Was helped by a gentleman named Matt with an alignment since I had gotten new tires. Service was…read morequit and he was so kind and detailed with his explanation

I like to start off by saying that there are members of the team who I appreciate and respect, I…read morethink throughout multiple interactions they were nothing but respectful. However, after attempting to get a procedure on my car finished I realized that the store was heavily limited in their abilities. I also think that certain employees are less reliable than other ones as what Skylar told me was significant different and less helpful, I would actually dread going up and seeing that I was in line for him to help me. I would wait for hours, for my car to get up on the rack, just to be told a new thing was wrong with my car and I would have to fix it and then put it back on the rack to have something else wrong. If you need something apart from tires, go to Reeves on 7th, not the one on rangeline or Quality Auto in Carl Junction. They have tires, and that is basically it, additionally your tires may be better than what they tell you depending on the team member you get.

Nice people Nice place…read moreThey take care of the customers as promptly as possible My husband and I like knowing we can trust them with our vehicles

Dropped off lawn mower tire went back to pick up owner told me no charge was only needing aired up…read morelol tipped the tire tech never have your hand out excellent service will return

They are fair and give quotes before starting any work on your vehicle. The first time my vehicle…read morewas there they didn't even charge me anything because they wanted the transmission checked on it once I got that safety switch replaced they were willing to fix the rest of my repairs and they're even making sure it isn't just things needing cleaned better for it to work properly first before they charged me for new parts. Thank y'all for y'all's kindness and care.

I took my truck into their shop after getting a check engine lights scanned at o'Reilly's. the…read moreengine light was for an o2 sensor. The shop said they needed to replace the turbo for my truck as that could cause the issue. After paying $2,700 for the turbo replacement. I picked up my truck and every time I start my truck there is now a loud clicking inside the cab from what they say is an accustom that is now bad by pure Coincidence which it was not making that sound before I dropped it off and has been making the sound ever since And the second time I turned on my truck after picking it back the check engine light came back on for the same o2 sensor. after asking them about it they said they didn't swap out the actual sensor to make me not waste my money. they said they ran a test on the sensor after installing the new turbo and it was good but it wasn't even 13 hours after getting it back that the check engine light came back on. Then they went ahead and charged me another $239.02 to have them fix the issue. THE SAME ISSUE I ORIGINALLY TOLD THEM TO FIX.

I recently bought a new car and came to this place on a recommendation from significant other that…read moreworked here. Well since this was state certified inspection center and I was stuck in town for the week I thought why not. I got my car fixed. Had to get new tires and realignment. Everything looked good. I thought they had done a swell job. However it wasn't until a couple weeks later when I took it to my mechanic that I realized the people at Royer Tire Service only did a patchwork job. This enabled me to get me passed inspection and ultimately protected them from the state if my car were to fall apart on the road. Although they did a patchwork job that allowed me to pass inspection, I wish they would have took the time to assess the other areas of my car that were in need of repair. For instance, they originally said I needed four new tires which I agreed to. When I came back the next day, they had ordered only two. A couple of weeks later at my mechanic, I realize that not only do a need those two additional tires, but also a kit to fix the realignment. So the moral of this story is use a mechanic that you are familiar with and be aware of those you are unaware of who do patchwork to get you by. It'll only cost you more in the long run.

Excellent service and honest place! This little hide away doesn't look like much from the street…read morebut they have a great group of guys that will help you get the best deal. If you are looking for a real tire store and not a "chain" this is the place to go!

Called this place to set up a time to get 4 new tires and a wheel alignment (275/55/R20) and phone…read morejust rang for like 20 times. taking my business to another tire store.

These guys were really great!! I pulled in at closing time on this Friday afternoon, with an hour…read morestill to go in my road trip and as they were closing shop. They stayed to help me out and gave great info and advice!! Good people and great to work with.

Best tire place in Joplin! I've been buying tires for all our vehicles for 35 years. They take care…read moreof their female patrons, not take advantage of them. Cheaper tires elsewhere? Maybe; but not better quality tires and service after the sale. I will always buy here and get my tire service here.

We were on the way home from a week long business trip at the beginning of a ten hour drive and had…read morea situation where we needed a tire repair and these gentlemen were quick and courteous and had us two ladies back on the road in twenty minutes at the most! Highly recommended and thankful!

We had an issue on the road and was in the middle of nowhere. The truck shook so badly didn't know…read moreif we would make it. Called Goodyear in Joplin. Spoke to Nick on the phone went over there. He truly is a superstar and the only phrase that comes to mind is amazing customer service.They took the time to go through everything and repair our vehicle. Unbelievable service just the best experience ever wish we had one of these in Branson. Not to forget these of the staff was amazing and friendly!! Thank you so very much!! Peter and Stacey Ford

We had a tire blowout on our camper trailer this morning (2nd blowout this week and we were already…read moreusing the spare) and no tow service could assist us with repairs or a tow on a 33' camper. Progressive Insurance outsources their roadside service and the service is horrible. We called Goodyear in Joplin to see if they had 4 tires to replace the dangerous Westlake tires that exploded and if they knew any roadside/tow service that could help us. RD at Goodyear was a saint! He had the tires we needed and personally drove 40 miles to the camper, removed all 4 tires, drove back to Joplin to mount the new tires and 40 miles back to the camper to put the new tires on our camper. Best service anyone could ask for - there aren't many good customer oriented service people as good as RD! Thank you so much for your caring and compassionate service.

Needed an inspection, had already been turned away at three other sites. They were friendly,…read morecourteous, and got to me quickly. Good people.

I was traveling from Oklahoma to Tennessee, when on the highway my wheel hub locked completely up…read moreon my GMC. It was Presidents' Day and no one could take me or service me, reeves got me in immediately and had me back on the highway in LESS THAN AN HOUR!! These guys were amazing, down to the point and worked hard so I could get back home. I'm not from the area, but if I were, I'd be back for absolutely anything. They took care of me and even allowed my dog inside while they worked. Usually places would upsell knowing my situation, but they gave me a fair price and got to work instantly. Thank you guys so much!

Andre worked tirelessly over the course of a year to get me the wheels I wanted. Andre doesnt know…read morethe meaning of the word "quit". I could not be happier with the service RNR has provided. I HIGHLY RECOMMEND RNR FOR ALL YOUR TIRE AND WHEEL NEEDS.

Andre and all the rest of the staff ( sorry I didn't get your names) were so friendly and helpful…read more They walked us through the payment t plan terms and sure we understood everything. It was really busy but they were handeling the multiple well. The store is super clean. I would totally recommend RNR to anyone needing new tires or wheels.

It was a quick visit at this location. And at less they were honest.But what was upsetting was this…read morelocation didn't want to go into a problem I was concerned about that another location did!!! And keep in mind that this is a corporate business; with a nationwide warranty.

Went to get an inspection for my brakes and routers, while there, they had MANY people dissatisfied…read morewith their service for being blatant thieves. A guy came in for his brakes and routers as well, they fix more on his car than he requested and charged him for it and the labor he didn't agree to nor ask for. He ended up paying over $900 on something that is an entry level mechanic job. He was not the only customer upset, there were PLENTY more to speak about. I would never recommend this place of business.