Booked through uShip which booked through Montway to get Jerry with Auto Movers America. Besides incorrect time estimates Jerry was very rude and seemed very inexperienced with long distance travel. He showed up at the destination and expected us to drive 14 miles to a truck stop to get our car that we paid around $1000 to get shipped close to us. Then he made up excuses about his GPS not working along with his cell phone GPS. Reverting to a map he was unable to locate large highways or the direction. If I were a trucker I would have a backup GPS or several. And if he was at a truck stop...why not buy a new one. If I were a trucker I'd also know how to look at maps at the truck stop or ask for directions. He also did not call when when he arrived to inform us he was in town. He waited a day and blamed us for it!
Called Montway to file a complaint but there really is not much that can be done. They were very helpful and I'm hoping this will not happen to anyone else in the future.
Next will be a call to uShip. But not much they can do either. read more