i called to order a cv axel boot and the cashier was rude and made me wait on hold for several minutes, then got on the phone and told me he can not get that part. i told him online says you can and i gave him the part number he then told me very rudely that it is impossible for him to get that part. i was upset and called back a half-hour later and some other cashier answered and was very very short and nasty toward me and he too could not find this part the very part i am looking at on your website right now. so i asked him for his name and he told me "joe blow" i said ok whats the other rude guy's name and he said "Tom Blow" this upset me bc then i realized it was both fake names. so i asked him i am a rewards member and a loyal customer who is upset and you lie to me and give me fake names this is very unprofessional and not the smartest thing to say to an already upset customer. i now want to take my business elsewhere so i tell him and he says " i will get paid the same, take your money where ever you want" i told him that's a great attitude to have. I also told him i will be contacting his boss he said go ahead if I get fired ill just find a different job tomorrow. i told him that is an amazing statement and told him he is going places. this whole mess was bc you have 2 young punks working there who don't have customer service skills and need a life lesson. after a wasted 20 minute phone conversation i finally found out there names are Zach and Robert but i am unsure if these are correct or not but i called the coldwater auto zone at 730pm ish last night. if i don't get this resolved today i will never come back to auto zone again. there are too many competitors out there who would love my money, and treat me with respect. please contact me asap on this matter i was going to go in and order the part in person last night but i did not want to deal with those nasty young boys read more