If you're looking for an amazing Dealer to go to to get a new car or a used car, this is your…read moreplace ,Octavio and Chris provided outstanding customer service from the moment we walked in. They made the entire car-buying experience easy, comfortable, and completely stress-free. We never felt pressured or overwhelmed, which made all the difference. From the sales team to the finance manager, everyone treated us with professionalism, kindness, and respect. If you're looking for a dealership that truly values its customers and makes the process enjoyable, this is the place to go. Thank you all for such a great experience--we truly appreciate it!

Don't expect the truth!…read more I bought a new 2020 Jeep Willie from Jim Marsh. Nothing but misrepresentation and takebacks. My wife and I have owned five jeeps over many years. We know never own a jeep without an extended warranty. I also purchased an extended service plan. And soon the takebacks began. Although this dealership was further away from my home in Summerlin than I would like they had a shuttle service. The first thing they did was end the shuttle service with no compensation for the inconvenience to me. The extended warranty as promised was supposed to be two servicing a year for seven years. I should've read the small print because to make a few extra bucks on me.,They changed it to seven servicing. They are not really good at honoring their word. Although I do love the Service writers and you can tell they really care. The service department is just pathetic. However, they're not as bad as Jeep Only. So at least they're not the bottom of the barrel. This was a great Jeep. It must've been built on a Tuesday. It has been very good to me over the years. But I've had small issues that Jeep could never quite fix. I don't wanna say they didn't wanna fix them, but I have to wonder. Long story short now that my warranty and service is up, immediately after my final servicing, I took it to one of the local mechanics in the Summerlin area and when I drove away, everything was fixed. Imagine that...

We've purchased three cars from Nariman at Centennial Toyota, and every experience has been…read moreexceptional. From start to finish, Nariman has always made the car-buying process easy, professional, and stress-free. What really sets him apart is that his excellent customer service doesn't end once you drive off the lot. Every time we've purchased a vehicle, Nariman has personally checked in with us during the first week to make sure everything was going well and that we were happy with our new car. That kind of follow-up and genuine care is hard to find. He is knowledgeable, attentive, honest, and truly committed to making sure his customers have a great experience. The fact that we've come back to him three times speaks for itself. We wouldn't hesitate to recommend Nariman to anyone looking for a trustworthy and outstanding car salesman. Thank you, Nariman, for consistently making each car-buying experience such a positive one! - Sasha & Destiny

My husband's Toyota Tundra had a check engine light on so he took it to Centennial Toyota they…read morereplaced his the spark plugs to fix a cylinder 4 misfire. Toyota is now telling us the engine might need replacing and there is a lack of compression on cylinder 4. A Toyota is a completely sealed system. The only time cylinder 4 is opened to the air was when the technician removed the spark plug. If dirt or debris got inside that cylinder and destroyed the engine, its because the deck failed to properly clear the debris from the spark plug well before opening it. It has to be cleaned before changing the spark plugs to prevent a blown engine! Spoke to the service mgr. Jason and he said it's speculation. I will be meeting a forensic mechanic so he can take the engine apart and find the debris inside the cylinder. The invoice noted they cleared the " carbon" if they used a harsh chemical or a tool to scape carbon away from the valves or plugs, they may have dropped large chunk of hard carbon directly onto the piston , which will also destroy an engine in a matter of days. It was exactly 2 days later the car stalled, towed it back to Toyota and they gave us an invoice of $18,029.99. Which they are not taking accountability for and with proven documentation in court they will be paying for a new engine. If anyone had a similar situation and would like to join in a civil lawsuit please contact JR at 702-562-0497. Thank you Buyer beware of Mechcanical Negligence allegedly ... It's like going to a hospital with a broken arm and coming out in a body bag. Took the truck to Toyota with a running engine and now the engine is dead !

I had a great experience working with Matt C !! He was extremely nice, knowledgeable, and patient…read morewith all of my questions throughout the entire process. He made me feel comfortable and never made me feel pressured. Matt really took the time to work with me, answer my questions, and ultimately get the deal done. I truly appreciate all of his help and would definitely recommend him to anyone looking for a great car buying experience!!

I had a fantastic experience at Honda Centennial Hills, and Noah was a huge help throughout the…read moreentire service and repair process. From start to finish, he was professional, communicative, and made sure I was kept informed along the way. I really appreciate the time and effort he put into making sure my car was completely taken care of. I would definitely recommend Noah to anyone looking for a reliable, knowledgeable, and trustworthy service advisor. If you need service or repairs for your vehicle, do yourself a favor and ask for Noah. Great customer service and a wonderful experience overall OS they have a coffee machine that you can take advantage while waiting or dropping your your. Vehicle

A big thank you to Jimmy Johnson and Dj Myers for showing how professionalism is done. The only two…read moremazda employees that have helped me with anything I needed. I highly recommend Jimmy Johnson if you are in need of a new car, he's amazing and will get you the vehicle that's right for you. Dj Myers helped me with a problem, that should have been done 2 months ago, but took him 5 mins to fix. Thank you guys!!

Sales Person: Lulu Finance Manager: Adam…read more I got my very first 2nd hand car 2024 Kia Sportage here in May 18, 2026. Everyone is super friendly and they welcome you with open arms. Lulu worked with me and my step dad with all possible options to get approved for the car that I wanted. And so we did. She worked alongside with Carmella who helped us get our family cars when she used to work at Toyota. Adam the finance Manager worked closely with us when it came to purchasing the extended warranty to make sure that we are picking the right choice without breaking our pockets with our monthly payments. Everyone treats you like you are part of their family. After I make on-time payments I will make sure to comeback to this dealership to get an upgrade when the time comes. I highly recommend this dealership to anyone and everyone if you are looking for your forever ride, most especially your family car! Thank you Jerry Seiner Mazda for everything! This car means a lot to me and my kids!

I had an amazing experience at Prestige, and I can't recommend our salesman Jovan enough! He was…read moreknowledgeable, kind, and truly went above and beyond to make the entire car-buying process as smooth and stress-free as possible. He took the time to answer all of my questions, explaining everything clearly so that I felt comfortable every step of the way. Jovan exceeded my expectations and along with every one I was introduced to at Prestige. Great customer service, & I highly recommend!

Very unprofessional place from the first time I called to inquite about a 2022 vehicle. I went to…read morecheck out the vehicle at 1100ish on 9/2/2026. Everything seemed fine until I started asking questions about the car, how many keys it has, why the interior was peeling, how it performed certain functions. There were times I had to look for him and once he was laid back in his chair eyes closed with his sunglasses on, just a really crappy attitude. At one point I told him If be interested in another color car, a blue, one and proceeded to tell me that if Im trying so hard to save money why would I spend money to wrap a blue car I didnt like. Blue is my favorite color and showed him a few of my previous cars which were blue.....his tone killed the vibe. Now at 250pm my wife arrived to see the car after her 10 hour shift, throughout the time proceeded to talk over us which I quickly put a stop to. He also advised me that he lost or shredded my file mid negotiation. Another sales came in to save the deal, but told me the car had a $46 smog fee.....it was an EV. Also tried charging $2500 for cleaning it but was dirty all over with some ashy areas on the interior trim. They wanted $1600 for an alarm and $1700 for a paint and fabric protectant spray that obviously was not applied, these fees were not going to be paid by us. They told us to sign a few forms that said we went over the carfax. It was almost 5pm, and immediately they wanted us to sign forms in finance, to include a form since we were paying in cash, yet I told them I was bringing in a preapproved check the next morning. They tried to get me to stay using very rude attitudes and deceiving tactics. I told them I was leaving as was there all day with nothing to eat and they let it be know it was inconvenience. Oh but it got better their Manager Randy came and got shitty with me about signing papers immediately to HOLD the car. Ive never had to sign any finance documents to hold a car for me. Ive paid $250 to hold a car but never sign documents. Yeah we got up and let. I had the preapproval from Navy Fed in my back pocket the whole time. Wr really were going to Uber in the next morning at 9am to finish up on the car. At 19:59, I received this text message from the salesman: Hey the car is sold you didn't want to sign docs to hold the car like we ask so we couldn't hold it a guy came after you left. We still have the gray M3 tho. I know you were tired but we don't hold cars unless the paper we ask you to sign was sign and you refuse. Good luck with car search. Total trash salesmen tactics and habits. Dont ever give this place your time or money. Note: In August 2025 this same company left my car out in the sun for a month, causing my interior armrest to crack and rip, even after I told them to please use the sunshade in my 2019 Challenger Hellcat Redeye as it was well over 105°. I lost $3k in trade in value because of it after they replaced the fuel pump. UPDATE: Just as I went and completed this review, IDX, an online privacy protection service advised me Prestige had conducted a hard pull on my credit which I did not authorize.

Todd Gerstenburger/Gianelli is the G.O.A.T and the one and only reason I am loyal to Jim Marsh Kia…read more From his exceptional customer service where you feel like family to his top notch communication. He means what he says and plays no games. I have had dealings with other service reps and NOTHING compares to Todd!!!!! He is the reason I am on my 4th Kia and continue to stay with Jim Marsh.

FINAL UPDATE -- This will be the last review I leave. I'm only updating this one final time to warn…read moreother customers and hopefully prevent someone else from going through what I experienced. I brought my 2022 Kia Forte GT here because I was having issues with my vehicle, including a check-engine light. My car ended up sitting at this dealership for approximately 2 1/2 weeks. During that time, I received no communication about what was going on with my car no texts, no pictures, and no regular updates. I had to reach out to Todd myself to find out what was happening. In my experience, he was rude and dismissive, yet everyone seems determined to defend him instead of acknowledging how I was treated. I was eventually told the problem was caused by rodent damage to my air intake hose, which they said was not covered under my warranty. I paid around $500 out of pocket to have the hose replaced. I was never shown pictures of chew marks, droppings, or other evidence of rodent damage. I'm not saying rodent damage was impossible I'm saying I personally was never provided documentation showing it. I also never received the emailed estimate or detailed breakdown I expected. After getting my car back, the situation became even more serious. MY ENGINE STARTED SHUTTING OFF WHILE I WAS DRIVING. I was literally driving a vehicle that did not feel safe. I took my car elsewhere for another opinion and ultimately to another Kia dealership. Additional issues were found involving my THROTTLE BODY and FUEL PUMP. These were warranty-covered issues. I was also told they did not find the rodent damage that I had previously been charged for. The other Kia dealership also showed me a picture of my fuel, which was visibly dirty. That picture was never sent to me by the first dealership, and I was never informed about it while my car was there. That is what I cannot understand. My car sat at the first dealership for 2 1/2 weeks, yet these issues were not diagnosed. Then I took it somewhere else and problems involving my throttle body and fuel pump were identified. Meanwhile, I had already paid hundreds of dollars out of pocket. My original paperwork also stated that I "declined" a GDI service. That service was NEVER discussed with me. How could I decline something that I was never offered? The customer service throughout this situation made everything worse. Todd, the service manager, was extremely dismissive in my experience. Communication was so poor that I had to repeatedly reach out to find out what was happening with my own vehicle. I had no loaner while my car was there, almost lost my job because I had no transportation, and struggled to help my sick and disabled mother get to her appointments. After I started leaving reviews about my experience, I was told that my reviews were false. The owner eventually called me and told me they no longer wanted to service my vehicle because of my negative reviews. I had taken my car to this dealership ONE TIME and primarily dealt with ONE person. I also became concerned by what felt to me like an effort to encourage positive reviews after negative ones appeared. From my perspective, it felt like more energy was being spent defending the dealership's reputation and defending Todd than understanding why a customer was this upset in the first place. I felt bullied. I cried over this situation. I was made to feel like I was crazy, lying, or simply looking for something for free. I wasn't. I wanted my car properly diagnosed, my warranty honored where applicable, and to be treated with basic respect and communication. This is my FINAL review. I'm done arguing back and forth online. I will be continuing this matter through Kia Corporate and pursuing the appropriate options regarding reimbursement for the money I paid. If you have a Kia under warranty, please protect yourself. Go to a different location! Ask for pictures, request everything in writing, keep your paperwork, and GET A SECOND OPINION if something does not feel right. I wish I had done that from the beginning.

I'd like to update my review of the service department. Although it took several months to get our…read morevehicles in after purchasing them new last year, they have since repaired one and are currently working on the other while providing us with a loaner vehicle. The level of service is night and day compared to our previous experiences. We greatly appreciate the customer service we're receiving, as well as the consistent updates throughout the repair process. Team Chevrolet is a great dealership, and I will continue to buy from them.

From flashing engine light to full engine replacement -- and I never got my car back!!!…read more My 2019 Chevy Tahoe Premier has been stuck in litigation for nearly a year after a dealership mishandled repairs. What began as a cylinder 1 injector issue turned into a cylinder 3 failure while in their care, ultimately leading to an engine replacement I never agreed to. I never got my vehicle back, yet the dealership is trying to recoup costs for their own technician's mistake. To make matters worse, the U.S. Department of Transportation's Office of Defects Investigation (PE25001) is now reviewing widespread engine failures in GM's L87 V8 engines -- including the Tahoe. My case is part of a bigger problem. Warning: Negligent service and systemic engine defects -- avoid this dealership!!!

Mr. Mousavi was great to work with. Helped me find what I needed and very quick with it. Next car…read morewill definitely be bought here!

First of all, our vehicle runs well after repairs. So that is fine. But customer service, led by…read moreTodd, was not a good experience. Please communicate better with your customers!! We sent our vehicle there to be diagnosed and were told it would take a couple days. A week went by and we heard nothing, despite us calling in multiple times. We finally reached Todd who gave us the diagnosis. Despite the communication difficulties, we authorized them to proceed with the needed repairs. We were told the part would be in a few days later and that it should just take a couple days once it arrived. We thought that sounded fine. Well, that week came and went and we heard nothing. We called in again multiple times for days and kept being sent to his voicemail. After another week went by we were finally told that he was out of the office all week and they hadn't even begun the repairs. Everyone seemed friendly enough, but their lack of communication was extremely frustrating. Three weeks later they finally gave us a rental vehicle for the last three days. 3.5 weeks after dropping it off, the vehicle was finally complete, but upon pickup, Todd didn't acknowledge any wrongdoing and unfortunately became quite abrasive and rude, cutting us off when we were trying to explain our experience with their communication issues and slow timeline. We understand that things pop up, but a simple phone call when you've left a customer without a vehicle for so long goes a long way. I don't like leaving reviews, particularly negative ones, but we expected and want this dealership to do better! So I hope someone from Kia reads this.

I purchase my 2026 GMC SIERRA 1500 STL, with the 5.3L V8, 4x4 with all the bells and whistles. May…read more3rd. Decided to take it on the road trip to see how will do. This truck pretty much drove itself. When you set the cruise control to your set speed, set the gap adjust for the following distance the truck pretty much seem like it's was driving itself. Even going up and down hills, it was very easy to drive it would stay at the speed that you selected. It would slow down when it get too close to a vehicle even if a vehicle switch lanes in front of you. And speed up when the Gap opened back up on it own. Very comfortable ride was the smoothest drive I've ever had and I've driven a lot over the years. My 2014 F-150 didn't have any of these settings. I did get it new also but some of the features was probably not in vehicles at that time, not downing the F-150 or Ford. And that's just a couple of gadgets on this truck. If you're looking for a new vehicle to buy check out GMC you might be surprised.

Extremely Disappointing Experience - Brand-New $90,000+ Vehicle Already Towed!…read more Purchasing our 2026 GMC Yukon Denali XL from Jerry Seiner GMC in Las Vegas has been one of the most frustrating experiences we have ever had. First, I want to recognize our salesperson, Anthony, who was kind, helpful, and professional. Unfortunately, the rest of our experience was a nightmare. Our initial finance associate, Camilo, was so dismissive and unprofessional that we actually walked away from the deal. When we questioned the LoJack charge, he brushed us off, rushed us through paperwork, and insisted it was already installed and could not be removed. Over a week after purchasing the vehicle, we STILL do not have the LoJack we paid for! We explained from the beginning that we lived in California and were only visiting Las Vegas for my birthday. We were promised home delivery, yet after signing everything, the general manager knew nothing about that arrangement. We spent nearly NINE HOURS at the dealership trying to finalize everything. Delivery was another disaster. I took time off work based on the promised arrival time, only to learn the vehicle hadn't even left Las Vegas! When it finally arrived the following day, it was filthy inside and out, nearly empty on fuel, and had not been detailed as promised. We waited another five hours before finally receiving it. The worst part? Our brand-new $90,000+ SUV broke down after we had driven it only 155 miles! The vehicle had 267 miles when purchased in Arizona and 805 miles when delivered to our home. At just 960 miles, the check engine light came on with an engine overheating warning. We had to contact OnStar and have our BRAND-NEW vehicle TOWED to a local GMC dealership. We are now waiting for a diagnosis. We purchased a new luxury SUV expecting reliability and peace of mind. Instead, we've experienced broken promises, terrible communication, wasted time, an undelivered product we paid for, and now a potentially serious mechanical issue. I have formally requested that Jerry Seiner GMC unwind this transaction because we have lost confidence in this vehicle. We are awaiting their response. Anthony deserves credit for his kindness, but the dealership as a whole has completely failed us. What should have been an exciting purchase has turned into an absolute nightmare. Without question, one of the biggest purchasing regrets of my life. I will update this review based on how the dealership handles this situation.