Always greeted as soon as I walk in, and the staff is consistently friendly and welcoming. Wait…read moretimes can be a little longer around lunch, but that's to be expected. Overall, excellent service every visit!

I came here because I recently got a new job that forces you to use their pay card for about a…read moremonth before you can sign up for direct deposit. We went inside because I wanted to move the funds from that card over to my current account. The teller was snooty and rude, made comments like, "why didn't you do it outside, it would have been faster at an ATM". I don't know, maybe because I wanted it all transferred to my account? Crazy thought right? Then she proceeded to say rudely, "well I don't know how much is on there and anyway, I need two forms of government ID.." Kinda bizarre that I'd know exactly how much is on that pay card right? And strange enough, I have the two required government issued ID cards. SO WEIRD. And I know that the coin machines have been gone for a while, and I asked how I'd deposit coins as my toddler has been collecting them. "... They've been gone about 3 years already.." YES I KNOW THEY'RE GONE. She eventually gave me those coin paper holders to fill up and bring back, but we're going to find a different branch location for future visits. The only pleasant person we encountered was the staff member who answers questions at the front podium. She gave my kiddo a pen and a few lollipops for her and her brother.

This location is perfectly placed right in the heart of downtown north Augusta. Makes it a very…read moreeasy stop if you're out getting groceries, a meal, or running other errands. Parking is easy either on the side of the street or in the huge lot in the back. All the workers are very nice and always eager to help. This branch is on the smaller side, so you might be waiting a bit if there are people ahead of you. Worth it for the location!

This is probably my favorite bank in town! If you're going to splurge, this is the place to do it…read more The service is prompt but gruff, though I'd argue that's part of the rustic bank feel. Our teller, Tom, was able to give us some great guidance and was especially helpful for pairing savings with our checking. Everything you've heard is 100% true and then some! Obviously the deposit is the main event, and every time I go it's top-notch -- out of my hands and into theirs. Don't skip online banking! The homemade app is out-of-this-world good, so save room on your phone.

I can't say enough good things about Todd Brown's State Farm office! From start to finish, every…read moreexperience I've had has been smooth, professional, and genuinely friendly. Todd takes the time to make sure you understand your coverage and always goes above and beyond to find the best options. Stella is incredibly helpful--she's quick to respond, patient with all my questions, and makes handling insurance paperwork feel effortless. And Laura is just the sweetest! She's always so kind and welcoming, whether you're calling in or stopping by the office. This team truly makes you feel like family. If you're looking for reliable service with people who actually care, I highly recommend Todd Brown's State Farm!

Originally scheduled through their online system but received rejection due to the person I…read moreselected was going be out of the so I then called the office and scheduled with a different preparer with their incompetent front desk lady because I work out of town and it was the only day that I was gonna be available to complete my stuff and she put down the wrong date so now I was not able to get my stuff done due to her incompetence all this after I verified several times the date and time. This is not acce customer service at all and to boot acted as though it was my fault. I scheduled things for a very good reason for my availability why would I not verify it. I'm completely unsatisfied and pissed off about it. My time has been wasted and I don't have a lot of weekdays available to complete personal tasks.

I have been coming here for years to get my taxes done. Jimmy is great. He spends time with each…read morecustomer, is always pleasant to work with, is honest, and does a great job. I now have my children and whole family coming here to do their taxes. My brother even sends his stuff from out of state.

Very professional company. Great to work with heather and Damon. Also available when I needed good…read moreadvise. Will has a good team.

Staff was amazing and helped me maneuver my accounts without the usual stress of doing it online…read more.. I definitely recommend this BANK OF AMERICA and the convenience of time -- and knowledge...

I had a stellar customer experience at this branch during lunch time today:…read moreKaarina, Andre and the senior lady at the reception were customer-oriented. I only waited five minutes seated in a plush sofa prior to talk to Kaarina and Andre. Kaarina gave a pertinent piece of advice based on my financial situation. There was an ATM on-site. It was easy to park on their private parking lot.

I have had insurance through Miss Faith for about 2 years now. I never dread calling my agent…read morebecause it's like I'm talking to the nicest aunt. She makes sure my issue is solved and gets me off the phone within minutes! I can count on her rain or shine to get my car legal and on the road in no time

Posted about my claim on FB trying to get second opinions without mentioning the insurance…read morecompany... for his wife to make bitchy comments about "trashing State Farm" State Farm in general is a joke. Made us wait an extra 2 weeks without extending a rental to review our claim just to not increase it at all. Like a good neighbor... State Farm will make your life harder while their nescient wife somehow yells at you for it. Crazy behavior