1. Austin Hein Productions

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Stanhope, NJ

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Austin Hein Productions

5.0 (2 reviews)
Open • 9:00 am - 12:00 AM (Next day)

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11 years ago

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10 years ago

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V4 Marketing Solutions LLC

V4 Marketing Solutions LLC

(2 reviews)

In a sales meeting, this company presented itself as "the largest marketing agency in Latin…read moreAmerica", but my experience with them demonstrated they lack the very basic premise of running a company: customer service. After a meeting, V4 sent me a 15-page contract and pressured me the entire day, as well as over the weekend, to provide a quick signature, even though I stated I had not had the opportunity to review - red flag #1. When I did have the opportunity to revise said contract, it was entirely full of errors, misrepresentation of proposed services, and badly translated. I asked to clarify a few questions about the contract and the company said they were withdrawing the proposal since we took too long to sign and said they always knew finances were an issue for me - red flag #2. The contract stated their headquarters were in Miami, but everything online says they are from New Jersey, and the contract kept stating Brazilians laws that govern the contract - red flag #3. They do not have a google profile, which is strange for the "largest marketing agency in Latin America" - red flag #4. One thing about V4 is true: they market themselves amazingly, since one would never guess they are a horrible company from what we see in their social media pages and ads. Conclusion: STAY AWAY.

Horrible company, jthey are good at sales only but dont deliver service. They had a contract to…read morefinsihs a job for me in 3 months, and after 5 months of waiting they still never delivered the product. After i complained many times, i was directed to new people saying that the last person i was dealing with doesnt work at the company anymore and this went on and I kept asking for an udpate with many times no answer, until they finally delivered un unfished job different than what i had asked them for, in a different format and not functioning. Just a terrible experience, please avoid this company at all costs.

Fully Promoted - Storefront Picture

Fully Promoted

(10 reviews)

$$

We were looking for beanies and headbands for our nonprofit so I decided to stop in and talk to the…read morestaff. Steve greeted me and was beyond helpful. I explained what I was looking for and within minutes he understood what I wanted and help me pick out the accessories to add embroidery. They had a variety of samples in stock so I was able to see and feel the products. We emailed a few times and responses where always very quick and addressed all my questions. The staff is great, the prices cannot be beat, and the turn around is amazing! Our order was ready in only a couple of business days. I'll be back for sure.

I have been a repeat customer at this location for my business. I just dropped off an order of…read morehats, coats, and sweatshirts to be embroidered. I have had these same items embroidered in the past without issues. This time around they placed the logo and name on different sides of the various items. They never said that they would have to do this, and there was no communication from them what so ever. When I noticed that they misplaced the logo and name on my coats and brought them back to the store, the gentleman behind the counter who took my order said he had no notes on the order regarding placement, and that he could offer a refund for these misprints but had to go get his manager George. When George came, he stated that this is why he does not want to let people bring their own items in to be embroidered, because they are too picky. I am not being picky, i just expected uniformity. This was not an issue on previous orders, but now it was. George did not offer anything to resolve this for me. Being a repeat customer, and having just ordered 500 dollars of embroidery, I would have been happy with them simply crediting me for the items that were mis-embroidered, like the one gentleman offered to do. I was going to be ordering dozens of t-shirts from them for the warmer months, but i will no longer being using them. They were rude and acted like i created the problem, when they simply messed up. Everyone messes things up sometimes, but when you do you have to be accountable for it, and most businesses try to keep their clients happy. They do not communicate at all, and never even let you know when your order is ready for pickup, but they have no problem blasting your email with junk. I would not recommend them to anyone, especially a smaller company or individual. They do not care about their clients. If you are somebody that is looking for printing, marketing, or embroidery services, look elsewhere. You will be much happier, and you will get what you actually pay for. Zero stars.

Austin Hein Productions - videofilmproductions - Updated October 2026

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