What a wonderful experience we had car shopping at Shults Subaru! Sales Consultant Sallie was just…read moreexceptional. She had an amazing amount of knowledge about every detail of the Subaru's. Prices there are very fair and there is no pushing you to buy. Chautauqua County is very fortunate to have this dealer and I would recommend anyone in the market for a Subaru to contact Sallie.

My wife broke down nearish to Jamestown and she towed it to Shults. We live a few hundred miles…read moreaway, so we did business by phone. She had a hard time at points contacting them, and they gave us a quote of $4000. Fine. We said we had to think about it. He said they were gonna charge us $150 for looking at it even though they did no work on it. Fine. So we called a company that will ship our car home and called Shults to see if they would release the car to the shippers. Yes, if we pay them $291. Somehow they doubled what we owed!! So, my point is: They do not seem trustworthy.

Phil, Jordan and Josh have always serviced our fleet vehicles with absolute professionalism. They…read moreare trained professionals and would highly recommend them and their staff.

i was physically restrained from taking my vehicle after paying for repairs that i did not…read moreauthorize. i was told to shut up, by the kid behind the counter because i was making him sick, when i was trying to talk to him as a human being. after paying for unauthorized work, and refusing to sign saying i had authorized the work, one of the twins told the other "don't let her leave." they stood in front of and behind my truck and would not move. the geriatric idiot phil came to my window recording me and mocking me. these are mature business owners?! they are stunted adolescent morons. i called the police, and was forced to sign their paperwork as i was threatened to have a lien placed on my vehicle if i didn't sign. in the past the tires they sold me cost $750.00. lasted less than 3 months and not even 10,000 miles. it took ten weeks to get a refund of $280.00 when i was told i would get a refund of 85-90%. not even close! it should be known i am a single woman and feel this had everything to do with my gender and the fact that i questioned them! stay away from these pathetic rip off artists.

Subject: Passed Inspection + No More Check Engine Lights--For Less…read more To: Tanner's Garage Team Dear Tanner's Garage, After spending $3,000 over four years on unsuccessful repairs for my 2014 Silverado's chronic issues, I faced another $1,000+ quote this inspection season--until Denny, my longtime neighbor, recommended I try your shop. Your team fixed the problem for $180, eliminating a year of check-engine alerts and performance issues while passing inspection. This outcome speaks for itself: Thanks, JTO'H

Mike and his crew are honest and will help you every step of the way. I had to have a whole engine…read moreblock replacement, paid the estimated price. I was completely satisfied with the work and communication about the ordeal. I've been going to Tanner's since I was 16, I don't go anywhere else. Thank you for all your help!

AAA has sent them to me twice and they were awesome both times! Super fast! They always beat the…read moreAAA arrival estimate by 30 mins. The first time my fuel line ruptured and they towed my car to my shop with no issues. The second time was tonight. I was playing DD(Designated Driver) for my client, he locked his keys in his car at the gas pump. I left him in the car and went in to pay (couldn't at pump) I turned around and he was standing by me with a Gatorade... The keys were in the ignition and the doors were locked. *facepalm* Thank you super hero Buteras and thank you rockstar AAA!

I recently had a flatbed service on a vehicle of mine that the starter went bad in out of nowhere…read more The team from Butera towing came, attempted to jump the vehicle which I have successfully done once the previous night in the snowstorm however, once trying again came to the realization we had a bad starter, also led to finding there was a bad alternator as well thought that maybe a head helped the mechanics I went to get extra work, but I was relieved to know that actually both devices were bad after checking the alternator being proven to me right in front of me. However, as far as the towing service, they were exceptional. Thank you for your service. Respectfully Michael J Anderson

So... my beloved BMW 528 XI finally had an issue. Driver's seat stopped working.. adjustments,…read moreheat, everything. I know, I know. seat control module. Buy one on ebay, unplug the connections and bolt the new one in. But German cars NEVER have an electronics issue without an underlying cause. sure enough, Brian, and the boys at Stanton's, discovered a short that had arced to the body and blown out the module. No one does Euro cars better in this town. If you need an oil change, go somewhere else. If you have technical issues, got to get Stanton's. The name is english for "Euro Car Wizards".

Brian quickly determined that our 2018 VW Beetle had a broken coil spring. He gave a rough estimate…read moreof what the parts and labor might be. Somehow by the next day he secured the necessary parts and called to say the VW was ready to go. The bill was considerably less than the rough estimate. Customer service like this is extraordinary today.

Knowledgeable front desk staff and mechanics. Very friendly and welcoming. They have a seating area…read moreand clean bathroom. My fav part store is Randolph Auto Supply and they allowed me to chose them for my parts. Very easy to schedule an appointment with. I highly recommend them.

This place is ripping people off every chance they get ! I went in with a problem that needed…read morerepair . Paid over 1,000 for them to repair my vehicle just to still have the problem I first went in for .I went back to see why my problem wasn't fixed .and instead of fixing it They give me another bill of over 700 They will never get another dime from me Ever! DO NOT give them any of your business Trust me they will try and scam any and every one!

My 1995 Z28 was fitted with a shift kit. It was close to undriveable. I spoke to Chad on the…read morephone. Don't know if it was arrogance or confidence but he said he could fix it. He said he had done "thousands." So I decided to give him a shot. It took awhile, but when he called and said it was ready he insisted I give it a test run. And it was unbelievable. Shifting is smooth, fast, quiet. The car is an absolute joy to drive. The cost was consistent with the estimate even though he found an issue that caused the check engine light to stay on. No one else could figure it out but he fixed it and the cost was still within the estimate. I have nothing but praise for this place. Thank you ten times over.

I would not recommend this repair shop. Our vehicle sat on the lot for three weeks, and every week…read morewe were told we'd receive a quote the next day. That call never came. We were eventually told the truck had been put on the lift and that the transmission needed to be replaced. We mentioned that we believed the transmission might simply have been overfilled with fluid, but that possibility was dismissed without being checked. We had the truck towed to another repair shop, where they found the transmission had simply been overfilled with fluid. Nothing else needed to be repaired. To make matters worse, we were charged a diagnostic fee. If a proper diagnostic had actually been performed, it should have identified the real issue instead of incorrectly recommending a full transmission replacement. Based on our experience, this shop appears to take on more vehicles than it can reasonably handle and doesn't provide customers with a realistic timeline or explain how many vehicles are ahead of theirs. While we were there, we saw several customers decide to have their vehicles towed elsewhere rather than continue waiting. Overall, our experience was frustrating. We found the communication poor, the diagnosis inaccurate, and the service unprofessional. Unfortunately, we cannot recommend this shop. STAY AWAY!!

The young man who owns this body shop is polite, intelligent and is out to help people. I went in…read morefor a very minor situation on my sons car. He went above the call of duty and we went away very satisfied. Personally imo if you have any car dent, collision , ect. you can trust this guy to be fair and do quality work.