I NEVER give one star reviews, especially to local businesses but I've been left with no choice. I had them put led headlights on my brand new jeep, i also had them put in a sub and amp. I don't love the installation job on the stereo equipment but it was effective. I was given some incorrect and bad advice about it from them as well but that is on me for not taking the time to research it, it isn't something i would give a bad review for Though, normally i just wouldn't go back. But this headlight nightmare is ongoing. I've had to call them a total of 8 times and they do not return calls (they already have my $3000 so why would they) I've had to go up there 3 times and i am still driving a jeep with one headlight. The owner made me feel like he did me a favor by installing the light in the first place. I did not ask for a favor and I paid handsomely for these headlights. When getting the replacement headlight (which also doesn't work) i watched the gentlemen sit on the phone in my jeep with his shoes and feet propped up on my dashboard, I don't even do that to my own vehicle and would certainly not do it in someone else's!! I guess my next step is to request my original headlights to be put back in and my money to be refunded because i can't spend hours a week dealing with this. They are probably really awesome people but they are to big and too busy to provide decent customer service and they don't really care about your time. I wouldn't have gone to them in the first place but my husband and I are too busy to do it ourselves with our own business and I had hoped this would be a reasonable and painless ordeal, i was BEYOND wrong. Do yourself a favor and go somewhere with the time, staff, and materials to do the job right or at least not take on a job they are unable to complete correctly. I'll update tomorrow with how many times i had to call to get someone to talk to me or call me back... in the mean time I am driving around with one headlight on a 2016 Jeep for the 3rd week in a row. read more
