I have known and been seeing Dr. Wier and his staff for over a decade. Their earnestness and…read morecaring know no bounds. Carol is the Office Manager and has been a great source of help in making things flow as easily as possible. Words fail me in trying to describe the positive impact this practice has had on my life. I hear others speak of their problems in finding a mental health provider. I am lucky to have never had that problem.

Ever since my experience with Dr.Rex , I am coming to learn just how powerful the therapeutic…read moreprocess can be, it truly is a gift, one that I am incredibly grateful for. He had provided me with a "safe and honest" realm - a safe place where I can reveal myself honestly. Even though it was hard at the beginning , but he had made it comfortable enough for me to open up . During my visit with him , he seemed like a genuine doc. Who's really concern and willing to help his patient . With me expressing me issues , he seemed to be very understanding and never once made me feel less of myself. To be honest, before I even met with Dr. Rex. I was very skeptical. I didn't think that anything was wrong with me, or yet; it's because I was very in denial and unwilling to accept that fact that anything was wrong with me. But now, he had made me think differently. I guess everybody needs help once in awhile.. So , Thank you for encouraging me with enthusiasm and wise advice .

One of the best psychiatry offices I have ever step foot in. The friendliness of the ladies at the…read morefront always make me smile! Megan Jacobson and David Scala, they are some of the best I have ever encountered. Please consider Westlake Psychiatry, as they truly care for your mental health AND they listen to all of your concerns and treat you like family! Could not recommend them enough.

Making an appointment was so easy, which was great! However, apparently they charge $600 per…read moreappointment. I was shocked. I've never had to pay that much, even out-of-pocket. I was so desperate for help I decided I would try to ask to borrow money for that appointment and see if I could find different help going forward. If I couldn't borrow the money, I was going to cancel. I just needed help that badly. I was shocked when they charged my debit card several days before my appointment with zero warning. $600 is a lot of money. It took my entire paycheck. I've never been charged days before an appointment for any psych. I called the office in a panic for a refund because all my money was gone. I canceled my appointment. I was disappointed that the people in the office didn't really empathize or seem to care. They were very "whatever" about it. They finally said "sorry about that" at the end of the call but it was emotionless and felt like a disinterested shrug. It's now been 8 business days and I still don't have my money back. My account is overwithdrawn. That is very stressful on top of really needing mental health support right now. I just don't know who can afford $600 out of pocket. Next time, please warn someone they will be charged days before their appointment so they can plan ahead. And please show more empathy.

I was disrespected when trying to schedule an appointment at this place. Not only did I feel…read morebelittled when I explained I couldn't pick up my phone when they called me at random times because I was at work, but the lady who answered my call back basically said she wouldn't try to get me a sooner date because she didn't feel like it. I felt this was incredibly petty behavior, especially as the tone of her voice towards someone potentially struggling mentally was incredibly mean and disrespectful. This is not what's expected from a place offering psychiatric care. I will not be coming back, and have already referred acquaintances elsewhere.

Dr. Kim has been a huge part of my recovery through psychiatry and psychotherapy…read more The staff is also very friendly and helpful. 5 stars are easy to give here.

Very understanding and here to help you. Initial visit was with Dr Wang. She let me know what i…read moreneeded to do to start off in the right direction for immediate help. All their staff have been extremely nice and take the time to listen and work with you in person or over the phone or Zoom. I did not do the TMS because insurance denied it but i have had great therapist calls. So far so good.

BEWARE: please read this whole review before going to them!…read more DISCLAIMER for Current Patients: If you need to login to your patient portal, here is the link: https://pp-wfe-102.advancedmd.com/153661/account/logon It is extremely hard to locate the patient portal online, it's nowhere on the website, and does not pop up in searches, so make sure you save that link or bookmark the tab. If you don't, you won't be able to get to it and see your account, billing, balance etc. Here's my experience: I went to Anew Era for 5 years. My psychiatrist was knowledgeable, understanding, and helpful. I was manually paying my standard balance each month. And the office people were great. But this place changed in early 2025. Suddenly, my psychiatrist of 4 years was gone, I started getting auto-billed really high amounts I'd never seen before with no explanation, and I was matched with a new psychiatrist I did not choose for myself. I was done when my balance showed $100 right before an appointment--an amount I've seen countless times before. I didn't pay it ahead of time, so they cancelled my appointment, which is completely understandable. But a few days later, I went to pay that $100 balance, and it had jumped to $400. Mind you, I hadn't had an appointment in those few days, the office told me there would be no late fees applied, and my medication was not refilled. How does my typical $100 balance suddenly soar to $400. I have never been charged that much before, so I checked my payment history and it was wiped clean. Why could I not see my previous statements all of the sudden, when I was able to for the past 4 years? I was going to call the office about it, but remembered when I called and asked about odd amounts they auto-charged me for in the past, they were rude, defensive, and wouldn't explain those strange charges. Keep in mind that for four years, my insurance did not change and I made consistent manual payments without a single issue. So recap: out of nowhere, my psychiatrist was gone without a word. They start auto-charging my card without my consent and prior notification--and the amounts are astronomically higher than anything I've paid over the last few years. On another note, the office people who answer the phones are just so awful to deal with. They're always angry, dismissive, not helpful, and rude to the patients for no reason. (I can only assume they're fed up because their phones are ringing off the hook due to all of their company's mistakes, billing discrepancies, sketchy practices, and lack of communication with patients) But office people, do not take your frustrations out on the patients, look at the bigger picture: the company you work for is causing all of these issues that you then have to deal with over the phones. I can only hope most of them are getting new jobs at a reliable company or health group, because they are not having a good time at Anew Era. Don't go here :)

You guys are amazing. Have been so helpful and very flexible with scheduling. Thanks so much.read more

After the practice got bought up by a national company; I had to go through 4 different doctors/NPs…read morebecause of the turnaround in employment there. In addition, and after a long time of trying different things (including medications) I was finally feeling better; and that is when I was told the practice was "moving away from medication as the solution" and moving to more "practical" solutions. I started to feel bad again but kept trying because changing psychs is tough. What finally broke the camel's back was when yet another practitioner left, and I kept calling and emailing asking to be set up with a new practitioner, never to hear back. When i did get a call from them, it was to advertise their new service: ketamine. The three stars are for the good practitioners who helped me, but ended up leaving.

Working with the psychologists at Deep Eddy has helped me become happy and confident in who I am…read more For the last 7 months, I've been seeing Dr. Charlotte Howard for individual and Dr. Jev Sikes for group therapy. I'd never heard of group therapy outside of a rehab setting, but the combination of individual attention and working with others in a group has made it easier for me to recognize how my own reactions are received in others. Going to Deep Eddy feels so indulgent because I am taking the time solely for working on myself. However, the time I spend here has improved my outlook, my self image, my attitude, and every single relationship in my life. I highly recommend Charlotte or Jev (or anyone they recommend) to those who are ready to spend time and attention on themselves.

I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

It was a good group and message. I learned alot and felt fulfilled at the end of the session. I…read morelike how we get breaks during the session. I was in a group therapy and we learned about empathy the whole day and how to communicate out feelings. Signing in was easy and quick. The medication lady really helped to make everything a little easier. My office experience was very nice, all the staff are very nice and soft spoken. Over all I had a good time there and hopefully with learn more about myself and everyone else in the group. Learning how to cope with my illness and everyone else's and learn more based on my peers. I had a good time and I felt the session went quick and it was fun and engaging. I love the therapist and how she talked to us. She kept everyone on track and still had time to joke.

Initial wellness consultatio. Christine McCorvey, PA-C was…read morevery kind and caring in determining my diagnosi. She is very knowledgeable in answering all of my question. The office staff was efficient and the wait time was not long.

This man is brilliant. I could talk to him all day about non-therapy-session-related topics. E.g…read more peek the corner of his office for cryptocurrency mining rig. His knowledge of the esoteric details of medication allows him to find that perfect combination or brand or alternate approach. He has mentioned more alternative medications than any of my previous doctors; options I didn't come across in my research. I love doing my own research (which he supports) and as a result I occasionally, inadvertently challenge him with obscure pharmacological questions I read in a random science journal article -- but Dr. Dale is a walking textbook. Yes, he doesn't submit your insurance, but when you get to only needing quarterly med maintenance appointments, it's totally affordable. My normal BCBSTX gov marketplace discounted healthcare coverage still covers my medications, but I've also used the drug coupons conveniently included in the equally convenient auto-text you receive when Dr. Dale submits prescriptions to your pharmacy. (Also, I have noticed the "submit claim" button on my healthcare provider's website, who is constant improving their website UX -- all things considered it's possible using insurance is simple as paying my insurance bill? The money feels so well-spent I never think to investigate!) He builds you up. Somehow in a brief conversation -- that rarely feels medical in nature -- he identifies the one thing you need to hear that day and says it. Things you didn't even realize were stressing you. It's like he has intuition super powers. I seriously leave every appointment the happiest person on the planet. Comfortable and confident. Easy parking. He doesn't have a front desk person, which is nice in many ways, but I really appreciate not needing to repeat conversations about appointment times. Instead he sends you a calendar event invite reminder for your next appointment as you set it. Billing is automated. He responds to emails same or next day. The only times I've waited to see him were appointments I arrived early to. Quite an all-around efficient business he is running. I found him on Yelp after moving here from Los Angeles. Short on meds from the move, he saw me quickly without issue. I'm LGBTQ so it's always important for me to find someone who understands the culture. He has been nothing but unflinchingly welcoming. He worked with me in planning continued treatment while traveling Europe for work for over a year. When I had a boarder-line stalker ex post breakup, Dr. Dale even checked my ex's social media that month to make sure there were no bad signs. FWIW, I was being treated for depression and anxiety. Once that cleared up ASD1 and ADHD were identified to be the cause of my virtually life-long depression and occasionally social-phobia level anxiety. Today I know I have a healthy brain. I have experienced the triggers and easily moved on from them. I'm more creative and balanced. Since seeing Dr. Dale my sluggish life has started to transform, I snagged a dream job after years of interviews, I have become financially secure for the first time in my 34 years of life, better than I'd ever have imagined. I used to be a heavy drinker and today I don't even crave it when I'm around drinking. I am comfortable and no longer feel the *need* I used to feel in almost any social or public environment. When I do crave beer it is like someone turned off whatever that switch was that made me drink them so quickly and in college-life quantity. I usually forget forget I opened a beer halfway through! I credit all of this to Dr. Dale's continued support. Worth more than every penny, because he compliments my shoes.

Been going to Dr. Dale for over 10 years. After trying a few other docs around town with little…read moresuccess, he was the only one that came up with a proper diagnoses and treatment plan. He is happy to try multiple different and even lesser know treatment approaches until you get the results you're looking for. His small, quiet office is conveniently looked and he makes you feels cozy and at home. Only offers self-pay but most of the good docs do--totally worth it!