If I could give this place 3.5 stars, then that is what I would probably do, but I can't so three stars it is. I have been coming here since moving to San Carlos in 2013. I always get just the basic package, because I don't think getting anything more expensive will get a better clean. I have rubber mats and so once in a while I get them washed, which means they add $5 to my bill. They do an OK job of vacuuming, but I usually do more when I bring it home. I realize this is probably not how it should be, but for whatever reason, I keep coming back. I probably keep coming back for the following reasons:
The service here is really friendly, and the people recognize you and are really nice. They do a quick and efficient job (if not the best job), and so getting in and out is easy. I have a Subaru Outback, and there have been about three instances when they forgot to clean the trunk. I took my car back every time and showed them and they were very apologetic and fixed it right away, but that is a pain. Since it has happened three times, I usually check the trunk before I leave now. Except I forgot to check when I went today - but luckily, it was clean :).
The completely unexpected reason I like to come here is they have a great gift shop! I have gotten one of a kind gifts for people here (even children for their birthdays) that I have not seen anywhere else! They even have Moleskines, which I use all the time, and besides Barnes & Noble, I haven't seen those anywhere. I have picked them up here when I needed them (I use them for work) - go figure. This is totally counterintuitive, but hey, life is weird like that. I have also picked up little sweet things for myself. They have cute jewelry, really cool journals and inspirational magnets and a way, way better selection of greeting cards than Hallmark. All stuff I am a sucker for. I am pretty sure this is the real reason I come here to get my car washed, I just use the car wash as an excuse to look at cute stuff. I am also pretty sure that whoever owns and runs this place, knows that this is a pull to get you in their car wash. It works with me, so OK. If I were going to rate just the gift shop and good waiting area (along with their complimentary coffee and tea) then I would give them five stars. Unfortunately, they are a car wash, not a store, so I am rating the car wash.
Anyhow, I write in journals all the time - I fill them and go through them like crazy, with notes, thoughts, ideas, sketches, to do lists, you name it. They have the cutest journals here for the best prices ever! Even better priced than journals in B&N. I added a photo of the journal I picked up today. I am all about lotuses lately! Yay, I felt like a scored a find.
Good luck if you come here - I hope your car gets washed the way you like. But, I can safely say, you can pick up gifts for special occasions while you are getting your car washed, and that, will definitely be a hit. read more