had to wait quite awhile past appointment time but they did a very good inspection even though I…read morewas just there for a tire rotation

Is a great place honest and reliable. They always treat me good and get to it right away.read more

Kind, professional, quick and very helpful gentlemen. Great prices and they offer coupons.read more

I have a Dodge Ram Diesel Longhorn and drove in, the team jumped into action and did everything…read moreefficiently, quickly and extremely professional, even cleaned my windows while I waited in the truck. James gave me options and suggestions and at very reasonable prices! I will definitely be back!

Be careful - these are parts changers. Do not take your car there unless you already know what the…read moreproblem is. Example: my car wouldn't start, and after having it for two days they told me it needed a new ignition. I told them I didn't think that was the issue based on the symptoms I had described. In the end, they said it was a bad coil, which is believable. However, they also sold me a new battery (over $200, even though my original was only 8 months old), new plugs, and just one coil, for a total of over $1,000. OUCH. And remember, they were originally going to charge me for an ignition too. I paid and told them I was done after they tried to get another $1,000 out of me. When I got my car back, the blower fuse for the A/C and heat was blown and they hadn't even replaced it. Bottom line: remember, they're parts changers. They used to be good until they changed management a few years ago.

Had the oil changed and transmission flushed. A little more$$ than other shops but I have had them…read moredo work before....reliable. Then they installed a cold air system. The work was fine and timely. However they charged me $219 per hour shop rate. I showed the service rep the Google search for shop rates in AL of $140-150 per hr. His response...he doesn't set the rate. I will NEVER go there again, unconscionable. BEWARE!!!!!!!

These folks that work here are great, honest people. They aren't looking to scam you and…read moreovercharge. They do great work and I highly recommend them.

From the owner: Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United…read moreStates with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Florence today.

Came here to get my car serviced for Uber. They were friendly and on point having everything I…read moreneeded to sign up. I enjoyed their friendly demeanor and knowledge about the process. Ill be back and use their services more in the future.

Was nice customer service but was not told when buying used tires they add on $20 per tire for…read moreservice fee an disposable fee. Only place I've had that happen for used tires. So be fore warned if u buy used tires from them. A $35 tire turned into a $55 tire. Found out after they finished the job. Kinda hard to disagree with it after they done the job.

Wish I could put 0 stars. The owner has decided to not only be non communicative and rude but has…read morebroke parts in my car and refuses to take accountability. He hangs up the phone, makes threats and is not professional in any way. If you value your time or money please go anywhere else.

From the owner: Full Time Mechanics on Staff!!…read more We are locally owned & operated, and have full service mechanics on staff. We have fleet rates, and service all makes and models. Our service center offers brake repair, ac work, tire rotation and balance, tune ups, and of course oil changes!!

Our Ford van broke down (bad alternator) and we were out of town from Knoxville, TN on a Sunday…read moreafternoon. I was told by AAA the van wouldn't make it back to Knoxville. I was able to drive the van there after purchasing an alternator and they were able to get us on the road the next day (Monday). Very courteous and professional and accommodating. Cost was fair, what was expected for the job. Would recommend for anyone in the area. Thanks Geoff!

Vick's automotive offered me the best "consultation and estimate" i've had before. I recently took…read moremy car to Jiffy Lube in Florence for service and parts . But their service was not excellent. Vick's has his outstanding reputation in the area. Four stars.

I love this shop!! They are so friendly and Actually care about what you need! And-- about you!!…read moreKevin is the best always so kind and helpful. Five stars for sure!!

Almost two weeks ago my truck began to have a knocking or rattling sound. I took it to jiffy lube a…read moreweek prior to get my brakes changed. I specifically asked the manager Scott to do a full inspection to see if I needed anything, which I was ok with paying for. Got it back and my check engine light came on. Brought it back to them and they said it was camshaft sensors going bad! They replaced the sensors and charged me $328 and then the check engine light and rattling was still there. Took it to them again and said they couldn't figure it out. They said to take it to Ford dealership, which I did. First thing they did was check the oil and they said I was extremely low on OIL!!!! They said I barely had any. Asked for a refund and they said he would have to talk to his district manager which was two days ago. I know I'm not getting my money back. Never go here unless you want to get scammed! Pretty ironic that an oil change facility didn't bother to check the oil!