I was traveling through town on a Sunday and my Jeep broke down. I called for a tow and they were…read morethere within 30 minutes. I found out they could repair my vehicle and it was a Sunday afternoon so I had to wait til Monday and they called for the part Sunday and I had my vehicle back and running by 11:30am on Monday. They even dropped me off and picked me up from the motel. Everyone was extremely nice and helpful, especially JR!!! Thanks you all made a stressful situation as pleasant as could be. Price was Great also. I called another repair shop to get a quote and they were going to charge more and couldn't get the part they said for 2 weeks. The state trooper who stopped on the side of the road to see if I was okay recommended them and I definitely would as well!

We are on a 1000 mile road trip cross country and our turbo was going out on a Ford F2 50! We…read morestopped in last minute and Chris was amazing to work with. He had us back on the road in 15 minutes! Thanks Chris for all your help! Ok

They towed my truck in to their shop and everything seemed perfectly fine from the start. As I was…read morewaiting for one of the mechanics to drop me off at the Super 8 about a mile away. I noticed a sign that says, "If you buy your own parts, there will be 15% added to the labor" which was a definite red flag in hindsight. The issues started when I called in to get an estimate. They said they could not send me an estimate to my email of everything itemized. They just offered a total figure. Upon asking them to breakdown the costs individually, they ended up trying to charge me $2900 for the radiator when a fan, fan shroud, radiator and hose all together costs $3300 when he fan shroud for my Pete costs $900... You can figure out how much they mark up their prices. When asking Jeff and Kelly about the breakdown of how much the labor costs (which goes by a set amount of hours from the book) they initially told me that it was 6 hours... But because I wanted to buy my own parts, the cost was now 8 hours. If I'm not happy with it, I am more than happy to have my truck towed to Peterbilt in Pueblo... Ok so let me break this down, because I'm not letting you make a million dollars off marking the parts up... You're saying now it suddenly takes more time to fix my truck and now the amount per hour also goes up? These guys are out of their mind. When I called back the next day to just have them tow my truck like Kelly suggested, Kelly threw a hissy fit and said that they refuse to tow my truck and that I will have to find someone else to tow it for me. This is the absolute last time I go here again for a tow or repair in southern Colorado. I wouldn't recommended my enemy to go to Kelly's towing for water if he were to be dying of thirst in the Sahara Desert and he was the only game in town. You have been warned about their deceptive price practices. Right down the street there are definitely honest guys at J&M Tire and Towing. Their labor is cheaper, its a bigger shop, better work and they're honey guys that aren't trying to take advantage of a situation and making a million dollars off of you.

The best experience at an auto repair shop! I had rented a moving trailer from a different location…read moreand the trailer lights were not working due to my Toyota 4Runner having faulty electrical. The part needed is no longer manufactured, no one in town could help me and I thought I would have to postpone my 900 mile trip. I stopped by Kelly's as a last-ditch effort and they immediately began troubleshooting both trailer and truck. The mechanic on duty was Robert and he's pretty amazing with his abilities, skills and great attitude! A part was quickly delivered and I watched Robert expertly rewire, test and finish the job like a pro. I was expecting to pay an enormous bill so it was a surprise when the total cost was so reasonable! I was on my way in less than two hours, a happy camper! I would trust this business for honest, high quality work.

If I could give this ZERO stars I would. Both men at the front desk were absolutely HORRIBLE One…read moreof the rudest people I have met. they slammed the door in my face and told me they did not give a **** what my problem was with my car to find somewhere to sleep. then proceeded to tell me to sleep in my car even though if I "tried to start it, it will blow up" horrible people. they deserve to be shut down. I was stranded and alone in a city I did not know. I have NEVER met someone so rude in my life. HIGHLY suggest not to go here for anything.

On a Monday I called JM tire about a car rental. They told me it's available come on over. When I…read moregot there the manager was not there so I waited an hour until I was told to call back later in the day. Later I was told the car wasn't ready and needed to be vacuumed and an oil change. On Tuesday I was told it wasn't ready, but they were starting on it and it also needed a wheel alignment. But it would be ready on Wednesday by 10:00. On Wednesday I was told it wasn't ready because they were still working on it and it also needed brakes. I wasn't told when it would be ready. A few of the locals told me the Raton has changed for the worst. They go out to eat or to the store and don't recognize anyone. The saddest thing I heard was nobody helps or cares about their neighbors. I'm just a visitor who wanted to see my son while he's at a boys scout camp 30 minutes south. If Lewis does not want $300-500 dollars of business or whatever the charge would have been, that's fine. Next time just say "sorry it's not available". JM is listed as the only rental in town, I guess that's wrong. I do not recommend nor would I do any business with JM.

My U-Haul rental experience was superb. I called to get a rate quote, and one of the owners…read moreanswered the telephone quickly and gave me all the info I needed to decide between a truck and a trailer for the first leg of my move from out-of-state to the lovely City of Raton, New Mexico. Once I arrived, both owners (Raymond and Marlene Nystul) greeted me personally, helped me back up the trailer into the return parking area, and gave me a quick history of the town. Ray and Marlene treated me like a welcome new neighbor--and we talked about the importance of an empowering education, affordable housing, and architectural heritage in small towns like Raton. I left their offices at 329 1st Street (P.O. Box 27), Raton, NM, 87740, USA already feeling like a part of the community. Now I have my go-to place for U-Haul rentals, gas cylinders, supplies, and more.

Cannot recommend these guys enough. Super honest, thorough, and quick service. I appreciate y'all…read moregetting us back on the road!

Mangino's was recommended by my boyfriend who's been a local for a long time. I really liked the…read moreservice at Mangino's. I took it in for an oil change and forgot to tell them I use synthetic, to my pleasant surprise, synthetic oil was used...nice. Also, I asked him to look at the transmission because it has been shifting funny. In spite of my terms, he looked at it and had a solution for me when I picked it up. This man is honest, and as a woman, it's very good to have a mechanic that doesn't try to pull the wool over me. They've earned a new customer.

Took our Class C RV in because of a vibration issue. After rebalancing the two front tires, Dave…read morediscovered one of the rear dulies was separating, so replaced that tire. Checked air in all tires and we were on our way. Beaver, the owner, and Dave were very nice and professional. Thank you both!

On our way back to Colorado and the motorcycle trailer started bouncing. Tire separation! David…read morefound it, put the spare tire on, and we were back on the road! Easy on and off I25. Thank you!!

I was driving through Raton Pass alone on a road trip when my car started smoking. I'd just had an…read moreoil change done, and it turned out the shop had failed to reinstall the oil drain plug -- oil was leaking out, and I was stuck and scared, hours from my destination. Every shop I called in Raton said they were booked out for weeks. But then I called Pete at Triple O Auto -- and he didn't hesitate. He listened, understood, and immediately said, "Come here, I'll help you." Pete was not only professional and fast -- he was kind. He found the issue right away, replaced the missing plug, refilled my oil, and had me back on the road. But more than that, as a young woman traveling alone, he made me feel completely safe and cared for. While he worked, he told me about his grandkids, shared a few stories, and just made everything feel normal again in a moment that was anything but. I can't thank him enough. If you're ever in Raton and need help -- whether you're local or just passing through -- Triple O Auto and Pete are the real deal. Honest, kind, and exactly the kind of people you hope to meet when life goes sideways. Pete's a gem. -- Emily

Pete bailed me out of a major bind. I was 1500 miles into a 5000 mile trip when a fuel line…read moreruptured on my sprinter and was spraying diesel on the exhaust. I was losing 50% of my fuel. He was able to drop the tank and get me on my way in a couple of hours.

Most honest shop I know in Trinidad for 23 yrs. I always check with Darin first. I've always…read morebelieved he is very fair on his prices compared to anyone else. Good Job

Just over a week ago on a late Friday afternoon we were cruising along to our vacation spot in Red…read moreRiver to spend the next week when we heard bad mechanical noises coming from below. We barely got pulled off to the side of the road (no shoulder) while pulling our camper and side x sides. I called a couple places and no one nearby could help, called a tow company and they appeared helpful however after an hour we still did not know if or when they would come. One of the places I called advised us to call A 1 Automatics, who was both a tow company and a transmission shop. They were an hour and a half away in Trinidad, Co. By this time we knew it was our torque converter, fly wheel, and hopefully little else. I'm bad with names however I called and believe I spoke with the owner who asked a few questions and was on his way. Friends who had arrived before us came out and got our camper and toys for us, moving them to our campground. A 1 Automatics took the truck to Trinidad , he understood we needed the truck to get us home the following Friday. I canceled the other tow company who said they had someone on the way, however failed to let us know, and interestingly no one saw another tow truck. Transmission work is never cheap however they let us know what needed to be done and what didn't, as well as the cost. They used better quality parts and had us up and running for less money than we thought and by the following Thursday morning. We had absolutely no issues during the 10 hour trip back home. My husband and I truly appreciate these folks getting us in, taking care of us in a timely manner, and at a fair price. If your in the Trinidad Co., area and have trouble these are the guys to call.