The team at ALCON is outstanding. They have always been responsive, informative, and proactive in…read moreensuring that we are up to date with our technology needs. We are proud to have them as part of our team. We know that they add value to our team, and as they continue to grow, they always ensure that we have what we need to keep our operations running efficiently and effectively. They are the IT team I will always recommend!

These guys are awesome. I have worked with them for several years now and they handle all of the…read moreoutside IT work for our 13 locations across Texas, Louisiana and Oklahoma. We have a fairly sophisticated system across the company but they easily manage it all(MPLS, VOIP, managed servers at collocation, etc.). Whether you have a simple issue like email being down or something more complicated related to a MPLS network for example, these guys are very good at handling all of the "fires" that you run into on a daily basis. You don't get the guy who is reading from a script where it starts off with "is the computer on?" kind of talk, so you are wasting time getting them up to speed on what the issue is.

I signed up for a 30-day free trial using my work account. It is advertised as $15 per user/month…read more However, the "trial license" includes FIVE users, and they charge you for ALL of them regardless of whether or not other users are invited. I contacted them on a Monday morning to cancel my account (the free trial expired over the weekend). Customer service gladly "cancelled my account", then charged me *$375* FOR THE MONTH. I thought it must be a mistake and they must have somehow billed me for an annual plan, so I kept emailing them. They provide polite responses while dodging ALL questions about refunds and licenses. Finally after a week of emails, they told me "Thank you for your great questions. The bill you paid is a monthly fee for the subscription, not an annual fee.". That is as close to an answer they ever gave me, and I finally realized they charged me for all 5 users. They will NEVER tell you directly that they won't be refunding you. They are VERY sly - watch out for these guys. It is worth noting that within the application, there is nowhere to cancel your account - not in the profile, members, account, billing, or licenses, sections, so you have to call. Their customer service is slimy. It's an obvious scam after it happens to you, but the product seems legit at first. Avoid these guys at all costs.

Total scam. Lack of price transparency. Don't call back. Poor customer service. Not a good tool…read moreeither. Terrible company and customer service. Shady marketing strategy. I signed up for the free trail (25$) and surprise after I cancelled my subscription (1 day after, not notification or anything before the renewal date) I was charged almost 400$ because in small letters says "25$ per user". When I tried to talk to somebody , it was literally mission impossible. Enjoy your miserable 400$ instead having a long term client if you attitude would have been different. Your software is not that great either. Only for your info, I went with monday.com, better service and tool!Thieves!!!!

I engaged with Clear Launch to help sort out a business process issue which needed to end with a…read moresoftware based solution. They took the time to understand my process and began to help give me some insights I hadn't considered before. We worked on a mock up system to begin searching for a solution. After a few weeks we had some choices in front of us and I have implemented a system based on the work we did. I appreciate the critical thinking they provided as well as their tips which might seem 'simple' but I never thought of my problem from that perspective. They helped me do something that could have taken me over a year to fail by myself and instead I ended up with a workable solution that met our 6 month timeline.

From the owner: Introducing Hustle, Dependability, Innovation and Mastery, our company values. If you don't expect…read morethese things from the companies you work with, you should. Clear Launch is a full-service, Austin-based, software development company founded in 2014 and is devoted to helping clients navigate their most difficult technology challenges to achieve their business objectives. Our experienced team not only focuses on the end results, but also on being a partner along the journey.

This office is hella amazing, especially when you're able to visit as a guest! Everywhere you turn…read morethe office is decorated so beautifully, working in different colors in different spaces. There's a great setup of kitchens on different floors and the main dining area with so many food and drinks options. Love the coffee bar with the friendly baristas! Hidden gems are the rooftop lounge area, the massage chair room and even a space of yoga. Even a fully equipped gym in the garage. What an amazzzzing office!

I've been to a couple of the offices and this one seems to be the one, at least in N America. A…read morelittle bias maybe because I work here, but even guests I brought in for our price is right event were stunned--everything about this office is carefully curated and selected. What blew me away was how hard the chefs go for breakfast/lunch, the pork belly bao buns are insane and the way the salmon is cooked had me acting up. I need the secrets lol.

I have been working with Ryan and Pepck for about 8 years now. My wife's company needed an upgrade…read moreto their website. ryan was referred to us from a friend and we couldn't be happier we found him. He made our website so much more functional quickly and efficiently and at a great price. With every request to add a new feature Ryan was always there to help. He is very reliable and does great work. My other company then used Ryan to redo our Corp website to make it more current. And again he did a fantastic job with the design and implementation of all the features and functions we needed. I would recommend him anytime to anyone whether its a small company with a limited budget or a large company that needed a new site with more functionality. Talented, reliable and professional. You can't go wrong with Ryan. If there were 10 stars I would certainly give it to them.

I heard about Ryan through another small business owner who had recently had an outstanding…read moreexperience with him. I was desperately in the market of finding a miracle worker to revamp my poorly done website. Little did I know I was about to embark an an amazing working relationship with a truly great local business. I had a lunch meeting with Ryan and discussed my future plans and hopes for the inner workings of the company. He didn't miss a beat and right away had some great ideas. We made a plan of action, discussed pricing and he got right to work. This company is one of those rare gems that under promises and over delivers. I did not expect the quality of work that was to come nor the ingenious ideas Ryan had along the way. He did what he said he was going to do and then took it a step beyond. Pepck will be the only company I use for all my future web and marketing needs. There's no need to look any further. I'm convinced there is no other company in town that can provide the range of services and quality of work that Ryan offers. He is a magician! Stop reading my post and call him right away, you won't regret it.

Unfortunately, my husband and I came to White Lion after we had hired another web developer that…read moretook our money and left us high and dry. We learned a very painful lesson in the importance of needing a reputable, reliable web developer for our company and thankfully White Lion became our White Knight and saved us. Are they a little pricey? Yes, a little, but I have learned that you absolutely get what you pay for in regards to website development. I can honestly tell you it was some of the best money we have spent on our business and took a huge stress load off of our plate once our website was in good hands. Specifically their group was amazing at communication and letting us know when and what they were doing to our site. Communication is key on a project such as a website and they definitely had that together. They were also able to understand our needs, how we wanted out site to function, translate that into code, and come out with a final product that we are very happy with. Our budget was limited and I was impressed with their ability to help us prioritize what was important. Even though we were not able to make all the changes we would have liked, our site is beautiful as well as functional and day to day users won't realize what was left undone. White Lion was able to tie the pieces together for us from a very broken state and I can assure you that when our company has grown enough to go to completion with a few details on the site, we will be knocking on their door once again.

From the owner: White Lion is a digital agency in Austin, Texas, with over 20 years experience. We specialize in…read morecustom and complex web design and development.

THE GOOD I worked there for a couple of months and the…read moreowners are wonderful, well-meaning people, as are all the employees present while I was working there. Relative to other firms, their base pay is higher than the norm, but their commission is extremely low so your floor is higher, but your ceiling is lower. Whether or not this company is worth your while depends on what kind of recruiter you are on. THE BAD Another review mentioned it: they do have a nepotism problem. One employee specifically is related to the owners and is allowed to demean several others with impunity. Multiple times he took me aside and asked me leading questions about why an employee would do something or otherwise trash talk them to me. This was made known to the owners, but to my knowledge, they took no action. He created a toxic work environment, though it wasn't NEARLY as bad as several other places I've worked. With the exception of this one employee, who likely isn't going anywhere, the company is great and I would highly recommend going there if you think you can put up with his nonsense and recognize his drama for what it is.

SOAL has a great company culture! They've been in business for over 7 years and are making a big…read moreimpact in the local job force in Austin, TX.