Booked in to have some faults diagnosed, alternator, air conditioning and auto headlights.
Get a call at the end of the day from the mechanic to tell me he found that voltage regulator was bad on car and I had a short somewhere. Couldn't tell me where the short is mind you but says all he could get done in the allocated time was take a few readings with a multimeter and had run out if time and couldnt have a look at the other problems without me paying for more time.
I asked him when I picked up the car how long he'd spent on it and he said 3-4 hours. And explained it took him 3 hours of looking at wiring diagrams for the car which is ridiculous.
The website claims they are mercedes Benz specialists and the only circuit he looked at was the alternator circuit....(circuit consists of only 2 wires!!)
How is it that it takes a supposed specialist 3 hours to locate 2 wires on a diagram is the most simple part of the car.
Was charged 250 and given the most vague diagnosis of where the fault is and what could be causing the other problems.
If it takes you 3 hours to read a diagram and take 3 readings with a multimeter then you definitely cannot claim to be a specialist on the car.
Do not use these guys they are a rip off and totally incompetent
Reply-
( mate my issue is you say it took you 3 hours to go over wiring diagrams for a system that has 2 wires being the alternator...I literally asked you did that take you 3 hours and you said yes... do you realise how long 3 hours is...if it took you 3 hours to trace a single signal wire in a wiring diagram then how can you claim to be a specialist??
If you hadn't wasted time looking at the diagram maybe you would have been able to check the ac which first thing in the morning I literally told you was priority...) read more