1. I had prepaid for my car reservation to AutoEurope.
2. The GPS was initially discussed via email and confirmed by Auto
Europe as unnecessary, subsequently being removed from the reservation
3. However, upon my arrival to collect the car in Munich, Europe Car
declined to honor this agreement.
4. Despite my request, the manager at Europe Car refused to contact
Auto Europe to address and clarify this matter.
Instead of providing the car in accordance with the agreed terms, they
suggested that I might have to wait for hours or even days.
5. At the time of signing the agreement, I made it clear that I would
pursue this dispute through all available channels.
I believe this situation reflects poor business practices and it felt
as though I was being compelled, in a coercive manner, to pay for
something I had explicitly requested to exclude.
No disputes rendered a positive resolution.
Be aware, Auto Europe does not stand by its agreements. read more