Avery went well beyond her duties to help me. I pulled into the front of the store at 6:15 on…read moreSunday expecting it to be closed but no they were still open. My battery had to be jumpstarted a couple times today. Avery brought out her testing units, determined that the battery was fine (new), the alternator and starter were also fine. She then looked at the battery terminals and determined that they needed cleaning. So, she cleaned the terminals and the car started! All of this for no charge! Many thanks to Avery for her great service.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Thank you John M. for starting my morning off right! I really appreciated your knowledge and…read morefriendly customer service! Thank you for assisting me with putting my wiper blades on my car. I appreciate you! Would definitely recommend this Napa location!

Definitely agree with the other Napa reviews. Jeff was…read morevery helpful in installing my battery and engine air filter. This is a friendly store and I will definitely return. The 'friendly response' and 'immediate care' to my problem was much better than what the dealership had offered. I also saved $35.00, thanks to Jeff and Napa.'

Everything was great! We pulled up he brought out our part and we were on our way. Installed the…read morepart and my car is tip top!

There's really a lot to say about this company. I was on my way home when my car had some sort of…read moreproblem and I had to pull over, inconveniently for me though it was pretty late and a lot of things were closed. I called MB Auto they found the source of my problem and they delivered me the part and installed it free of charge having me on my speedy way home. Big thank you to Mike and his son for having such dedication and pleasure in what they do!!! I highly recommend to anyone with car troubles or in need of car parts!

We had the best experience at this location. Justin was extremely helpful and so were all of his…read moreassociates. They were able to get us the exact parts we needed. We were in Missoula with a broken down car and their kindness and knowledge was the best part of being here.

From the owner: Carquest Auto Parts at 2304 West Broadway Street in Missoula is one of the nation's leading auto…read moreparts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Missoula, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

The guys at Spaulding were extremely helpful. If you need used parts this is the place to go.read more

I stopped into Spalding in hopes of tracking down a truly random part (a stabilizer bar end-link…read morenut). Not only did they find me one, but they made the whole process easy. Everyone I spoke to was friendly and patient as I asked all kinds of unnecessary questions. Great experience. They saved me a lot of time and money.

Great service and assistance. I went in equipped with very little information and left with what I…read moreneeded. The gentleman working was kind and patient. Going straight here every time from now on.

I always encounter positive, encouraging customer service at O'Reilly. Even the other customers are…read morehappy to share their wisdom on regular car repair & maintenance jobs. Between YouTube and the mechanics at O'Reilly's stores I've been able to put 7.5K miles on a 2011 Impreza with minimal issues. AND it is SO SATISFYING to be able to get the Check Engine light to go off on my own!

We brought our 2004 Westy RV to Jeremy of J&K Customs in August 2026. The "Westy" was manufactured…read moreonly in 2004-2005. It was a beautifully designed 18 foot RV with a Mercedes Diesel engine on a Sprinter chassis with the cabin designed & manufactured by Wesfalia, marketed in the U.S. by Airstream. A grand total of 260 of these vehicles were ever produced. We presented Jeremy with several problems, including with our onboard water pump, the toilet/black water system, the refrigerator, a cracked acrylic window, squeaky doors, etc. He and his crew worked through all of these issues professionally and responsibly. He prepared an estimate in advance, gave us updates on progress, addressed the problems to our satisfaction, and came in with a cost roughly 80% lower than the maximum we had authorized in the signed estimate. Given the characteristics of our rare, "classic" vehicle for which virtually no facsimiles of original parts are available, it's REALLY difficult to find a shop that's even willing to touch it. Jeremy accepted the challenge cheerfully and he and his crew delivered good work on time. What's not to like?

Avoid! Did business here for years, and although it always felt too expensive, it was solid work…read moreand decent customer service. A few years ago I had JK add fuel injection, a sniper system, disc brakes, radiator, and new AC to my 68' Mustang. Had some issues with the sniper system within the first two years but they were good about making that right. The AC unit was a different story. The unit never worked and always blew lukewarm air. When I first got the car back, I noticed it blew lukewarm air. Thought ok, maybe it's just an old cars AC. Drove it once that summer and garaged it. The next summer I drive it a couple times and notice the same thing, so I call JK. The sales rep leads me to believe it's probably normal if it was sort of cool. I didn't think much of it. I drive the car maybe 2x to town that summer and never need the AC. I park it in the garage for the fall & winter after the shop fixes the sniper system. This year I take the car out for its maiden voyage. I turn the AC on. It still blows lukewarm air. This just doesn't sit right with me for a new AC unit. I call JK and this sales guy tells me to bring it in cause it should be similar to AC in newer cars. I bring it in. When I bring it in the sales rep tells me he doesn't have a clear record that it went over to the company that does the charging for them but I did get charged for it, so he "assumed" it was done. I ask if he can confirm this. He says the company changed their record system recently so there likely isn't a record. So ok, I'm thinking, there's no clear record here that this thing ever got charged so that's the issue. Couple weeks go by, I get an emailed invoice that says it needed charged, had a faulty switch, and needed some new wiring. I'm sent an $800+ bill. Now keep in mind, the AC has never worked and I've prob driven the car 5x (they probably know that from comparing their service notes and my current odometer). At this point I feel a bit slighted in getting an $800+ bill, especially after spending thousands for a new AC system that's never worked. So I call the owner to discuss and understand the charges better. He says the AC unit is outside the manufacturer warranty and that older cars just need the AC charged sometimes when they sit. Ok fine, I don't agree (I've owned many old rigs), but I'll let the AC charging cost go. But charging me for the faulty switch, wiring, and labor still felt wrong, especially since there's a possibility it was due to their install work. I explain to the owner multiple times that it never worked and I called in to staff prior. He asks me over and over, "are you trying to make me pay for your car and your maintenance?" I tell him that I'm actually paying twice for work on a brand new AC unit that should've worked properly. So he asks me what I want, I express that I'd be willing to split the costs. He says he will do it but I am to never come back. I tell him that's over the top over a few hundred bucks and that he can always offer up another solution. We go around in circles and he offers no new solution. I get fed up and tell him I'll just pay the full amount on the last invoice (that had a small 10% discount) and I'll never come back. He tries to remove the small discount from the last invoice. I push back and express to him again that I've spent a lot of money (and I mean a lot) at his business over the years. He tells me that "he will make sure to get on his hands and knees and thank me when I pick my car up." I tell him that's ridiculous. I advise him that I will let people know they should avoid his business. He asks me "are you threatening me?" I say no, it's my right to respond how I'd like in regard to customer service. So here we are... a review. I like helping small businesses and don't mind paying a little more sometimes but I expect good and honest service to come with it, especially for loyal customers. Unfortunately the service here has changed for the worse here. There are other (more affordable) options locally. I'd suggest you avoid the stress and the potential negative interactions.

So I googled the "the best diesel repair shop in the country". I came across an article of a guy…read morelisting a bunch of shops throughout the country. He had two shops listed in Montana. One in Billings ( unnamed) and Gomers Repair/US Diesel Parts in Missoula. I drove one my trucks to Gomers in Missoula from Long Beach to pick up a camper and have this "highly recommended shop" prepare my old truck (1993 dodge) to pull an 18k lb camper. My first gen ended up getting a new turbo, arp studs, valve springs, 13.5 clutch, exhaust manifold, exhaust brake and injection pump. They also did a lot of preventive (kdp , main seals, etc) maintenance to solidify their work. Upon completion of Gomers work..I hooked up to my camper and pulled it to Bozeman without any worries. This shop is very thorough and competent. The mechanics seem highly trained. I was actually so impressed that I decided to hand my 1992 12 valve w350 over to Gomers to work their magic once again. I had major oil leaks and tranny leaks everywhere. The tranny came out and received new seals and a new 13.5 clutch..and rear main seal. The engine received 60lb valve springs and arp studs, new injectors, new exhaust, exhaust brake, exhaust manifold...and some COMPETENT TUNING. Upon completion..Moe offered to pick me up from the airport. I then drove the truck to Bozeman and got 21 mpg at 62mph. Gomers Diesel charged me a very fair price...considering most of my bill was discounted parts. Don't let your truck be a training device for somebody that claims to be a diesel mechanic. Go to professionals that care and professionals that you can trust. Gomers Diesel is by far the best shop in Montana.

Buyer beware , Receive my products via UPS decent timely manner. However, add a 4 shocks to it. The…read moreboxes were crippled with no instructions. Look, they're open and tape back. And then the main 2 inch lift brackets that I got. Were used with another pink sticker on the box that said restock . So one could be led to believe that they were not necessarily used but returned, and the work house really didn't care how the future customer received their product appeared. Also Tech Support very short when you call on the phone, they give you the impression as if you're stupid because you don't know what you're talking about, send out a email in reference to use parts. No response don't think they even cared. Definitely think twice about buying products. From this company .

My husband and I went in here for the first time today and had a great experience. Auto Zone is our…read moreusual go-to for parts for our vehicles, but now after visiting this O'Reilly location we will definitely be back. It is much nicer than the other O'Reilly stores in Missoula. The store is laid out nicely and the aisles are well marked. The employee working was very friendly and helpful which was very much appreciated. The store itself was noticeably clean and the shelves seemed to be well stocked. Prices were about average for comparable auto parts stores in the area. There is plenty of parking and the location makes access to Broadway very easy. I highly recommend stopping here if you need any parts or accessories for your vehicles.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We needed a new transmission. They were wonderful. They worked with our warranty company. They…read morecompleted the job quickly. We were visiting from out of town and they told us about a mechanic they recommend in Billings since before this we had a negative experience with a local shop. They even told us that shops name when we could not remember months down the line. Will was great to work with. We highly recommend this shop!

I'm new to Montana and the Missoula area. After making the drive from Texas to Montana, my…read moretransmission went out on my '15 Yukon. I called around to multiple shops and Greg's had the best price and warranty for the transmission. The part arrived in 2 days and they had my car completed just 2 days later. I would highly recommend this shop. Everyone was so nice and they did a great job.