I called Akins yesterday to schedule an oil change for my son's truck. They mentioned that they had…read morea new place to get a quick oil change. As I realized it was closer to me, it was an easy decision to come here. And Akins service center was kind enough to make an appointment for me. It's right by the Home Depot and easy to find even though all the signage isn't up yet since they just opened last Thursday. I was warmly greeted as I walked in. Everyone was super friendly. From start to finish it took just over thirty minutes to rotate the tires and change the oil. The facility is all new and beautiful. There is plenty of customer seating and even a great work station. They were so fast I didn't even have time to use it. There is a complimentary beverage center with coffee and sodas. I loved that the wall between the waiting area (which is very large) is all glass and you can see the work being done on your vehicle. I think Akins has a huge winner here. I will definitely be getting all of the oil changes done on my son's truck here. I'm a happy customer.

I traveled through Columbus for business, and my engine coolant light came on. They quickly added…read morecoolant and topped off my washer fluid for free. Very clean lobby and extremely great customer service. The nice guys just made my day, especially since I was traveling through and not from the area. Highly recommend!

The staff were friendly and helpful. We will definitely be bringing our vehicles to them again.read more

The staff here was really great! Super friendly and quick. We had two dogs with us on a road trip…read morehome when we found out we had an oil leak. They were great with the dogs and made sure that we got out of there quickly with everything we needed. Couldn't have asked for a better experience

I have had such a great experience with everyone there so far. They are very thorough with their…read morediagnostic testing and there system is absolutely amazing. I never seen anything like it but its very detailed and easy to read.

Last visit was 5-star primo, this one much less so. Nice people but they took over three weeks to…read moremake two or three repairs. Complained they couldn't find parts for some repairs they said were urgent. Poor follow up. Meh.

Best used tire shop in Columbus Ms I highly recommend they are quick and nice. they also do…read moresuspension they are the best

Quality service. I stopped by while on a trip to the Birmingham area and would stop by this…read morelocation again if I needed an oil change again.

The guys were so attentive, polite, and fast! They offered me ice cold water when I pulled up,…read moreexplained the oil change options, and completed the service in less than 10 minutes while I waited in my car. I'll definitely be back!

Friendly and fast experience today. They suggest upgrades and services but you don't have to take…read morethem. In and out fast. 25% off for State students.

About the worst oil change I've ever had. Stayed there for over an 1…read moreHour for them to try to figure out how to put the filter own for a 2022.

10 minutes, more like 2.5 hours. I sat in the car with my girlfriend for almost 2.5 hours. There…read morewere only 8 cars in front of me. makes no sense to me. I got in line at 3:45 pm and didn't leave until around 6:15. my whole afternoon was wasted, and it didn't even take 10 minutes it took 25. The service was ok. subpar at most. Probably never going back there. They have to figure out a system to get cars in and out faster. 1/5 Stars. Also, the mechanics weren't the friendliest.

Made a 1:00 appointment for an oil change and tire rotation. Daughter arrived at 12:50 and was told…read moreto get in the oil change line and then sat there for another hour before they actually changed the oil and didn't do the tire rotation because that was to be done in another line. Why take appointments if they aren't going to be honored?

Stopped by and got an oil change! I was greeted by Justin, and he took it from there. It was quick…read moreand easy. He is very knowledgeable and super friendly. I love using this location. Easy in and easy out!

Came to get an oil change and kale the assistant manager was so friendly and actually took a second…read moreto explain to me what I was looking at on the stick to know how to check my oil. He went above and beyond to help me get my headlights changed also.

We're from Michigan and came down to Alabama for a wedding. Realized we were way overdue on an oil…read morechange and had to drive 45 minutes because they were the only place open on a Sunday. Pulled up, the assistant manager Sam was super friendly. No one pressured us to get any specific oil or extra stuff. They checked EVERYTHING, gave us a free car wash coupon, went over everything with us. They were all so nice and professional. We definitely don't get service like this back home. 100% recommend, AMAZING one of a kind service.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cullman.