars!

Five stars for Padruig Klatt in the service department! Padruig was professional, polite, and…read moreincredibly attentive to all of our questions. He was extremely communicative, keeping us updated on everything as the technicians worked on our car. He also made sure we got only the service we needed at the most reasonable price. If you visit Bloomington Subaru, ask for Padruig!