The phrase 'organised chaos' springs to mind every time I step inside the Carlton Post office. They've got a weird array of knick-knacks for sale and mounds of parcels behind the counter. Not ordered stacks, but rambling mounds. I'm sure the health and safety inspectors would have a field day.
Despite this, they've not yet misplaced or lost any of the packages I've sent or received. Something about their system just works. And the staff are extremely helpful. I came in on a Saturday to check for a parcel I was desperately waiting for, and although it was yet to arrive the older chap who works behind the counter offered to let me come in before opening on the Monday morning to check again. That's pretty good customer service in my book.
They've got all your standard AusPost goods, plus extended services like passport interviews, so I say skip the shiny clean post office on Lygon and head to this one instead. read more