Ms. Betty was awesome and very helpful during my uhaul experience. Saved me money and was very…read moresweet :-)

Avoid this place for their uhual rentals if possible! I made a reservation for a Saturday pickup…read more"today as in right now!" and they just told me " the lady that does uhual rentals is off on Saturdays and that I have to drive a couple miles away to tire king to do the paperwork then come back to A 1 tire to pick up the trailer." At this point I'm thinking WTF! I had to drive 1.5 hours as this was the closet car trailer available to me and now there telling me this. So I drive to tire king and tell them the story and the polite ladies there start talking about how this happens every weekend. So here I am as the lady at tire king try to work this out for me. She says it could take hours! I will be making a complaint to uhual as well! I'm on a time schedule and this is ridiculous, what's te point of making reservations?

Traveling from MD to FL and our alternator died. By the grace of god we got off this exit and…read morecoasted into Family Chevrolet. Every single person from sales, service and accounting were friendly and welcoming. We were fixed up and back out the door the same day. The mechanics were honest and the repair was reasonable. Thank you so much!

Tom R, was extremely kind and helpful. I came in to look at a truck that I saw on the website and…read moreended up with a better truck AND better deal. Everyone in here is friendly and willing to help whomever walks in. 10/10 recommend Family Chevrolet-GMC and Tom R!

Have been towed by them twice. Very professional and they know how to tow a Tesla. John was great,…read moreprofessional and knowledgeable.

There guys are a joke! Twisted Hook Towing was contracted by AAA to pull my car out of a ditch…read moreafter a flat tire. The company took 5 hours to get to the car, never contacted me even though there was a note on the car with my contact information, and the car was across the street from my house. Then they lied about the incident stating that they needed a police report as it "was in an accident" and had pictures of skid marks which is a total lie. After 6 hours, I had to get my own tow truck.

Typical used car sales manager! The service department is the worse one and they don't care about…read moreyou or your business. A bunch of not very nice people in the same building! Do not recommend them to anyone!

Went in for a new battery on my 2019 Equinox and drove off in a brand new 2026 Equinox. Couldn't…read morepass up the fantastic deal Cooper and Mary got for me. I have NEVER felt more heard, and comfortable (especially as a woman) buying a car. No pressure at all! Worked with me for everything I asked for AND a full tank of gas and a fresh wash to boot! Cooper Motors is AWESOME!!

Beware of marchant chevrolet, they do not honor the vehicles they sell, they do not honor warranty,…read morethey lie, manipulate and go to great lengths to avoid doing warranty repairs on new vehicles they sell. I highly regret ever buying a new chevy truck from marchant chevy and will do my best to warn everyone i can to not make the same mistake i did. Beware!

Marchant Chevrolet is a rare find in today's world of car buying. From the moment I stepped onto…read moretheir lot, the experience felt refreshingly personal, professional, and completely pressure-free. Everyone I spoke with was respectful, knowledgeable, and genuinely interested in making sure I was completely happy with my purchase. Big-city dealerships have lost the ability to give this kind of care. They treat you like a number and push you through the process. Marchant is different. They treat you like a neighbor, not just another sale. They deal straight, operate with old-school integrity, and genuinely care about the community they serve. If you live in Ravenel, Charleston, or the surrounding area and value trust, fairness, and that rare down-home service you can't fake, Marchant Chevrolet is where you want to go. Whether you're buying your first car or your fifth, you'll find the kind of care that makes you a customer for life.

messed up my grandson's car doing a front alignment ended up costing him $800 more to get it fixed…read more They did not wanna honor their own repair.

I had no appointment but The new owner did me a solid favor with excellent service and reasonable…read moreprice on a Saturday when they are only open til1pm. Rely on my car to commute to Charleston and back M-F. Manager told me what part to go buy. They had the new tie rod in on the correct side in a couple of hours at the price quoted. I am a new customer! Thanks very much!

As a former auto shop owner, I will attest to this being a fair and first rate establishment.read more

Best service! Ben at the front desk was awesome and the other gentleman as well! The brakes on my…read more2012 Honda Oddessey were grinding and the steering wheel was shaking. I was totally unsure of where to go and I'm so glad I stopped here! They fixed my front breaks super quickly, put cartoons on for my little guy while we waited and the cars running great again!! They are honest and local! You guys have my business again for sure!

I had Southern Tire of Summerville mount and balance a new set of wheels and tires on my truck in…read moreNovember. I normally install and torque my own wheels, but they insisted on installing them. A few months later, when I attempted a routine tire rotation, the lug nuts were so tight that neither my impact gun nor a breaker bar could remove them. It took a two-foot cheater pipe to break the first one loose, and the second lug nut snapped during removal. I contacted Southern Tire, and they asked me to bring the truck in. While attempting to remove the lug nuts, their technicians broke 10 more lug nuts. I later spoke with another manager and technician who inspected the truck and agreed it did not appear to be a corrosion, rust, or saltwater issue. We discussed scheduling repairs, but after I dropped the truck off, I was told they still could not remove all of the lug nuts and that the shop would not cover the damage, citing a posted policy regarding lug nut and wheel damage. At that point, I had no choice but to repair everything myself. Over the following weeks, I removed both front hubs, replaced damaged wheel studs, pressed in new studs, and corrected all of the mechanical damage. During those repairs, I also discovered two rear lug nuts that were only finger-tight. The truck is now mechanically repaired, but I am still left with damaged wheels, uneven tire wear from not being able to rotate the tires, the cost of replacement parts and specialty tools, and many hours of my own labor. Mistakes can happen in any shop. What disappointed me most was the lack of accountability and the refusal to stand behind the work. Based on my experience, I cannot recommend Southern Tire of Summerville.

I cannot recommend this shop enough! Dennis was so helpful with ordering me the tires I needed and…read moresetting up an appointment for me over the phone. This can also be done easily online with their ordering and appointment reservation. I have a really tight schedule and work nights and Dennis was able to get me in first thing on a Monday morning. I was in and out in 35 minutes with four new tires. This is the fastest I've ever had work done on my car. Even though the business name only says tires in it, they also do other mechanical work. Dennis was super responsive on the phone so give them a call for any of your car repair needs.