Was on vacation- got a flat. Thank goodness for Kevin's automotive! Kevin personally fixed my Dad's…read moretire and saved our trip. Highly recommend Kevin for his professionalism, kindness, rates and dedication to his customers.

Does excellent work and dont add things on that arent needed. Would definitely recommend them to…read moreothers.

Great service, great prices. May God continue to bless this company. I've been coming to auto plus…read moreever since I moved. They are skilled workers and care for their customers. Would recommend to anyone. 5/5 10/10.

Friendly staff, great work, very reasonable! Second time they've done a great job and will be going…read moreback soon!

We'd been taking our pristine 1999 Dodge Ram V10 4x4 truck to a local mechanic who we had been…read morepleased with up until recently. We brought it in because it had a loud rattling sound coming from the muffler. They fixed it by putting on new generic catalytic converters because Dodge no longer makes them for our model. On the way home, I noticed that the speedometer wasn't working at low RPMs, and a ABS brake warning light had come on and wouldn't go off. Returning the truck to the mechanic, they said the truck needed a new $600 part in the control panel, but they were having trouble finding it. Several weeks went by while our truck sat at home, not being driven. When I inquired about the part, they said they'd forgotten and would call us when they found it. No calls came after several more weeks went by. We started driving the truck and soon discovered that the rattle was back, louder than ever. Then the engine started choking and almost left my husband stranded. I decided it was time to change mechanics. I read an online review stating that Nadler was the best and that they were very honest. We drove 30 miles from our home in order to try them. What a wonderful experience. They took the time to track down all the problems and fix all of them. The supposed $600 part wasn't what was wrong with the truck. It was a $79 sensor in the back that fixed both the speedometer and brake light issues. The rattle was coming from one of the new catalytic converters. It was broken, most likely damaged during installation. The engine problems were caused by the converters, also. They were only rated for V6 or V8, not a V10 like my truck. The back pressure on the engine was causing a host of problems. Using high-performance parts made for a V10 Dodge Viper, Nadler custom built a new exhaust system for us. They also put in a new oxygen sensor and gave it a tuneup. The owner Ted kept us in the loop during the whole process and always explained in detail what their diagnostic procedures were and what needed to be done to fix the truck before proceeding, cost being a factor. Now, our truck runs better than it ever did. The automatic transmission shifts smoothly, it has lots of power, and no rattle! Ted more than earned our trust, he earned our respect. We are grateful to have found Nadler Auto and HIGHLY recommend them. This was my best experience dealing with an auto repair shop, ever.

I am new to Door County and I was looking for a reasonable reliable auto service shop. Young sends…read moreout numerous coupons for basic service, oil change, flush and fill coolant, etc. I decided to try them. I was told that by friends that Young was one of the more expensive places but I decided to see for my self. I got an oil change and flush and fill coolant. using coupons It was a little more than I thought it should be but when I picked up the car and drove for a mile smoke started coming from the engine and the warning lights went crazy telling me to stop immediately. I saw the engine was very hot on the thermostat. They had flushed but not filled. There was no coolant in the radiator. I waited for the engine to cool down and I called them. I was told it was almost closing time and they might not be able to do anything. I immediately drove back with a hot engine. There was no excuse or attempt to rectify their mistake. In fact, they told me I should have checked the radiator before I left. I could have lost the whole engine.

I expect, as with other reviews here, that Young Auto will respond to this and attempt to negate…read morethe truth that they overcharge out of town customers simply because they can. So, just know as you read this review, how willing the upper management is to outright lie. We were on vacation in door county when we experienced a bad wheel bearing. I was confidant that was the problem based on the symptoms. I called 5 shops in and around fish creek (where we were staying) and Young Auto in Sturgeon Bay was the only one that was able to look at it - and potentially replace the bearing - in a day. We had to get home that same day so we had it towed there late morning. It was indeed a bad wheel bearing. They called after confirming it and said they were able to get the part locally and could replace it by 5 pm and that they would do a whole vehicle check as well. The quote seemed very high but, with no other option, we agreed to the $980. They did not do a whole vehicle check and the bearing noise returned on our 250 mile drive home. Found grease splatter inside wheel as well and had to have it re -repaired. Young did follow up a few days later and did suggest I call NAPA for a warranty claim on the part. It was during that process that NAPA rep said the exact bearing kit was under $200 wholesale cost to Young auto and $191 retail online to anybody. The line item on Young's invoice was $418. That's a 107% markup on the part itself -- with another $550 for labor to replace 1 wheel bearing. Young emailed me again in 2 days and, while I expressed appreciation for them following up, also told them their markup amount over the actual part price was outrageous. They doubled down and responded that retail cost IN THEIR REGION was $398. That was a lie as I called the exact NAPA in Sturgeon Bay just 2 miles from YOUNG auto and found retail was $240 and wholesale price to Young Auto was under $200. Some up charge amount is reasonable and expected but it was easy to fact check with NAPA and Young service manager simply lied again when I called them on it. Vacationing customers have to pay these huge up-charges to get fixed and get home so why not just admit they charge so much because they can rather than lie? So, their follow up did seem high level but that little bit does not justify: 1) overcharging SO MUCH for the part in the first place 2) shifting the responsibility for their failed repair to NAPA because they know I'm not going to return 250 miles for them to remedy 3) adding insult to injury by then lying a second time that the part cost $398 in "their region" when the sturgeon bay NAPA confirmed the cost to Young was $200 and only $240 RETAIL 4) any review response online when their MO seems to be to just lie again

Zach worked on my car and did front brakes and rotors. He did a great job in no time when I had…read morekids involved with safety being the first priority. He also fixed my AC and it works great in this heat. Excellent price for great results.

They all made this process so easy. Brennen held a car for me because I could not get there till…read morelate. They even stayed past closing to help. I love my 2023 Ford Explorer. It was worth the drive. Very honest and trustworthy. They beat out every price from Green Bay to Sheboygan! No wonder cars don't stay on the lot long!!

Over the years I have purchased cars from multiple dealerships, which tend to be agonizing, high…read morepressure sales experiences that hold you captive for hours, try to 'upsell' and are less than forthright on things. I am thrilled to say Reliable Automotive Sales is NOTHING like them! Mike was responsive (even during off hours!), upfront, and offered a generous trade-in value based on the info I gave him (ahead of time), pending seeing the vehicle in person. There was a part of me that was anxious we would drive all that way only to have them say sorry, your vehicle is not as nice so the trade in value is less (based on other dealership experiences- kind of a bait and switch). Ahead of time, we had a purchase agreement tentatively figured out... When we got there, Mike confirmed the generous trade in amount he had offered, and because we had been able to work things out in advance, we were able to drive off the lot with the updated vehicle in less than an hour. It is clear to me that he takes pride in the reputation of the dealership and makes every effort to live up to that Reliable name. Next time I am in the market for a vehicle, I will definitely check out what they have to offer. Thanks!

Needed a new spare tire for our travel trailer. We pulled in first thing Monday morning and they…read morehad us outta there in 10 minutes. Fast and friendly - the perfect combination!

Courteous & considerate. The owner personally came to my home 40 miles away to pickup my RAM 2500,…read more& trailer it to his shop. Pat, the owner spent over an hour describing the process, and called me 24 hours later to say, he had established contact with my insurance adjuster, & everything was being taken care of.

Excellent service. Personnel very friendly & accomodating. Would definitely recommend this businessread more

I have a road trip planned for this weekend. Last week my oil pressure warning light started…read morecoming on intermittently. Changed the oil and refilled to correct level but that did not clear the light. Started to stress - pretty sure it was the sender, but oil pressure is not something to screw around with. Called all over town but no one could get me in for 2 weeks or more. I was considering changing the switch myself, but it would be tough without a lift. Stopped at RSI because it was the closest place to my house, and they were able to squeeze me in. It was the sensor and they replaced it after hooking up a gage to verify oil pressure was good. Great, professional, friendly service, great dog in the office and work done fast at a reasonable price - job was done by lunch. Highly recommended.