1. Automotive Glazing Services

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    Sheffield, XGL

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    Automotive Glazing Services

    5.0 (1 review)
    Open • Open 24 hours

    Services - Automotive Glazing Services

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Automotive Glazing Services Photos

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    1 year ago

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    Autoglass - MORE DAMAGED CLIPS BY AUTO GLASS

    Autoglass

    (1 review)

    Replacement windscreen was Fitted at your Leeds Depot on Friday 23rd September, On collection of…read morethe vehicle I was assured by the Depot Manager that a quality replacement had been achieved with nothing to worry about!!!! 2 days after Autoglass completed the works Monday 26th sept while driving down the M62 from Leeds Both side window trims started to come away from the car and were flapping in the wind, I called your call centre and spoke to Kate Morgan who at first insisted that we wait up to 5 days for someone to call us back with a resolve. Instead we returned the car back to the Leeds depot that day and found all the clips had been damaged when Auto glass had removed the Windscreen the damaged trims which they refitted knowing the clips were damaged and not now effective, After a Discussion with the depo manager we made it clear that they would need to replace the trims at this point he made a call and said they would order new trims and fit them on Tuesday 27th Sept. We then got a call from your call centre from a Ian on Tuesday 27/09/2022 who informed me that the trims were not at the depot and could he rearrange the booking for Wednesday 28/09/2022 which we agreed so the repair took 3 days the impact on our business meant we had to reschedule jobs across the 3 days. A call was received from Dami Auto Glass customer call centre late Thursday 29/09/2022 after a conversation he was unsuccessful in resolving our complaint. We thought we were dealing with a reputable company this replacement screen cost over a thousand pounds, We value our vehicles and take pride and care to ensure they are in good condition and maintained at a high standard, Auto Glass abused the trust we placed in delivering a professional service which we expected I would strongly advise anyone who asks about our experience to think carefully before trusting there vehicle with Autoglass. I look forward to your response and resolve in this matter.

    Automotive Glazing Services - autoglass - Updated October 2026

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