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    Autocraft Oc

    5.0 (30 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Autocraft Oc

    Auto body restoration

    Bumper repair

    Collision repair

    11 More Services

    Auto customization

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Paint and scratches

    Vehicle painting

    Auto steering and suspension repair

    Rust damage repair

    Rear-end damage

    Autocraft Oc Photos

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    Recommended Reviews - Autocraft Oc

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    I was browsing all my options for collision repair for my Tesla. I didn't want to go to the Tesla center because it's a bit out of the way, and getting clear answers from them always takes forever--sometimes they don't even acknowledge the question. Autocraft OC ended up being the closest shop to my house, and I'm really glad I went with them. From the moment I arrived, Jake made the whole process easy. He got me set up with Enterprise for a rental car right away (they're only about an 8-minute drive from my house), and Enterprise even came to pick me up that same day. That level of coordination saved me a lot of time and stress. The repair process went smoothly from start to finish. My car was completed in a timely manner, and the work was flawless--it looks like the accident never even happened. Jake was always quick to respond whenever I had questions. Even when I asked about small things, he never made me feel like I was bothering him. He's super friendly, easy to talk to, and genuinely wants to help. I highly recommend Autocraft OC if you're looking for a shop that does high-quality work and truly cares about customer service.

    Craig M.

    So happy I was able to find Autocraft OC. Where do I start! My Model S was hit and run on and man was this process a headache. To first start I have Tesla insurance and man was that a mistake, I uploaded the necessary documents was provided a claim number and chose an approved body shop. 3 weeks later there was no progress made either from the shop nor the adjuster, the adjuster was waiting on documents from the shop and the shop was saying they already sent them, but the dates didn't match up, I ultimately decided I didn't like how the shop seemed to be giving me the run around. So I chose to change. That's where Autocraft OC comes in! Jake from the start was on top of it, reaching out to the adjuster non stop, emailing calling, just hounding him (Tesla adjusters just disappear) he made more progress in a week then when the other shop had 3. Jake got the car in started the work and even setup the Rental process got me in another Tesla as well! He updated me constantly on where they were at with the repairs all the way to the end! Jake knows how to deal with insurances and Tesla insurance was not easy. Their work is amazing and he won't give your car back unless he's completely satisfied with how it looks. They're a Tesla approved body shop and I won't take my Tesla or any car for that matter anywhere else after dealing with them and how easy they made this process! Thank you Jake and Autocraft OC!

    My car looks amazing!
    Leonela G.

    I was referred to Autocraft after being involved in a collision. Upon arrival Jake was waiting for me after hours. It was a challenge getting my vehicle there on time as there was major damage to my Tesla was not drivable . (broken axle/wheel off to name a few) Jake was welcoming and helpful which made my initial process smooth and comforting. Through out the repair process Jake was excellent as he kept me up to date with the status of my car via text messaging,phone calls and emails, which I greatly appreciated. All my questions and concerns were always answered promptly and throughly. The transparency was reassuring. He went over and beyond with making sure my family was safe to have our car back. He really values his customers. Overall, my experience with Autocraft Oc, staff and Jake was outstanding. As it is challenging to be able to find someone who has a combination of high quality repair knowledge, excellent customer service, values his clients and efficient communication. Thank you so much Jake! I will continue to boast my amazing experience by word of mouth Just as I was recommended to you.

    Mr J.

    Had a small accident on the fwy with a semi truck loosing a tire. Searched around and found Autocraft OC. Met with Mr Jake, (Not to be confused with Statefarm. ) and his customer service skills aside from communication was on point during the entire process. He dealt with the insurance company which made the process even easier. I even asked if they could install this aftermarket light which they did and it came out awesome. Would definitely recommend their services.

    BEFORE

    You're probably reading this because you got into a car accident and in need of repairs. JUST TRUST IN JAKE! Jake from AutoCraft OC did an excellent job on my Tesla! Jake always kept me updated on progress via email, text, and phone call regarding the Tesla. Would highly recommend taking your vehicle here for body shop repairs. Thank you Jake! Customer Service: 5/5 Quality of Service: 5/5 Cost of Service: 5/5

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    Review Highlights - Autocraft Oc

    I called Jake before heading to his shop, after I'd gone to 1 Tesla non-approved shop and another Tesla approved shop.

    Mentioned in 25 reviews

    Read more highlights

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    Calvin was extremely helpful from the get go. He was always communicating with me to let me know…read morewhat was going on with my car. He called me weekly to update me on the progress of the repairs and the communication between him and my insurance company. He never promised me anything that he could not follow through with. He even went a step further to help me get in touch with my claims rep due to their lack of communication and professionalism. I am very happy with the result of my car and the shop did an amazing job at repairing the damages. My car looks brand new, like the accident never happened. It was detailed and had a full tank of gas and I was extremely satisfied with their services. I would highly recommend this shop.

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