Shawn, of Shawn's Quik Lube, is a good guy who does an honest job at a fair price. I have always…read moretrusted Shawn with our family cars and truck. This is not a huge franchise, high volume oil change place. Shawn is well known in our small community as having a good positive reputation. You won't be sorry if you take your vehicle to Shawn's Quik Lube.

Excellent and friendly service. Go early because there's going to be a line. If you bring your own…read moreoil, because you prefer a type they don't carry, they will still change it for a small and very reasonable fee.

Well, I am reluctant to review this dealership but, I will try and give a fair and accurate one. I…read morehave a F150 that has some damage to the door. I called the dealership to see if they could help me getting it fixed. My call was directed to the Service Manager who answered the call, "Service." He tone was gruff and not professional. I asked, "Who I'm speaking with?" expecting the person to remember to be professional and come back with "Hi, I am "name", Service Manager, how may I help you? I have learned it is always good to get the employee's name. Nope, the "Service Manager" comes back even gruffer with, "SERVICE." Okay I admit, that when I had to ask the SECOND time for the person's name, perhaps a little tone of my own creeped into my voice as I explained, "I KNOW this is the Service Department but who are YOU? Please tell me who I'm speaking with. He hung up on me. Wow, times have changed. I am 70 years old and grew up when everyone was more courteous and respectful to one another. Especially employees of a business that rely on word of mouth advertisement. I was told I was being transferred to the Service MANAGER. This guy is more than just rude; he is ruining it for the Sales Department. How many customers have been treated rudely by the Manager of the Service Dept. and decided not to buy a car from THIS dealership? Oh, I understand that Don Franklin owns multiple dealerships and even if you go off in a huff and buy another brand of car; it will probably be a Don Franklin dealership that sells you that car too. After the Shining Star of the Service Dept. hung up on me, I drove on down there; not for a confrontation but to just get it straight - this is really how you do business? Well, Don Franklin himself happened to be there and came over to see what was the problem... I explained and Don Franklin said that, that should never have happened and he would speak with the Service Dept. Don went on to explain that their Service Dept. does not have a body shop. However, he did give me directions to a body shop where I could get my door problem resolved. So, Don acknowledged what I told him and said he would look into it and helped direct me to getting my door problem fixed. Rebecca W. of Campbellsville (7/25/16) had also complained of rudeness by this Service Dept. If there are no more complaints of rudeness by the Service Dept. at this dealership then Mr. Franklin resolved the issue. If there are other complaints; then you can decide if that is where you want to do business. Personally, I like Ford products and I'm confident Mr. Franklin will make corrections and continue to provide great service. I'm confident that I can go there soon to buy my son, returning home from the Marine Corps, a welcome home F150. As I hand him the keys, I'll just say, "Semper Fi son. Welcome back to America."

my wife and I have bought a 2025 Cadillac from this facility with 24,000 miles thinking this would…read morebe a flagship experience. The purchase did go well while purchasing but after purchase it has been nothing but a follow up run around my end. I know you're busy, so here are some bullet points. The sale associate had all the time in the world to sale but has not time to follow up with issues. Commented on numerous times that he is just so swamped. Working for my grandfather growing up, he taught me it's easy-to-get money up front with no problems, but when something goes wrong it's how you respond that matters. I would be more than willing to share text messages on the follow up that I've had to do on my end to support this email. The backseat needed parts ordered when we bought the car. We said we would just leave and would pick up when fixed, but they assured us that parts would be sent in quickly and we would be called. I have not gotten any follow up this has all come from me. Note inspection report showed nothing wrong with the car this has the window sticker that it went through a multiple point inspection. Brakes started to squeak and then stick at some points right after we brought home. My wife called and was told this was normal; it was the weather causing this. We have owned many cars and never have had this issue. I then proceeded to call and finally got an appointment scheduled was then emailed a totally different day and time so I called right back and they told me that it was taken that I could come in and sit for hours and wait for an appointment to maybe open. I am over 45 min away. Then proceeded to speak with Lance Wade and he called me right back and told me that I could set a time that was good for me. By the time I got home, the brakes were already squeaking again. Note : The inspection report showed nothing wrong with the car . This has the window sticker that it went through a multiple point inspection. I asked Lance what was wrong with it, He said he has no clue I would have to speak with them and then left with no further follow up. The repair gentleman stated the rotors had film on them and needed grinded down, and the brake pads needed to be adjusted. Note there is still an issue.

Highly recommended! I drove here from Knoxville, TN to look at a used Infiniti Q60 for my son…read more Prior to coming, I had communicated with Gavin & David about the car's condition and looked at online photos on their website. Hilltop was accurate about the car being well-maintained. When I had our local Infiniti dealer look at it for routine maintenance, they also verified that it was in good shape. Even before I had another shop verify the car condition, I had trust that they were being fair (or I wouldn't have driven all the way to KY from TN). They were also straightforward in making the deal. No junk fees or upselling. Just straight talk on the out the door price. In finishing the paperwork, they were quick and efficient too. Overall, I am thankful that I found Hilltop and pleased that this will be a safe/reliable car for my son. I hope they have much success.

From the owner: Welcome to Hilltop Auto Mart, Inc. We are a small family owned car lot that sells late model…read morerebuilt and rebuild-able vehicles. We repair them professionally so they will be safe & reliable vehicles that we can put our family and friends in. It all began over 25 years ago when we needed to upgrade our vehicles but didn't want to pay retail from the big car lots. It just didn't make since to drive off a lot and the car was instantly worth several thousand less. So we started repairing low mileage salvaged cars that we bought from insurance company's. We sale like new, low mileage, safe & dependable vehicles at a fraction of the price you pay at the retail lots. We now have sold cars all over the US & other countries. Our rebuilt vehicles have had a 21 point inspection, and a computerized wheel alignment by a ASE Certified technician to make sure they are safe and give years of trouble free service. We have warranty contracts available for most all vehicles we sell. Thanks for looking

Was interested in purchasing a 2012 Dodge Ram truck. Going to drive 3 hours to see and possibly…read morepurchase. First off, the truck was advertised at one price and then the salesman called and said "oh no" there was a mistake and boosted the cost by $3000. Ok so still not a major deterrent, but now we need a $500 deposit to hold the truck. Ok ...deposit done, then get a call can't find the TRUCK! Not sure what kind of business you folks are running, but it is a very shady practice. First to advertise at one price and not honor that price which even grocery and retail will do (this mistake was yours), I understand the deposit, but then call my son and tell him the truck is MIA? Wow just wow. You have disappointed several people in one day. That I believe could be a record! Oh, and I'm anxiously awaiting my $500 deposit!

The car is great the Altima is a great vehicle. Seems the simplest task like a oil change can be a…read morenightmare. I cringe every time I have to get my car serviced. It has reached a point to where it causes anxieties. The Nissan line of cars is great my 3rd new one but also my last due to after the sales service. Find a better place then Franklin.

She is always willing to help out. Great Young lady with lots of knowledge. From towing vehicles to…read moreselling them. She will be your one stop shop. Local and very dependable.

From the owner: We take pride in our customer service. If you’re needing a tow Whitney’s is the one to call. She…read morehas experience and expertise in handling and all accidental or roadside problems you may face! We are covered with a $1M commercial insurance policy. If you want fast reliable service you have found it!! Call Whitney 270-789-7623

Great place to buy a car. Always helpful. They are friendly and will find what you are looking for…read moreif they don't have it in stock. Make sure you ask for Dave! He is very nice.

Andrew at Tri-City Motors will listen and help you get whatever you're looking for! Call them for…read moreall your vehicle needs!

The owner john Sheehan is a terrible individual. He sold me a 2017 Nissan versa which needed a…read moretransmission. When I requested my money back, he refused. I never signed the buyer's acknowledgement notice and he never gave me the title. I have to now sue him in court. Dont ever buy a used car from him EVER!!

From the owner: The road can be a dangerous place for a breakdown. When you get stuck, we are here to get you to…read moresafety. From emergency towing to removing old or disabled vehicles from your property, you can count on our professional expertise to get the job done right every time. Contact us today!