So my son needed a car and was surfing the web. He called this one yesterday and spoke to Chris. Chris gave some good options GAVE SOME. So we drove 2 hours and 4 minutes When we arrived, I went in first. I was greeted by a salesman by the Ryan. He asked if I had an appointment and with who. While speaking to him, I explained some of the review and reason why the dealer fees and vehicles not being there. The vehicle couldn't be found at first. The key was located. The key wasn't logged in where it should have been. Human error.The vehicle original was advertised as $17,942. Once the key was located, my son took the car for a test drive. While out, I noticed the passenger mirror was broken at the bottom. The car had a little bit of gas for the test run. Overall, Ryan was a very efficient salesman I don't think that's fair for anyone to pay . The car ran good on the highway. However, at the end of the sale, the amount increased by like $10,000 with their fees. This was my first experience with financing a vehicle. Oh and RYAN HAD GAS PUT INTO THE CAR SO MY SON DIDN'T HAVE TO PURCHASE ANY. Overall, it was a learning experience for me on everything that deals with financing. I gave three stars due to the dealership fees but Ryan was an awesome sale rep. I really enjoyed doing business with him read more

This place is now called the AUTO spot. They have a few other dealerships in Hackensack and I think one in Garfield totally sell flooded cars. I don't know if they doctor the reports but I'm looking into that. They just burnt me. Don't go there. I mean it they lie and they don't stand behind their cars if there's a problem. read more

I wish I had read the review before wasting an entire day here. Theyre frauds (if anyone claims defamation I have the proof!). They advertise one price and once they find out youre not financing with them before you actually have the money to outright purchase the vehicle all the sudden they add all these ridiculous fees. $4700 in fees he was adding + $700 for "doc fees" but wait... Theyre registration fee is $250. LMAO This is why theyre advertising so low. I even asked someone else who was in there and he also said they tried slamming him with fees. A $14k turned into almost $21k. I wondered why such a nice car had been sitting around for months, it wasnt the vehicle with the issue, it was the DEALER. HOW IGNORANT. I truly hope Karma gets them and quick! LOOK AT THIS https://www.bbb.org/us/nj/hillside/profile/used-car-dealers/auto-holding-inc-0221-90061413 read more

It's been hell with this dealership, my partner purchased a GLC 300 2019 from them, from start to finish the entire process has been a literal war. I'm not even going to go in to that, our biggest issue now is the plate, which was supposed to be sent prior to the temporary tag running out, temp tag is expired and still no plate. We go out daily hoping not to get pulled over, the entire situation has been horrible. AVOID THEM for your own sanity. read more

Bought my car which seemed like a good deal at the time. Paid mostly cash. Had to take out a small loan form the rest. Have fairly good credit but not the best. At the very end of the deal after completing most of the paperwork, loan guy says that in order for the loan to process, the bank wants a warranty for the car. So I reluctantly purchased the $1,000 warranty (thinking, not a bad idea anyway). CarFax they provided me said there was nothing wrong with the car, accidents, all maintenance was done accordingly. Drove the car home. Within a couple days I get a check engine light on. Take it to a jiffy lube, they say it needs a new thermostat and that it has needed one for quite awhile. I call the dealership and they say "out of their hands". So I replace the thermostat (not covered under the warranty because the warranty wasn't even processed yet with the loan being so fresh.... Blah blah blah). Waiting for my license plates to come. Never came. Called the dealership, she gave me some line about how the DMV was backed up and it should be any day. I told her my temp tags were now expired. She says "if you get pulled over, explain the situation, if they give you a ticket, we will reimburse you". Well, I needed a car. I worked at the hospital and lived 7 miles away. Wasn't going to Uber to and from work every day. So I kept driving. Went to the dealership three weeks later after calling and calling with no answer. Dealership is now closed. Called the DMV, they said I had to file a claim. Six months later after driving with expired plates, I finally registered the car out of state. Only to find out that a title was never issued. My bank recalls the loan because they never got a title. The out of state DMV registers the car anyway without a title but warns me that even though it's registered to me, I don't actually own the car. I paid for register and title fees through the dealership. So lost that money. Plus, the dealership never submitted payment for the warranty. So now I have no warranty and I'm out that money. Still waiting on my "claim" to process. Bought this car 9/2022. Also, the DMV pulled a CarFax. It came back as a Branded Title. All sorts of issues with the car. I still had the CarFax the dealership gave me. It was a fake CarFax report. In the end, if this dealership ever opens back up, do not trust them and do not ever buy a car from them. They are crooks!! read more

It's been OVER A MONTH still no title, it's still under the old owners name. You're unable to talk to a real person with this dealership, they don't answer or return calls. PLEASE SAVE YOURSELF MONEY AND TIME. All the reviews on google are people who are payed to give 5 star reviews. I had to contact motor vehicle and make a consumer complaint against them & they said they have multiple complaints against them it's ridiculous Totally irresponsible. read more

Yes the dealership has been closed as I have filed with the state AG and they have an investigation going on with them but to track down the owner and all that is tough. They did me wrong out of a lot of money and apparently they have been doing this for a few years now and were fined like 150K last year due to issues that are the same as we are all going through. I keep digging each day and calling might be worth me taking a 3 hour ride to the place to see what's really happening. read more

Think you've found a good deal on a car? WRONG. They very frequently advertise cars around 5k cheaper than the actual price. It is only when your signing paperwork to purchase the car, that you will see 5 thousand dollars in fees :) that's not a joke. FIVE THOUSAND DOLLARS IN FEES. I was told some bs excuse like "it's a maintenance fee we share among all our vehicles becuase we have some expensive cars here" news flash, that's not a legitimate thing. Legitimate Dealerships do not do that. They are intentionally marking down the price of cars to get you in the door, ready to buy one, get you all exited and ready, only to hit you with an unexpected 5k in fees so that you feel pressured to continue with the deal. read more

I purchased a vehicle on 10/28/22 and was given a temporary tag which expired on 11/26/22. I have tried calling the dealership and no one answering any of the listed phone numbers. I have read horrible reviews after researching the company when no one returned my call. STAY AWAY. read more

This has been the worst experience ever. I would not recommend anyone go here. Especially if you from out of state. So after the review I wrote above. I was contacted, but still now a month later NO RESOLUTION. When I got the car home in April, I noticed the next day that the service required indicator was on. I contacted the manufacture who advised the vehicle could not be serviced under the warranty I have until JULY, because they have no indication of when it was last serviced by the previous owner, they have to use the date it was originally sold which was July 2018. I get that, no fault of the dealership that the owner didn't go through the manufacture. Here is my problem. Autoholdings 46 got the vehicle in 11/2021. I purchased the vehicle on 4/16/2022. I have been asking them since 4/18/2022 if they did any service on the vehicle. They advised that they send vehicles out to be services, but they cannot provide me with any information on what was done to THIS vehicle and when. That way I would know if it at least had an oil change and maybe they couldn't update the indicator, but they can't even confirm that they did anything which leads me to believe they didn't. It sat on the lot for 6 months. So now I wait until July, or pay out of pocket now to have the vehicle serviced. Additionally, In my state, a car must be inspected in order for it to be registered. I learned that the 2 front tires would fail inspection because the thread depth was extremely worn. I paid $700 for new tires, the inspection and the labor. Kamille advised that she confirmed with her manager and they agreed to send me a check for $491, the amount of the tires. That was May 5th. She also advised it was supposed to be mailed back then. 3 WEEKS LATER and I still do not have it. My temporary tags expired on 05/15/22 and I do not have my new ones. I had been advised when I purchased the car that everything was fine and that they would come in a few weeks. But how, if i HAD TO GET THE CAR INSPECTED FIRST? No one at the dealership advised that. I never purchased a used vehicle out of state, o I did not know. Anyway...I got the car inspected and sent the passed paperwork to Kamille on 5/9/22, She advised she would process it through the DMV. Another week passed and my tags expired. On 5/16 I get a call from Kamille saying they can't process the tags because they needed a updated contract from me (which they were supposed to overnight with a return label to send right back, of course there was no return label so I had to pay to mail it back myself). She sent me a letter via google docs to show to the cops in case I get pulled over. The letter had the wrong purchase date, so I had to manually update it myself in google docs because no one would respond to me texts, emails, or calls. Back to the contract... Steven had been texting me about when they would receive the contract back. I told him I mailed it and I do not control he mail BUT, I did have a tracking number which I provided. The contract got to Steven on 5/19/22. Confirmed delivered by the USPS. So I have provided everything they have asked. They have not honestly communicated, I still don't have my money or my tags. I have spent $700 on this car BEFORE i have even made the first car payment. All I have asked for now is the tracking number for my check and the proof my tags are being processed through the DMV. Still... Nothing. It has been extremely frustrating and an experience I wouldn't wish on anyone. GO ELSEWHERE! read more

The fact that this dealership has such a high rating is mind-boggling to me. This was the absolute worst experience I've ever had in my entire life in any aspect. My wife and I purchased a car on August 30th online. That was the last time we would have any contact with anyone from the dealership. We gave them our down payment and were told that the car would be delivered in about 4-5 days. That time came and went and so did another week without any contact. I tried to contact Janelly numerous times and she never returned a phone call or text. A few more days passed and I tried to contact the dealership to get some answers and was either transferred to a line that was never answered or flat hung up on. I tried to call about 50 times one day and never got a chance to talk to anyone. After a month of not being able to contact anyone, I decided to call the police and file a report. I was told I wasn't even the first person to call about the dealership that day. I was told by the police that they would have someone contact me from the dealership which never happened. A few weeks later I received a letter saying that I couldn't be financed and I was removed from the deal leaving my wife only. At this point in time, we had 2 payments that had come up which we didn't pay because we still hadn't received the car which hurt my wife's credit score. About two weeks ago we received an email saying that our car was paid off and still we had no car. About a week ago we received a notice from our bank that we had received our down payment back. Amazingly, after they lost our down payment we received a phone call asking about the car and how upset they were that we never got the car. We were told that the dealership had been closed down but as I search it online it appears they are still open so I'm not sure why they lied to us about that either. I also got an email letting us know that they could provide exceptional service and take care of us which I thought was pretty ironic since they weren't able to do it the first time. Please save your time, money, and patience, and find someone else to work with. I'm trying to be civil on here but this dealership and everyone who works there is f!@#$%g pathetic!! PATHETIC!!! I'm told the State AG is trying to get the dealership closed because they have so many issues with people complaining and them not doing anything they are supposed to. read more