Bob, Paul and Steve in the Service department go out of their way to help where they can. I am always offered discount on their labour costs and they have actually carried out minor work free of charge. The mechanics are very professional and helpful and go out of their way to assist and explain problems if and when they occur. VW car servicing is not cheap as the cars are built using quality materials. However, having said that, they do their best to ensure you are happy and give me a quality courtesy car each time mine is in for a service.
The sales team are good too. I was pleased with their friendliness and help when buying my Mk 5 Golf.
The free coffee is a bonus too.
Overall I would rate this garage as excellent so well done. read more