Bus Station: overall a clean station with plenty of seating and space to spread out. Not many…read morepeople around when I stopped: a Friday in mid-October, around 3pm.
Bathrooms: there's clean paid bathrooms, 8 pesos at the time to enter, and another 1 pesos for toilet paper. Bring your own toilet paper. They also didn't have hand soap when I went. There are free bathrooms by the 'Salida' sign, but those aren't very clean.
Parking: 25 pesos per hour. You have to pay and validate your ticket inside the station. Look for the Parco signs at the exit by the automatic doors. Scan your ticket and pay to validate. The machine takes cash.
Customer service: the coffee shop service was alright. I grabbed coffee from the coffee machine: not super strong, just alright.
I didn't interact with the bus station clerks, as I was picking my parents up, but they seemed friendly.
Food/Snacks: they have vending machines with snacks and soda. They also have a burger king and a coffee shop, which looked closed but was definitely open.
Shopping: they have small stores for essentials (charging cable, etc.)